I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to find out this casino is a rip off hope I save u
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complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... See more
Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag... See more
Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... See more
Company details
Written by the company
Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.
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Hasn’t replied to negative reviews
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Full on rip off site..allot of…
Full on rip off site..allot of recalibrating and screen freeze on slots..they scam you on baccarat take your money and you have to ask for it back and won't give you winning money fucn bull rip off mfs
Glitch
I was using the site, as per usual. Nothing unusual was going on. Then I got this message (after placing a bet on the blackjack table) I got an error saying “please refresh the page” so I did so, as instructed. The site took my money and no hand was delt to me. I wouldn’t recommend anyone using this site. I contacted support but in order to get this money back I would have to get their technical team to have a look at the issue. Honestly, I couldn’t be bothered with the whole process. I’ll never use this site again.
I'm level 375...and I feel like someone…
I'm level 375...and I feel like someone flipped the switch on my winnings. Few month without any significant win or just decent... But THE FASTEST WITHDRAWAL ON THE MARKET. 1HOUR AND 30 MIN it's in my bank account. and YOU CAN LOCK YOUR WITHDRAW. so you cannot cancel it while pending.
Loyalty level 500 BLOCKED!! after winning 25K!!
Risk was my absolute favourite online casino. For years I played keeping a fairly even win 2 loss ratio- I would joke about how I considered it my savings scheme because whenever they got abit top heavy it would pay out. UNTILL VALENTINES DAY when they proceeded 2 rip my heart out and stomp on it! I wish this pathetic dropkick of a company had had the decency 2 let me down slowly like some of the other reviews I've read, a deposit restriction or loss limit would have been frustrating but admirable considering I was loyalty level 500+!! So probably played the entire company's wage bill tht year. But instead after a 25g win withdrawal I get this email;
We are contacting you regarding your account.
We regret to inform you that your account shall be closed as per our business decision.
For further information, please refer to the following Terms and Conditions:
13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms.
We appreciate your understanding with the above.
Best regards,
Mia
Rizk Customer Service.
Naturally I debated there outragous decision 2 no end and demanded a reason for my expulsion friviously explaining time and time again that I always kept my account verified and would/could gratefully give them any more information they desired in order 2 get whatever issue they had resolved but NO. with absolutly no justification from them and 2 absolutly no fault of my own I am blocked and blacklisted from all other Malta bassed sites without a clue in the world why. Da only thing they continued 2 tell me was this;
We hope this message finds you well.
Thank you for reaching out to us regarding the closure of your account.
We understand that this news may come as a disappointment to you, and we apologize for any inconvenience caused.As per our previous message, the decision to close your account was made as per our business decision, and we are unable to disclose any further information regarding this matter. As your account is a personal account we kindly advice you to not create any new accounts as it would be a breach against our terms and conditions, since duplicate accounts are not allowed. We are sorry that we could not give you the answer that you where hoping for but we are most grateful for your understanding in this.
Should you be in need of assistance regarding your Guts account we kindly ask you to contact their support directly for further assistance.
Thank you for your understanding, if you have any further questions or concerns please do not hesitate to contact us again and it would be our pleasure to assist you.
Wish you a pleasant evening!
Best regards,
Caty
Rizk Customer Service.
And this;
Thank you for getting back to us.
Kindly know that as per our Terms and Conditions, specifically Point 13.4 The Company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured subject to these Terms.
This was a business decision and we are not at liberty to disclose further details of this.
We apologise if this was not the answer you were hoping for and we thank you for your understanding with the above.
May we wish you a pleasant rest of your day.
Best regards,
Chandler
Rizk Customer Service
I didn't and still don't understand how they can get away with this and its actually given me quite a complex az 2 why I was so bad all ov a sudden they they had 2 rid them selves of me in such a fashion. I am genuinely disturbed by this whole experience it still makes me so mad not knowing y I was descriminated against 2 the point where i sit up late at nite like this plotting cunning ways 2 ruin them- fully awear of how unhealthy it is but what can I say they got under my skin. So in conclusion everybody do yourselves a favour and DONT GAMBLE HERE!! Its all fake they don't care Ur loyalty means nothing 2 them clearly! Also Rizk I look forward 2 Ur response!! And Congratulations on the new enemy :) xx
P.s. I intend on putting my story absolutly everywhere in hope that it pains U in some way eventually coz although u may have toed the line of legal on this occasion thanks 2 Ur utter nonsense of a sentence disclaimer, I still think Ur a dishonest pack of crims, unfair treatment has gotta count for something.
The site offers a 100% bonus and 100…
The site offers a 100% bonus and 100 free spins on first deposit. You click deposit from within the advert. I did not receive any bonus and was advised by their support that uk players do not qualify. I was referred to their t's and c's. It is very misleading.
Useless scammers take deposits and…fraud
Useless scammers take deposits and won't pay out your winnings the uk gambling Commission is making this law because its classed as fraud same as stealing money .Malta based company again. Everyone be AWARE PLAY BUT NO PAY THATS WHY ITS CALLED RIZK CASINO
Most ridiculous website I have ever…
Most ridiculous website I have ever been on. Customer support is a joke. They don't accept any sort of verification documents. I sent pictures of my card multiple times with 4 digits covered at the front and cvc covered at the back, I sent a bank statement which all were rejected. Pretty fishy when I sent documents to other websites and they were accepted. I assume its because they're scammers and want to steal your money. Have access to your bank card and all. Ridiculous!! DO NOT JOIN THIS SCAMMING UNHELPFUL CASINO.
Money sink
Money sink, most casinos at least pay. Not this one, been trying for the past 6 months, never won anything.
A great first time experience
Was debating if I should sign up or not due to the mixed reviews. But seeing the bad ones seem to be todo with the fact they didn’t win on there bonus’s I thought I’d give it a go as reviews like this are normally just people who didn’t win that time 😂.
Signed up at 5pm approx
Verified half hour later
Deposited 20 after setting my deposit limit to 50 a week
Was upto 80 by 6pm and withdrew
Money in my bank 5 mins later
If you have the correct docs for verification and you understand you don’t allways win then happy days great site. Defo missing a few of my favourite games though.
Spela inte på detta casinot
Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag vill ha en anledning. Svaret kom såhär.
Nathan: After checking this for you, unfortunately This is a business decision that we have taken, and I'm afraid we here at customer service are not able to comment anything further than that. Rest assured we are here to assist if you need any help
Fast payouts
I paid around £200 in this casino , won £600 at around 8.15 this morning , was worried after looking at these reviews but by 8.40 got an email that said withdraw successful and i can already see it pending in my bank and its now 12pm! very happy!
SHOWER OF SCAMMING THIEVES
SHOWER OF SCAMMING THIEVES! AVOID THIS SHOWER OF CROOKS. I PROMISE YOU WILL BE SORRY IF YOU USE RIZK!
Just takes your money dosnt pay in…
Just takes your money dosnt pay in games like impossible to get a bonus I put a decent amount of money in and not even 1 bouns I would highly recommend not signing up to this casino Verry rip off I think probably illegal.
RTP looks adjusted and pay rate change
RTP looks adjusted and pay rate changed. When hit a better prize usually is not very high in order to costumer keep playing until drain all money to zero. Particularly in Netent games these are games that got tighter with RTP adjusted. No big payouts, made to suck only your money. Stay away.
SUPERB CASINO
SUPERB CASINO. Won on EVERY game, got multiple bonus’s, AMAZING ! I CANNOT BELIEVE IT !! Registered, verified, made small deposit £100, banked £700 just 2 hours later and it’s in my PAY PAL ACCOUNT WITHIN A COUPLE OF MINUTES. FANTASTICALLY, I Still got £100 in play balance.
Thank you RIZK CASINO. You have restored my confidence that there IS an HONEST online casino that DOES PAY OUT. Players have to win also. Thank you.
What a site
What a site. Self excluded many years ago now they don't want to reopen my account, said my account will be closed and I can't reopen. Reason for that??? Didn't done anything to be closed without a reason. Joke
Incredibly bad casino
Incredibly bad casino! Casinos will always win but Rizk will not only win but literally gives you nothing. Go play another online Casino - I have played many and would say this Casino easily comes bottom.
VERY rare to hit a bonus, when you do the pay is terrible, it's borderline scamming!
Bet365 or Bet Victor have been fair, they'll keep you interested with bonus and actually have a chance of winning.
Stay away from Rizk, it's my best advice!
Good bonuses but slow
Free spins bonus went into account immediately after verification which was a nice touch but verification took ages for first verification like 4 days and I have no idea why. It has been good since then, some good wins and good RTP I think all games seem legit

