Fantastic service, wonderful experience using RR Travel, for my husband and myself, all drivers are most helpful polite, my husband uses an electric wheelchair and its lovely to have transport th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with RR travel was stressful free My agent Shaun communicated with me all the way and explained to me Any thing I didn't understand I will be booking all my holidays with RR Tra... See more
Guys for the love of god do not use RR travels. I used them to buy tickets to go nigeria for december for wedding, bought my ticket in full so price doesnt go up still havent issued my ticket yet i... See more
I recently used RR Travels Ltd. and was generally pleased with the service. Despite a hiccup where there was some confusion with a refund, the team, especially Zoya Butt, was attentive and committed t... See more
Company details
Written by the company
RR Travels Ltd. one of the UK's largest independent travel agent, specializes in providing good value, quality holidays alongside excellent customer service.
Contact info
132-A, Woodlands Road, Ilford, IG11JP, London, United Kingdom
- 02080900557
- info@rrtravels.co.uk
- rrtravels.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After sales customer care was…
After sales customer care was absolutely outstanding. Apart from finding my family with exceptionally cheap ticket on a great flight, we received regular whatsapp message reminders and information about the flight. Upon completion of the journey, I received a follow up message to check how the flight went, which service I have never received from any agent. Very reliable and caring travel agent. I will use the service over and over again.
RR Travel Ltd Customer Service SCORE SHEET
RR Travel Ltd Customer Service scored 10 out of 10, as Zoya and her colleagues made my holiday flight booking as easy and stressed free as ABC.
Zoya who was such an excellent Travel Agent Advisor who managed my flight booking from the moment of my initial contact, right through to securing the best flight deal that was available.
Highly recommended!
RR Travel, a very good company to work with
First of all, I had a very good experience from RR travels Ltd. It’s being very okay. Especially Zoya was very good and tolerating. In fact I would love to do a lot more business with your company because of Zoya
My experience with RR Travel Ltd
I had a very bad experience with RR Travels LTD. Took money from my account without my consent. Refusal to refund the money. Failure to secure a ticket they said was already available for me. By the way I am still waiting for my refund after several attempts.
A very efficient service
A very efficient service, very responsive to my needs.
Great service
They worked very hard to make sure I got the right flight and that I was satisfied with the arrangements.
Needa thank you for your all support.
Needa thank you for your all support.
RR Travel keep up excellent work.
Good experience
Good customer service I received from…
Good customer service I received from issac the salesmen
Very useful staff and great service.
Very useful staff and great service.
The price is too expensive.
I cannot afford anymore tickets.
First of all I would like to thank…
First of all I would like to thank zoya, for all she did,this is my first time buy ticket from this company but the way zoya guides me for me to a cheaper price, guides me with all the travel requirements and information keep intouch till I went and came back safely, will recommend the RR Travels Ltd for anyone who needs a ticket to travel any part of the world. Ask for Zoya, she got extraordinary patients to help you in any information and any situation you get yourself in, she got the patient to help you. Thanks once again Zoya will forever appreciate your help and patronising you.
Great fantastic transaction
Great fantastic customer relation, am very impressed with my recent transaction. When the transaction started I thought it was kind of a scam but the sales guy Isaac to be precise was very patient and understanding with me. He made sure it was the value for my money, I will therefore recommend RR travels to anyone and on a scale of 10, would be 10/10..
Thanks to all the staff and members of the team for your dedication and transparency .. God bless you all
Charles Sowah
Good service and keep promising.
Thanks to Usman
Thanks to Usman. Best customer service. Usman was very professional and very helpful. His experience made me feel at ease and assured me that they were in my best interest in securing a cheap flight ticket.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








