Contact form doesn't work, chat does not find your previous order nor a human to talk to, sending an email via said chat also does not result in any response from customer service thus far. Had ordere... See more
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Wrong color! Touchups stand out against intended colour, bike is new so no fading of original colour. Waste of money! Way better buying a white touchup pen.
Super quick delivery. Much quicker than promised. Read the reviews before I purchased and noticed a number of people saying the match is not exact. I can say this is fair. However, in my case, it... See more
Easy to find my particular bike using the search filters. They shipped immediately and apparently customs wasn’t too busy because it arrived early. The paint was SO close to the original color that yo... See more
Company details
Written by the company
Rotaris develops custom touch-up paint kits for a high quality bicycle repairs.
Contact info
Ravenswade 110, 3439 LD, Nieuwegein, Netherlands
- info@rotaris-paint.com
- rotaris-paint.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Still have not received package
Still have not received package. Last shipping update was end of march . Company notified multiple times no refund or product offered to be resent.
Positive
Positive
Fast delivery
Well pack
Good advice, and answers for questions
Negative
In my case,don't match colour
Finally
Very recommended
Bought the paint to touch up scratches…
Bought the paint to touch up scratches on my CAAD but the paint didn’t seem to match the frame. Followed the instructions but it was much darker
Accurate color; challenging application
Got this to touch-up my moss green carbon frame (2025 epic 8 evo comp). It came with a primer that helped with the paint adhesion but just calibrate your expectation on the appearance- the affected surface will remain noticeable but the added protection with color helps maintain your frame. I recommend to have this touch-up paint in your repair kit.
Product leaked
The product is good, unfortunately the packaging was not suited to air freight and the clear coat sealer leaked half of its volume into the packaging.
PRODUCT WAS GREAT
PRODUCT WAS GREAT. DELIVERY WAS FAST. PRICE WAS FAIR.
UNFORTUNATELLY THE COLOUR DID NOT MATCH MY BIKE. MUST BE DIFFERENT COLOURS THAN WHJAT WE HAVE IN NORTH AMERICA.
Awsome a color that matches
Awsome a color that matches, very happy with the color and tone, everything needed in one kit. Primer, paint and clear coat.
Quick delivery but not used yet as I…
Quick delivery but not used yet as I want to get a battery air brush and need to order some thinner.
Great site where you could find your…
Great site where you could find your exact bike with images.
The product was easy to use but color match was poor!
I liked that the product came in easy to use bottles but the color match poor. The shade was off and could have been a closer match.
Customer service totally missing and…
Customer service totally missing and paint not matching the bike original color
I emailed and requested a new shipping…
I emailed and requested a new shipping address do to your manufacturing delay! But instead you shipped it to the original. Which now means I have to product and have to deal with acquiring my order! I had received confirmation of the change of shipping address but it still went to the original.
Richard
The Redwood paint that I ordered for my…
The Redwood paint that I ordered for my 2021 Specialized was a near perfect match and has repaired my damage really well. I ordered the undercoat with it and it also came with a gloss coat to finish, was a slight delay in despatch but when I enquired about it I was dealt with promptly and the reason for delay explained to me.
Paint did not match my bike
Paint did not match my bike. Essentially wasted 50 bucks.
Worth the wait
While it took a while for the order to arrive, it was worth the wait. Great products that perfectly match my bike.
Paint match up specialized kenevo
Don't charge a fortune for a colour that don't match when it's dry
Zero customer service.
Ordered paint touchup on Dec17th. As of Jan 7th, the tracking shows the item has not left the Rotterdam post office. Multiple emails to Rotaris requesting additional information have gone unanswered. Maybe my product will show up, someday. In comparison I've had multiple orders for larger items from Germany at the same time. All have arrived within a week. Customer service is non existent.
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