Reply from Rizk
Pokies good, site meh
Game selection overall could be improved but has most of the best pokies though could do with more high payline games, but the site itself is just a bit meh, don’t really get on with the UI and whole sit ehonestly just looks a little lazy
fast payout time for Skrill got my winnings nice and quick haven't tried other deposit/withdrawal methods so not sure how it goes otherwise so would probably say to people to just use Skrill for the peace of mind
customer service okay but pretty slow, they are not the most in the know and get the feeling they dont really get what the processes are took 3 tries to get someone who was on the ball

Reply from Rizk
DO NOT TRUST!!!!!!!!!!!!!!
I singed up to Rizk and I am regretting it now, very easy to deposit money very hard to withdraw money, nothing about verifying your account until you want to withdraw I send all the right documents to only be told that a proper bank statement from my bank is not good enough it’s for customers protection they hold you to ransom when it comes to withdrawing money, they play every trick in book to fob you off even blamed your bank I rang the bank they never stop a payment going in to your account.
They have my passport and a utility bill and still not verified my account. I just get passed around and fob off. This as been going on for 5days now and it’s not even a lot of money I lost more than what I want to take out. Took 14 days to sort my issue out. After countless emails finally got to a supervisor who was helpful took a couple of emails back and forth but got there in the end. I still don’t recommend rizk to anyone full website broke down twice.

Reply from Rizk
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