RSC New Homes Reviews 

263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the home-buying process much easier and less daunting. The service provided is frequently described as excellent, with many people highlighting clear explanations, efficient communication, and a smooth overall user experience. Reviewers are particularly impressed with the outstanding customer service, noting quick response times to inquiries and proactive updates that kept them informed at every stage. Many consumers appreciate the personalized attention and the team's ability to simplify complex processes, ensuring a stress-free journey for both first-time buyers and repeat customers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the exceptional support and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional communication and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting how professional... See more

Response time

Reviewers mention positive feedback about response time, with many highlighting the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

Matthew, Denise and Danielle have been wonderful during my mortgage journey. Despite already working as underwriter and knowing the process, they fully explained each aspect and kept me informed. They... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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No recent history of asking for reviews

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4.9

All reviews

(263)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience with RSC New homes from start with Josh who is absolutely fantastic to finish with Hannah and in between with Oksana and Ian (getting my mortgage) the whole team assisted in getting everything sorted with affordability, mortgage arrangement with absolutely no stress on my part.

Thanks for a simple and straightforward experience. Will not hesitate to use RSC in the future. Already have done!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

splendid team

swift, responsive and communicative team. I had the best advisor in Reiss Bebe, being a new homeowner and my first time having to deal with Mortgage - Reiss made sure things were simplified enough for me to make an informed decision. The whole team were quite supportive overall.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Had the best experience with Andrae Thompson helping us get our mortgage and other personal protection/insurances. He was very helpful and if we ever needed a question answering, he would always reply or give us a call to explain. Every step of the way, we were kept in the loop, so we knew exactly what stages we were at. His other colleagues that contacted us were also very informative and friendly. The whole process was seamless at a very stressful time. Would recommend to anyone!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Super easy and takes all the stress out…

Super easy and takes all the stress out of finding a mortgage at the best rate. Everyone I spoke with was so friendly and sorted everything out. The process was so smooth and stress free from start to finish!

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We dealt with Johanne, and from the outset was amazing,in dealing with our application.
She kept us up to date frequently during the whole application process.
All in all a great experience dealing with RSC for our mortgage.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with RSC

Great experience with RSC, from start to finish Jordan assisted in getting everything sorted with affordability, mortgage arrangement with absolutely no stress on my part.

Thanks for a simple and straightforward experience. Will not hesitate to use RSC in the future.

Thanks

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Good Service

Used their service twice. First was buying my house and second was remortgaging it after 5 years. Everything is smooth and all team was very helpful. Happy to work with them.

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Joanne Young and the rest of the team provided a great service, Joanne was extremely helpful and knowledgeable, nothing was too much trouble, would highly recommend

1 September 2023
Unprompted review
Rated 5 out of 5 stars

What a great company who took the…

What a great company who took the stress out of buying are new home due to downsizing now the kids have left.
My current mortgage company would not accept me due to my age even though the borrow was not very big but RSC had mortgage in principle in place from all the big players in the mortgage field in a matter of hours which I could see on the App they ask me to download.
Was kept updated all through the process and even received a courtesy call after the fact to make sure all had gone smoothly and we were happy.
Thanks
Dave and Cheryl

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Can happily recommend

Really professional, approachable and knowledgeable staff. And they got in touch and helped me complete my remortgage before the significant rate rises came in. Can happily recommend.

17 October 2022
Unprompted review

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