Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... See more
Company replied
I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purch... See more
Company replied
I got my first Ruby Cup in 2015. There are lots of menstrual cup products on the market and it can be hard to choose, but I loved how Ruby Cup supports access to menstrual products for girls around th... See more
Company replied
Company details
- Health and Beauty Shop
- Maternity Store
- Plus Size Clothing Store
- Toiletries Store
- Underwear Store
- Women's Clothing Store
About Ruby Cup
Written by the company
Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!
Shop Pants
Shop Cups
Our Impact
Contact Us
High Quality
Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.Ethical
Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.
Join us in our mission to make a difference.
Shop All
Period Care for Good
Written by the company
- Fighting period poverty since 2011
- Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!
120-Days Money Back Guarantee
No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.
Contact info
Ruby Life Ltd., Academy House, 430 London Road, Camberley , GU15 3HL, Surrey, United Kingdom
- hello@rubycup.com
- rubycup.com
4.7
Excellent
211 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ruby Cup
Vielen lieben Dank! 💜
Ganz liebe Grüße,
The Ruby Team xx
10 years of use are enough - bought a new Ruby this year
I reordered a new one after 10 years of using my old Ruby Cup. I always cut the stem off and it works very well.
9 February 2026
Reply from Ruby Cup
Thank you so much for your continued trust and for choosing Ruby Cup again 💜
We’re really happy to hear it has worked well for you over the years, and we hope you’ll enjoy another 10 years with your brand new Ruby Cup.
Lots of love,
The Ruby Team xx
RubyCup has many amazing products
RubyCup has many amazing products. Will def be recommending to friends!!
14 February 2026
Unprompted review
Reply from Ruby Cup
Thank you so much for your lovely review and for taking the time to share!
Lots of love,
The Ruby Team xx
A brand I have trusted from the very beginning
I discovered Ruby Cup when they were among the first companies to produce menstrual cups, and I have been a loyal customer ever since. After years of happily using their cups, I finally decided to try their period underwear.
The biggest improvement over other brands I have tried is the complete absence of unpleasant odour, which has always been my main frustration elsewhere. On top of that, they are incredibly comfortable and for the first time, period underwear actually feels like underwear and not a diaper.
Delivery was also fast and smooth.
Yes, they are on the pricier side, but you are paying for exceptional quality, reliability, and a brand that genuinely stands for a good cause. Absolutely worth every cent. I will remain a loyal customer.
20 February 2026
Reply from Ruby Cup
Thank you so much for your kind words and for being part of the Ruby Cup journey from the very beginning ❤️
It truly means a lot to hear that you’ve trusted us for so many years and decided to give our period underwear a try too! We’re especially happy to hear that you noticed the difference: Comfort and quality are exactly what we aim for, so it’s amazing to know they’re working well for you.
And thank you as well for highlighting our mission. Knowing that our community values both the quality and the impact behind what we do really keeps us going!
Lots of love,
The Ruby Team xx
Quick delivery, return complicated
Quick delivery, love the idea of donating one. Had to return the product and the process was a bit complicated because no return label was provided. Refund happened about a week after sending it back.
9 February 2026
Reply from Ruby Cup
Thank you so much for your kind words and for supporting our mission.
We’re sorry to hear that the return process felt a bit complicated. At the moment, we don’t provide return labels so that you can choose the courier that suits you best, but we completely understand that this might not feel like the easiest option, and we really appreciate you sharing this feedback with us.
As for the refund, we process it as soon as the return reaches us. It usually arrives within a few days, but depending on the bank, it can sometimes take a little longer to show up.
Thanks again for taking the time to share your experience!
Lots of love,
The Ruby Team xx
Great concept and company, not great for my young teen
I really like the company's mission and customer service. I bought this for my daughter who has just started getting her period, and she hasn't been able to use it, even with the tutorials and my help. It is not easy for a young women just learning how her body works. It would be great if there was an invention to help make this work better. Even the cleaning part is a bit too complex as she doesn't want to attract attention at school. She is resorting to tampons and pads for now. I hope she will get the hang of the cup eventually. We will try again down the road.
14 January 2026
Reply from Ruby Cup
Thank you so much for your thoughtful review, Elizabeth!
Menstrual cups can sometimes take a bit of time to get used to, especially when someone is still getting to know their body. It’s completely normal, and it often takes a bit of practice to get the hang of it.
We can see that you’re still eligible for our money-back guarantee, so you’re very welcome to return the cup for a refund if you’d prefer. That said, keeping it to try again in the future when your daughter feels more comfortable is also a great idea and can definitely be worth it.
If you’d like to explore another sustainable option that’s very easy to use and practical, you might also want to take a look at our period underwear. They’re a great alternative and many teens find them very convenient.
If you have any questions, doubts, or would like some tips for the future, we’re always happy to help!
