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RosemaryDoll Reviews 

2,142
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and responsive customer service, highlighting the staff's knowledge and dedication to satisfaction. Many people also commend the exceptional product quality, describing items as beautiful, realistic, and exceeding expectations. The ordering process is frequently noted as easy, with prompt handling and timely delivery updates. However, some customers noted issues with the order process and delivery, including longer-than-expected production or occasional tracking confusion. A few other people also felt that some products had minor flaws upon arrival, such as indentations, paint wear, or specific functions not working.

What people talk about most

Product

People report positive experiences with product, often highlighting the great quality craftsmanship and how... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting its helpfulness,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the craftsmanship, detail,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their attentiveness, professionalism,... See more

Order

Customers consistently note positive experiences with order, with many reviewers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First-time buyer experience After a long search for a trustworthy doll retailer, I came across RosemaryDoll. The customer service is very helpful and incredibly responsive. My wishes and preference... See more

Rated 5 out of 5 stars

Rosemarys is my go to for companion dolls. I have purchased several and they are very responsive to emails and any questions you might have, They have good contacts with all the manufactures and can... See more

Rated 5 out of 5 stars

Rosemarys is always my preferred vendor for dolls. They have a gigantic selection and are very responsive to emails and have good contacts with all the manufacturers. Bast pricing also. I wouild not... See more

Rated 5 out of 5 stars

The buying transaction was smooth, responsive and very fast. The item was delivered as you said it would. The product, a vagina sleeve, is exquisitely pleasurable and well worth the purchase.


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Doll Store

About RosemaryDoll

Written by the company

RosemaryDoll: Ranked first in sex doll sales, ranked first in customer satisfaction – your top choice for authentic, high-quality sex dolls.

RosemaryDoll gives you the most realistic & best sex doll to satisfy all your wild fantasies! Build and customize your lifelike sex doll at RosemaryDoll!

🌴Summer Sale 2026: Epic Deals, Exclusive Rewards!

Written by the company

Extra 10% OFF Everything* Coupon: SU26
Now, we’re so happy to inform you that our 🔥 Summer Mega Sale 2026 has started! We have prepared unbeatable giveaways (Summer Sale Special Gifts – FREE 2ND HEAD, Free RosemaryDoll TPE/Silicone Care Kit ($99), FREE UPGRADE BODY ADD-ONS* & Premium Outfit For FREE) for you. In addition, every order will be offered an extra 10% discount!

100% Authentic Guarantee

Free Shipping Worldwide & 24/7 Support

Free Shipping Worldwide & 24/7 Support

RosemaryDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM, YL, SE and etc.

All of the branded sex dolls you purchased on rosemarydoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.


Contact info

ROSEMARYDOLL VIP CLUB

Earn points when you shop sex dolls, and get exclusive discounts!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,142)

569 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service.

I reached out with concerns for my order and Chloe was able to quickly and easily dash those concerns. Chloe continued to check in and keep me informed for each step of the process of my order, which I received in fantastic condition. The product I received not only met my expectations but surpassed them. Overall I am truly happy to have had this shopping experience.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Damaged product received.

Damaged product received.

2 March 2026
RosemaryDoll logo

Reply from RosemaryDoll

Dear Customer,

We are sorry to hear that you are not satisfied with the product. Your assigned agent will contact you within a few hours to discuss the issue and work with you to find a satisfactory solution.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Perfect service

The delivery was fast, the packaging very good. The customer service was in contact for the delivering process and answered questions immediately.
A very professional experience!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

The end to end purchase process was…

The end to end purchase process was smooth and supported.

It takes a few weeks for order fulfillment, especially for the incorporation of added features. That time period included updates and verifications.

The ultimate delivery was similarly well managed, with the ability to track the order.

Note - heavy product. The taller your item, the more ready you should be to lift.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Solid experience and product.

Like a lot of folks, I was worried it was a scam. It was not. Summer and Raven were my order handlers; they answered my questions thoughtfully and accurately with courtesy at all times. Once the order was confirmed, I got factory photos of my order to look over. A couple of weeks later, it was delivered as promised; No cheap imitations, no run around, no seconds.

26 February 2026
Rated 5 out of 5 stars

very accommodating

Due to a shipping mishap Rosemary staff specifically Candy has worked tirelessly to fix the issue. Candy has gone above and beyond to make things right.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

TOP TIER level of customer support

I have ordered (and already received) a custom variant of the 159cm/5ft3 H-cup Silicone Sex Doll – Hailey (ROS Max Head R12) from Irontech/RealLady company

One of the major part of the excellent experience with RosemaryDoll is their customer support. Namely Sue - communication, provided information, ability to communicate with factory and useful help with setting details of the order was simply top tier level of the customer support.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Was Everything I Hoped

I did a lot of research before deciding to order with Rosemary Doll. I could tell based on their website that they care about their customers and provide a LOT of information and resources to help people make the best decision, including how to avoid scams. After placing the order, I was in regular contact with their customer service rep Candy throughout the process, and she was incredibly helpful and responsive. When the doll was being made she kept me up to date on the status and encouraged the factory to prioritize my order. Before they shipped, they sent me photos to review and I noticed the eye color needed to be fixed, which they corrected. I also noticed the hair wasn’t quite the same as the website photos, so they provided me with a free wig to make up for it. When the doll finally arrived, I was blown away by the realism. It was better than I imagined and everything I ordered was included. However my doll was supposed to have an anal cavity but they weren’t able to add that because I ordered auto-sucking vagina. This was a disappointment but Candy was very considerate and responsive and was able to refund the auto-sucking vagina add-on as a gesture of apology. I am very happy with Rosemary Doll’s customer service and would only order with them in the future.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Original doll unavailable

The doll I originally ordered wasn't available, so they patiently helped me through picking a replacement. I'm very happy with what I ended up with.

12 February 2026
Rated 5 out of 5 stars

I made a request to get an additional…

I made a request to get an additional head with a particular hair style and they worked with the manufacturer and got me the head at a discount from the factory in short order. I haven't received it yet but the process was done very quickly and smoothly for something that was out of the ordinary. Very responsive customer service

19 February 2026
Rated 4 out of 5 stars

I’m satisfying with rosemary doll’s…

I’m satisfying with rosemary doll’s order process and feedbacks at any questions. She arrived my house about a month. I inspected the doll’s outfit quality and it was good. But when I’m enjoying with her,I found that virgina and anal’s depth and shape was different when i ordered option. I ordered short 12cm and narrow holes option, but doll’s was not. It’s too deep about 18cm and wide especially anal hole.So I’m searching for the ways to enjoying with her.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

It wasn’t what I was expecting with the…

It wasn’t what I was expecting with the silicone smell after washing it more the first be twice wouldn’t do it for deep cleaning & I feel like wasted money on the doll wasn’t meeting my satisfaction & it’s honestly a huge waste of my money I’m gonna throw it away.

12 February 2026
RosemaryDoll logo

Reply from RosemaryDoll

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

We would like to clarify that the product you purchased is a TPE torso doll from Tantaly, not a silicone product. TPE material can sometimes have a natural odor, especially when new, and proper cleaning and airing may take a bit more time to fully reduce it.

That said, we completely understand your disappointment, and your experience is important to us. We strongly encourage you to reach out to our customer support team so we can better understand the issue and assist you with a suitable solution. We are committed to providing after-sales support and will do our best to help resolve this for you.

Please don’t hesitate to contact us — we’re here to help.

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