RR Travels Ltd. Reviews 

61
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fantastic service, wonderful experience using RR Travel, for my husband and myself, all drivers are most helpful polite, my husband uses an electric wheelchair and its lovely to have transport th... See more

Rated 5 out of 5 stars

My experience with RR travel was stressful free My agent Shaun communicated with me all the way and explained to me Any thing I didn't understand I will be booking all my holidays with RR Tra... See more

Rated 1 out of 5 stars

Guys for the love of god do not use RR travels. I used them to buy tickets to go nigeria for december for wedding, bought my ticket in full so price doesnt go up still havent issued my ticket yet i... See more

Rated 4 out of 5 stars

I recently used RR Travels Ltd. and was generally pleased with the service. Despite a hiccup where there was some confusion with a refund, the team, especially Zoya Butt, was attentive and committed t... See more

Company details

  1. Travel Agency

Written by the company

RR Travels Ltd. one of the UK's largest independent travel agent, specializes in providing good value, quality holidays alongside excellent customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(61)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, wonderful experience using RR Travel, for my husband and myself, all drivers are most helpful polite, my husband uses an electric wheelchair and its lovely to have transport that allows him to remain in his wheelchair in the taxi, commuting him to abd from hospital for his hip replacement ops, my mobility isn't 💯 and drivers are most helpful carrying my shopping from shopping trolley to taxi and from taxi to our front door.
Not expensive, highly recommend to anyone needing a reliable taxi with very helpful drivers. DONNA AND GRAHAM

15 September 2026
Unprompted review
Rated 5 out of 5 stars

My exstress freeperience with RR travel was…

My experience with RR travel was stressful free
My agent Shaun communicated with me all the way and explained to me
Any thing I didn't understand
I will be booking all my holidays with RR Travels
And Shaun my agent
Thankyou for all your help.
Best regards
Sharon.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

RR travels has your back ...

RR travels has your back ...
Get the service you need with Sam of RR Travels for peace of mind .
From installment payments to bookings at comparably cheaper rates your destination is at hand ..
Book with Sam of RR Travels .

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Ii have been with them from day one…

I have been with this taxi service from the day they started . They are polite,kind,caring will help with your shopping will ask how your day is very friendly . They are on Time and reliable best taxi service in town.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use

We recently used RR Travels to arrange our family trip to Sierra Leone for April 2026. Our assigned agent, John, handled the booking.

We made our initial reservation in October 2025 and completed the final payment of £3,700 in February 2026 for 2 adults and 3 children. However, when we later requested our tickets, John informed us on 1st March 2026 that there was no flight available for our travel date (24th March 2026). This raised serious concerns, as it suggested that no booking had been made at all. This was later confirmed directly by Brussels Airlines.

John then told us that, in order to secure flights for March, we would need to pay an additional £1,000. Despite the unexpected financial strain, we paid this amount to avoid disrupting our travel plans.

Shortly after, we discovered through Brussels Airlines that all three of our children (each under 10 years old) had been incorrectly booked as adults. This meant we were charged for 5 adult tickets instead of 2 adults and 3 children, despite providing full and accurate details for each passenger, including names, dates of birth, and ages.

We immediately raised this issue with RR Travels and requested a refund for the overcharged amount. Unfortunately, we received no response, no explanation, and no apology.

Based on our experience, we are extremely dissatisfied with the service provided by RR Travels. We believe there was a serious lack of professionalism, transparency, and accountability. We strongly advise others to exercise caution when dealing with this company.

If you want a smooth and reliable travel booking experience, we would not recommend using RR Travels.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience with RR Travels Ltd is…

My experience with RR Travels Ltd is unique. They are so professional and caring. They helped me in every level. Followed me until I reached my destination safely. My recommendation for them is 100%.

7 April 2026
Unprompted review
RR Travels Ltd. logo

Reply from RR Travels Ltd.

Thank you for choosing R R Travels!

Rated 5 out of 5 stars

Excellent service

Rtt travels what an amazing helpful experience I had with rtt travels I've used them now for the second time and they've never failed me this time I was worried because I had to change my ticket they assisted me so promptly and managed to travel safely a smooth journey I'm so appreciative

4 March 2026
Unprompted review
RR Travels Ltd. logo

Reply from RR Travels Ltd.

Thank you for Choosing R R Travels!

Rated 5 out of 5 stars

Trusted and Efficient

I have consistently booked my family trips with RRTravels for over three years now and it has always been a great experience. From the initial planning stage to the return home, their team were professional, attentive, and incredibly knowledgeable. They listened to what we wanted and crafted a perfect itinerary that balanced sightseeing with relaxation. All the logistics (flights, hotels, transfers) were seamless. I highly recommend rrtravels to anyone looking for a stress-free and memorable travel experience. They truly go above and beyond!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

John was very professional and…

John was very professional and informative. He made my travelling experience come with less headaches and hassles by helping me with my boarding passes and answering my concerns . I’ll definitely be using John again. Highly recommended

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Guys for the love of god do not use RR…

Guys for the love of god do not use RR travels.
I used them to buy tickets to go nigeria for december for wedding, bought my ticket in full so price doesnt go up still havent issued my ticket yet its been 3 months he promised me it will get issued by the 17th September on june its now the 18th and nothing is done. John is very rude he shouts on the phone to you rubbish customer service rather just pay more than go to them. Dont know what kind of business there running but if diffentely fraud.

17 September 2025
Unprompted review
Rated 4 out of 5 stars

I recently used RR Travels Ltd

I recently used RR Travels Ltd. and was generally pleased with the service. Despite a hiccup where there was some confusion with a refund, the team, especially Zoya Butt, was attentive and committed to securing the best travel deals. Mr. Isaac Ali also provided excellent support throughout the process, ensuring I got my tickets without any hassle. Overall, their customer service is strong and they are passionate about meeting customer needs. I would recommend them and look forward to using their services again. 4 stars!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish you guys were…Amazing

Zoya is an absolute Gem. From start to finish you guys were amazing. You listened and paired attention to what I needed and gave me best offers. Good rates and the best customer service ever received from any agent.

Even whiles away on holiday you checked if I landed safely and needed any help whiles away and made sure you reached out to me on my return.

I am definitely using you again and will recommend you to family and friends. Please ask to speak to Zoya. She is such an amazing consultant.

From Clem and Son

10 November 2024
Unprompted review

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