Excellent, attentive customer service. Arman was welcoming when we entered the shop, he had all the answers to questions we asked, he was friendly, not pushy or rushed like other sales people, this... See more
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Galaxy S22 Ultra arrived very quickly, in better condition than expected. No scratches - it looked like a brand new phone. Charger and cable included. It was well packaged in a generic box, with f... See more
Ordered late before Xmas but owner rang me and was able to organise express delivery at no extra cost. Still didn’t get it before Xmas but more due to Australian post not able to ship it in time.
A year ago a mate recommended the store to buy a second hand phone. The staff politely and honestly recommended Samsung 9 for what I was going to use it for. I am very satisfied with it and love it. A... See more
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Company details
Written by the company
Roobotech is a leading market force in technologically advanced products. Our main aim is to sell excellent consumer products while at the same time reusing technologies to decrease carbon emissions. We obtain mildly used products from our suppliers and after careful examination from our team of highly qualified professionals, each device is graded and refurbished.
Contact info
9 Grey st, St Kilda, 3182, Melbourne, Australia
- 0395342666
- info@roobotech.com.au
- roobotech.com.au
Replied to 100% of negative reviews
Typically replies within 1 week
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I payed for dhl and it was shipped by…
I payed for dhl and it was shipped by auspost and he was out of stock and had to contact him as there was no communication to shipp a different device , however im giving three stars as he sent s better quality device than what i payed for so i guess that makes up for it ☺️
Great service
Great service, friendly and efficiency, would recommend definitely! :)
Positive experience
I have come back to Roobotech for 3 separate phone purchases over the years as they are always so helpful & have good refurbished phone stock 😊
Purchase of refurbished s23
I bought a s23 from them after my old phone broke down. Great service and I am pretty happy with the new refurbished phone. Thanks guys.
REQUEST FOR A SCREENSHOT OF MY LICENCE
They wouldn't deliver to a second address.
I had a request for a screenshot of my licence.
As I stated, "When a 'modern' system can't manage a delivery to a second address, something is VERY, VERY wrong."
I cancelled my order and I will purchase elsewhere.
Found the staff very helpful
Found the staff very helpful. They are good at getting back via email or chat. They did not have the colour I wanted so they upgraded me to a larger phone but different colour . it was also easy to keep track of the delivery of my phone. The phone is working great so far . It is much better to deal with a local company where you can speak to a real person .
S24 ultra 1t
It was on my door quickly next business day and was as good if not better than expected
Personal touch and quality product
Ordered late before Xmas but owner rang me and was able to organise express delivery at no extra cost. Still didn’t get it before Xmas but more due to Australian post not able to ship it in time.
Absolutely splendid service and a great…
Absolutely splendid service and a great little shop to see the phones in person. Better experience than buying online if that's your preference. The fellow working there is very knowledgeable and helpful. Highly recommend.
Great service
Great service. Quick response to communication. Product as advertised.
The colour on the listing did not match…
The colour on the listing did not match the colour of the item
Wanted to buy locally in Victoria
I purchased after seeing your short advert on Facebook, I connected with the customers honesty in the video discussing his experience with Roobotech, I found the model I was looking for and in the condition I was after, included a purchase of a cover and the whole purchase from that minute to receiving the phone was flawless, the phone is in perfect condition as listed, we were updated with proceedings as they developed ie mail out and expected delivery date. Very happy customer.
Saved my life while on a trip
Saved my life while on a trip to Melbourne! Gave me a fair price for all I needed, and the turnaround was super quick. Thankd again!
Wonderful customer service
I loved my experience! The staff were super helpful and made sure the device was operating before I purchased. They have a variety of items available at the store.
3rd time return customer for an upgrade
This is now my 3rd iPhone purchase/upgrade with RooboTech over the years. Won’t trust another company. Great value and loyal to their return customers
Phone is exactly what I was expecting…
Phone is exactly what I was expecting and the condition as a actually better shape them I was hoping for all round good price for a concomitant service.
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