Rowan Rose Solicitors Reviews 

88
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I submitted a claim for unfair lending a month or so ago. Since then the only communication I’ve received is emails from what is clearly an AI chat bot. Despite having sent them 8 years worth of bank... See more

Rated 5 out of 5 stars

Had a very good experience with Joseph froggatt . Explained everything clearly . Helpednme with a claim I had with Vanquis and was happy with the results . Would Definitely recommend again they were... See more

Rated 5 out of 5 stars

Awais the file handler has dealt with our case very efficiently and nothing was too much trouble for him. Let us know eveytime he got a response and all procedures were done professionally. He's appro... See more

Rated 5 out of 5 stars

Could not recommend this company enough. awais has been fantastic throughout with the information he gave and constantly calling to let me know what stage I was at which kept me very reassured. Best s... See more

Company details

  1. Law Firm

Written by the company

Rowan Rose Solicitors was established in 2016 as a niche practice specialising in financial litigation. The partners have over 20 years experience and we have a commitment to providing advice and assistance to the consumer. We pride ourselves in providing a high level of service whilst recognising the stress that can arise when you find yourself in a situation that you know is not right but just don’t know where to start against the big lenders out there. We specialise in financial mis-selling and unfair relationships in financial mis-selling in individual agreements and in consolidation transactions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(88)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent professional service

I had a very positive experience with Rowan Rose Solicitors. Hassan Mahmood handled my housing matter professionally and kept me informed throughout the process. Everything was managed efficiently and the issue was resolved successfully. I’m very grateful for his support and would highly recommend him and the firm.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…rowan rose

I had a very positive experience with Rowan Rose Solicitors. The team was professional, efficient, and made the whole process feel straightforward and stress-free.
I was especially pleased with Hassan Mahmood, who handled my case with great care and professionalism. He was approachable, clear in his communication, and always kept me informed. I felt confident and well supported throughout. I would happily recommend their services to others.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

JOE.

I recently made a claim against Loans2go with your firm. My case manager was Joe.
I can only describe my experience with Joe as outstanding. He fully explained the process to me and guided me on what information I had to send.
He always kept me updated via email or telephone.
He is a extremely likeable chap and I enjoyed talking to him
He is very knowledgeable of his role and answered all my questions. He is professional and clearly excellent at his job.
Joe is an absolute asset to the Rowan Rose group
Thank you Joe

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Rowan Rose…

Great experience with Rowan Rose Solicitors. I’d especially like to thank Joseph Froggatt for his help in claiming back money and reducing my debt. He was reassuring, clear, and supportive throughout, which really helped ease my financial worries. I now feel far less scared and much more in control financially. Highly recommend.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Would like to say a massive thank you…

Would like to say a massive thank you to joe was brilliant.
I put my claim in with a loan company 16/12/2025. Just been paid for damages, I have to say I was very surprised when joe rang me 10 days ago to say my claim was successful which was something I didn't expect so quickly. Joe was brilliant with me infact sometimes it was hard to get him off the phone (lol). I would like to say a massive thank you to joe and the team.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Awais.

I would like to thank Awais who was my file handler from Roman Rose. They dealt with a claim against my housing association. They managed to get the housing association to do all the repairs (damp). Without the solicitor's it wouldn't have been sorted so I am glad I went through with the solicitors. They did all the paperwork which went smoothly, he was highly professional, kept me informed with all the proceedings. So a big thank you to Awais for all the help.

16 February 2026
Unprompted review
Rated 2 out of 5 stars

Started well. Didn’t follow through

Started great with RR contacting me regarding financial claims and being missold loans in the past. They were brilliant to start with keeping me updated and even were successful (after a much longer process than advertised) and I was very happy with the first claim coming to a successful end. That process took roughly 12-14 weeks, my other 4 claims all started at the same time and now 8 weeks on from my first settlement I have had no contact from RR and when I have contacted them on two occasions I was advised the person dealing with my case will get in touch as soon as possible. To which over a week since I last made contact and nothing. I have emailed the company twice and I have also emailed the man dealing with my claims personally twice in the last 10 days. To which I have had no response. So unless he has been in annual leave for the last two working weeks(extremely unfortunate coincidence if so) I don’t see how he hasn’t responded to me. Fed up and looking to take my claims elsewhere.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use …

Affiliated or link to a company called Fast Action Claims. Literally a waste of space, the worst customer service I’ve ever had. Sent me a document to sign 4 times with the incorrect address and now I try and call it goes through to some voice prompted answerphone. DO NOT USE

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Mohammed from Rowan Rose

Mohammed from Rowan Rose has been with us since February 2025 and has been working closely with myself and partner to resolve the Disrepair. He has been nothing but kind, helpful and resourceful and thank you to him because we have finally got what we deserved

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Rowan Rose Solicitors were brilliant

The experience with Rowan Rose Solicitors was fantastic. Roby was amazing start to finish, answered all my questions and made me feel at ease. He made sure I knew the whole process and updated me every single step of the way.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Roby dealt with my claim

Roby dealt with my claim. He was highly professional, kept my informed at all times and very friendly. Massive thank you Roby for all of your help!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

These guys were brilliant acted on my…

These guys were brilliant acted on my case straight away always rang me bk wen I needed them helped to get all my repairs done as gave landlord time limit to do the jobs and got a little payout as well would highly recommend these guys thankyou Tracy

5 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look