I submitted a claim for unfair lending a month or so ago. Since then the only communication I’ve received is emails from what is clearly an AI chat bot. Despite having sent them 8 years worth of bank... See more
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Had a very good experience with Joseph froggatt . Explained everything clearly . Helpednme with a claim I had with Vanquis and was happy with the results . Would Definitely recommend again they were... See more
Awais the file handler has dealt with our case very efficiently and nothing was too much trouble for him. Let us know eveytime he got a response and all procedures were done professionally. He's appro... See more
Could not recommend this company enough. awais has been fantastic throughout with the information he gave and constantly calling to let me know what stage I was at which kept me very reassured. Best s... See more
Company details
Written by the company
Rowan Rose Solicitors was established in 2016 as a niche practice specialising in financial litigation. The partners have over 20 years experience and we have a commitment to providing advice and assistance to the consumer. We pride ourselves in providing a high level of service whilst recognising the stress that can arise when you find yourself in a situation that you know is not right but just don’t know where to start against the big lenders out there. We specialise in financial mis-selling and unfair relationships in financial mis-selling in individual agreements and in consolidation transactions.
Contact info
1.03 Boat Shed, 12 Exchange Quay, M5 3EQ, Salford, United Kingdom
- 0161 50 50 150
- contact@rowanrose.co.uk
- rowanrose.co.uk
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Excellent professional service
I had a very positive experience with Rowan Rose Solicitors. Hassan Mahmood handled my housing matter professionally and kept me informed throughout the process. Everything was managed efficiently and the issue was resolved successfully. I’m very grateful for his support and would highly recommend him and the firm.
Amazing company and my file handler…
Amazing company and my file handler awais was amazing
Very helpful in getting the property…
Very helpful in getting the property issues resolved Awais was great at keeping me informed throughout the whole process. Would highly recommend.
I had a very positive experience with…rowan rose
I had a very positive experience with Rowan Rose Solicitors. The team was professional, efficient, and made the whole process feel straightforward and stress-free.
I was especially pleased with Hassan Mahmood, who handled my case with great care and professionalism. He was approachable, clear in his communication, and always kept me informed. I felt confident and well supported throughout. I would happily recommend their services to others.
JOE.
I recently made a claim against Loans2go with your firm. My case manager was Joe.
I can only describe my experience with Joe as outstanding. He fully explained the process to me and guided me on what information I had to send.
He always kept me updated via email or telephone.
He is a extremely likeable chap and I enjoyed talking to him
He is very knowledgeable of his role and answered all my questions. He is professional and clearly excellent at his job.
Joe is an absolute asset to the Rowan Rose group
Thank you Joe
Very helpful
Very helpful , and easy to communicate with , always pleasant .
Great experience with Rowan Rose…
Great experience with Rowan Rose Solicitors. I’d especially like to thank Joseph Froggatt for his help in claiming back money and reducing my debt. He was reassuring, clear, and supportive throughout, which really helped ease my financial worries. I now feel far less scared and much more in control financially. Highly recommend.
Would like to say a massive thank you…
Would like to say a massive thank you to joe was brilliant.
I put my claim in with a loan company 16/12/2025. Just been paid for damages, I have to say I was very surprised when joe rang me 10 days ago to say my claim was successful which was something I didn't expect so quickly. Joe was brilliant with me infact sometimes it was hard to get him off the phone (lol). I would like to say a massive thank you to joe and the team.
Brilliant service from Awais.
I would like to thank Awais who was my file handler from Roman Rose. They dealt with a claim against my housing association. They managed to get the housing association to do all the repairs (damp). Without the solicitor's it wouldn't have been sorted so I am glad I went through with the solicitors. They did all the paperwork which went smoothly, he was highly professional, kept me informed with all the proceedings. So a big thank you to Awais for all the help.
Spoke to Joe again today
Spoke to Joe again today. What an absolute amazing customer service person
He a credit to the company to himself
Started well. Didn’t follow through
Started great with RR contacting me regarding financial claims and being missold loans in the past. They were brilliant to start with keeping me updated and even were successful (after a much longer process than advertised) and I was very happy with the first claim coming to a successful end. That process took roughly 12-14 weeks, my other 4 claims all started at the same time and now 8 weeks on from my first settlement I have had no contact from RR and when I have contacted them on two occasions I was advised the person dealing with my case will get in touch as soon as possible. To which over a week since I last made contact and nothing. I have emailed the company twice and I have also emailed the man dealing with my claims personally twice in the last 10 days. To which I have had no response. So unless he has been in annual leave for the last two working weeks(extremely unfortunate coincidence if so) I don’t see how he hasn’t responded to me. Fed up and looking to take my claims elsewhere.
Don’t use …
Affiliated or link to a company called Fast Action Claims. Literally a waste of space, the worst customer service I’ve ever had. Sent me a document to sign 4 times with the incorrect address and now I try and call it goes through to some voice prompted answerphone. DO NOT USE
Mohammed from Rowan Rose
Mohammed from Rowan Rose has been with us since February 2025 and has been working closely with myself and partner to resolve the Disrepair. He has been nothing but kind, helpful and resourceful and thank you to him because we have finally got what we deserved
Good customer service
Good customer service , against troublesome Local athority
Rowan Rose Solicitors were brilliant
The experience with Rowan Rose Solicitors was fantastic. Roby was amazing start to finish, answered all my questions and made me feel at ease. He made sure I knew the whole process and updated me every single step of the way.
Roby dealt with my claim
Roby dealt with my claim. He was highly professional, kept my informed at all times and very friendly. Massive thank you Roby for all of your help!
Fantastic solicitor
Fantastic solicitor. Dealt with everything and in constant communication. Cannot fault them.
The service and help that I’ve received…
The service and help that I’ve received from Iwan Williams and Dylon Cleary has been outstanding, I thank them for all they have done for me, would recommend them highly.
These guys were brilliant acted on my…
These guys were brilliant acted on my case straight away always rang me bk wen I needed them helped to get all my repairs done as gave landlord time limit to do the jobs and got a little payout as well would highly recommend these guys thankyou Tracy
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