RR Travels Ltd. Reviews 

61
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fantastic service, wonderful experience using RR Travel, for my husband and myself, all drivers are most helpful polite, my husband uses an electric wheelchair and its lovely to have transport th... See more

Rated 5 out of 5 stars

My experience with RR travel was stressful free My agent Shaun communicated with me all the way and explained to me Any thing I didn't understand I will be booking all my holidays with RR Tra... See more

Rated 1 out of 5 stars

Guys for the love of god do not use RR travels. I used them to buy tickets to go nigeria for december for wedding, bought my ticket in full so price doesnt go up still havent issued my ticket yet i... See more

Rated 4 out of 5 stars

I recently used RR Travels Ltd. and was generally pleased with the service. Despite a hiccup where there was some confusion with a refund, the team, especially Zoya Butt, was attentive and committed t... See more

Company details

  1. Travel Agency

Written by the company

RR Travels Ltd. one of the UK's largest independent travel agent, specializes in providing good value, quality holidays alongside excellent customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(61)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

After sales customer care was…

After sales customer care was absolutely outstanding. Apart from finding my family with exceptionally cheap ticket on a great flight, we received regular whatsapp message reminders and information about the flight. Upon completion of the journey, I received a follow up message to check how the flight went, which service I have never received from any agent. Very reliable and caring travel agent. I will use the service over and over again.

24 August 2023
Rated 5 out of 5 stars

RR Travel Ltd Customer Service SCORE SHEET

RR Travel Ltd Customer Service scored 10 out of 10, as Zoya and her colleagues made my holiday flight booking as easy and stressed free as ABC.

Zoya who was such an excellent Travel Agent Advisor who managed my flight booking from the moment of my initial contact, right through to securing the best flight deal that was available.

Highly recommended!

14 July 2023
Unprompted review
Rated 1 out of 5 stars

My experience with RR Travel Ltd

I had a very bad experience with RR Travels LTD. Took money from my account without my consent. Refusal to refund the money. Failure to secure a ticket they said was already available for me. By the way I am still waiting for my refund after several attempts.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

They worked very hard to make sure I got the right flight and that I was satisfied with the arrangements.

16 June 2023
Rated 5 out of 5 stars

First of all I would like to thank…

First of all I would like to thank zoya, for all she did,this is my first time buy ticket from this company but the way zoya guides me for me to a cheaper price, guides me with all the travel requirements and information keep intouch till I went and came back safely, will recommend the RR Travels Ltd for anyone who needs a ticket to travel any part of the world. Ask for Zoya, she got extraordinary patients to help you in any information and any situation you get yourself in, she got the patient to help you. Thanks once again Zoya will forever appreciate your help and patronising you.

1 May 2023
Rated 5 out of 5 stars

Great fantastic transaction

Great fantastic customer relation, am very impressed with my recent transaction. When the transaction started I thought it was kind of a scam but the sales guy Isaac to be precise was very patient and understanding with me. He made sure it was the value for my money, I will therefore recommend RR travels to anyone and on a scale of 10, would be 10/10..
Thanks to all the staff and members of the team for your dedication and transparency .. God bless you all
Charles Sowah

28 September 2022
Rated 5 out of 5 stars

Thanks to Usman

Thanks to Usman. Best customer service. Usman was very professional and very helpful. His experience made me feel at ease and assured me that they were in my best interest in securing a cheap flight ticket.

20 January 2022
Unprompted review

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