Lots of love,
The Ruby Team xx
Comfortable and reliable
Quick delivery, easy to use. I've tried diva, nix and soft cup and this is by far the best. No leaks like the disks, way softer than diva but still easy to insert. Overall very comfortable and reliable
14 January 2026
Reply from Ruby Cup
Hi V.C.,
It’s wonderful to know that you find the Ruby Cup comfortable and reliable, and that it stands out compared to other products you’ve tried. Many thanks for sharing your experience!
Lots of love,
The Ruby Team xx
Great
Great, easy and fast delivery. Love the products. Wore the underwear with no issues.
6 February 2026
Reply from Ruby Cup
Thank you so much for your kind review!
We’re really happy to hear that the delivery was smooth and that you’re loving the products. It’s great to know the period underwear worked well for you.
Lots of love,
The Ruby Team xx
The best!
Got my first cup from ruby cup and stained with them ever since! Bought the menstrual slip and I’m very satisfied! 😊
8 January 2026
Reply from Ruby Cup
Great to hear you’re such a big Ruby Cup fan and that you’ve tried and loved our period underwear too.
Thank you so much for your support, Marianna! 💜
Lots of love,
The Ruby Team xx
underwear is super comfy!
12 February 2026
Unprompted review
Reply from Ruby Cup
Thanks so much for your feedback!
Lots of love,
The Ruby Team xx
I’d never tried period pants before
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going to workout classes incase I bled through my clothes! But, wearing these pants just took all that away, and I can now workout comfortably knowing Ruby Cup’s got me covered! ♥️
22 February 2026
Unprompted review
Reply from Ruby Cup
This makes us so happy to read 🥹♥️
We know how nerve-wracking workouts on your period can feel, so it means everything that our period pants help you move with confidence and zero stress.
Thank you for trusting Ruby Cup to have you covered!
Lots of love,
The Ruby Team xx
The most attractive period pants
The most attractive period pants I have. I LOVEEE the low rise pants. They’re super slim and I don’t feel like I’m wearing a nappy like my others. You can wear them in leggings without much VPL either due to the thing band so they’re good for workouts
22 February 2026
Unprompted review
Reply from Ruby Cup
Thank you for your amazing review, Boo! 😍 We’re so happy to hear how much you love the Fearless period pants and that they’ve become your favorite!
Lots of love,
The Ruby Team xx
Switching to the Ruby Cup felt like a…quiet revolution
Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "learning curve", but once you nail that C-fold and it pops into place, it’s pure liberation. I love the firm yet velvety feel; it stays secure whether I’m upside down lol or wandering around.
20 February 2026
Unprompted review
Reply from Ruby Cup
Thank you for sharing your experience, Silvia! We love hearing how switching to the Ruby Cup has been a game-changer for you. We agree that the first few tries can definitely be a learning curve, but then, it’s pure freedom!
Lots of love,
The Ruby Team xx
I’ve never tried reusable period…
I’ve never tried reusable period underwear before and this has changed the game. I’ll definitely be using these going forward. The cheetah print is so cute!
20 February 2026
Unprompted review
Reply from Ruby Cup
Hi Emily,
We really appreciate your support and are so happy to have you with us on your sustainable journey!
Lots of love,
The Ruby Team xx
Love the Ruby cup
Love their menstrual cup, they’re really easy to use and tbh I also love the bright colour! They’re medical grade silicone which reassures me about what I’m putting up there and the small size work great for me. I’m yet to try the period underwear but I’m sure those will be fab too. (FYI: these products were gifted to me)
23 January 2026
Reply from Ruby Cup
Thanks so much for your lovely feedback! We’re really happy to hear the cup works so well for you. We're sure you’ll enjoy the period underwear just as much when you try it! ;)
Lots of love,
The Ruby Team xx
Great company and services focusing on…
Great company and services focusing on customer’s needs
13 January 2026
Reply from Ruby Cup
Hi Monica,
Thank you so much for your kind words!
Lots of love,
The Ruby Team xx
Good customer service
Had some trouble with my delivery but the Ruby Cup staff were very helpful and got the problem resolved quickly for me.
Very happy with my purchase :)
13 January 2026
Reply from Ruby Cup
Hi Jessica,
Thank you so much for your lovely review!
It was a real pleasure to assist you, and we’re so happy we could resolve the delivery issue quickly. Hearing that you’re very happy with your purchase truly means a lot to us.
Lots of love,
The Ruby Team xx
Amazing customer service
Amazing customer service! Super fast delivery and love the style 😍
8 January 2026
Reply from Ruby Cup
Hi Pippa 💖
Thank you so much for your lovely review and for taking the time to share!
Lots of love,
The Ruby Team xx
Excellent team and excellent products
Excellent team and excellent products!
A great range on offer, suitable for everyones needs.
8 January 2026
Reply from Ruby Cup
Thank you so much for your kind words, Beckie!
Lots of love,
The Ruby Team xx
Smooth and safe
Feels smooth and safe. Way better than the other period products that I own.
22 December 2025
Reply from Ruby Cup
Thank you! 💜 We’re so glad our period panties are working so well for you!
Lots of love,
The Ruby Team xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.