RS Watch Repairs Ltd Reviews 531

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and helpfulness. Many people are impressed with the quality of the product after repairs, often noting that their watches look brand new. The pricing is frequently mentioned as very reasonable, with some customers finding it significantly lower than other quotes. The overall sentiment points to a highly satisfactory experience, with consumers appreciating the thorough communication and efficient turnaround times. The company's ability to restore valuable and sentimental timepieces to pristine condition is a recurring theme among positive feedback.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the high standard of customer service,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being honest,... See more

Product

Users describe positive interactions with product. Customers are delighted with the repair services, noting... See more

Quality

Consumers find quality to be positive, consistently praising the high standard of work. Many reviewers report... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy process from start to finish following online enquiry. Prepaid and insured packaging sent by RSWR to send item to them. RSWR kept me informed along the way regarding cost/time, and watch was... See more

Company replied

Rated 5 out of 5 stars

Brilliant value work and service on my Rolex, and returned over 2 weeks earlier than anticipated, looking and operating as good as new. Old/used parts of the internals had been kept to show and expla... See more

Company replied

Rated 5 out of 5 stars

I have used RSWR for a few years now, both by dropping watches off or using the postal service, and I would not use anyone else. The customer service and communication is excellent and the exp... See more

Company replied

Rated 5 out of 5 stars

The whole experience was top class, high quality. From the first meeting, the care and sincerity that you are dealt with is perfect when you are dealing with items that are extremely valuable and... See more

Company replied


Company details

  1. Watch Store

Information provided by various external sources

RS Watch Repairs Ltd was established in March 2015 and is fast becoming a market leader in luxury watch repairs. With its Manchester based, state of the art workshop housing some of the best equipment and watchmakers alike, there is no better place to repair and maintain your timepiece. We are a unique team of watchmakers with over 50 years’ collective experience, all passionate about delivering quality and precision in our work. Our Watchmakers are accredited to repair any watch brand, such as Rolex, Omega, TAG Heuer, Cartier, Breitling & many more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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Rated 5 out of 5 stars

Watch repair made pleasant

RS Watch Repairs were quick to respond to initial enquiry. When the watch was sent to the manufacturer for repair RSWR kept in touch, which was more than I expected. Payment and collection was easy. Every I met was very pleasant and gave great customer service.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Great communication and was…

Great communication and was surprisingly quick!

Struggled to find an authorised shop to repair my watch and gaurantee the seal etc.

Will definitely be using them again and recommending to friends/family.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless from start to finish

Absolutely faultless service from start to finish.
Omega quoted me 7-8 months for a full service so contacted RS and spoke to Lee who advised 6 weeks which I was made up with.
2 weeks after dropping my watch off I already have it back looking brand new!
Can’t rate this company highly enough and the speed in which they did the service is mind blowing.
Big shoutout to the whole team but especially Lee who is super friendly, knowledgeable and updated me every step of the day. A real asset to the team.
Will be bringing all my watch business to you guys from now on!!!

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. My Omega seamaster, after years of wear and tear, looks as good as the day it was bought over 14 years ago.

Highly recommend.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Omega Aqua Terra Full Service

Absolutley Amazing.....Highly Recommended
20 days from drop off to collection, Lee kept me updated throughout, I can honestly say the watch came back looking better than new.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Damaging your watch is never great

Damaging your watch is never great, but RS watch repairs made fixing it easy and pleasant.

Great updates via your own personal portal and via email. Professional and friendly approach from Lee.

I will be using them for any future repairs and for services!

10 August 2023
Unprompted review

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