Riot Eliquid Reviews 25

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

DO NOT GET FROM HERE - Ordered 10 liquids from the website, never received it, sent 2 emails chasing it up, never heard back.

Company replied

Rated 5 out of 5 stars

Two years smoke free thanks to Riot Salts! I'd spent years trying different brands/strengths/flavours to find something that would satisfy me enough to quit smoking. Till my friend gave me a bottle o... See more

Rated 5 out of 5 stars

I've bought products from them twice and RIOT Squad have hands down some of the most delicious flavors available on the market. To top it off, the customer service is totally on point. They ran... See more

Company replied

Rated 5 out of 5 stars

I had ordered the wrong type of oil which is completely my own fault and had asked about returning the unwanted oil. Guy messaged me and kindly sent me some oils free of charge and recommended so... See more

Company details

  1. Tobacco Shop
  2. Addiction Treatment Center
  3. FMCG Manufacturer
  4. Public Health Department

Written by the company

Riot Labs Ltd are an award-winning manufacturer of Eliquids, making one of the global best selling brands; Riot Eliquid. Riot Labs Ltd has a White Label and contract manufacturing arm of the business that can take a flavour idea from conception, to molecularly produce that flavour, create the brand and manufacture the e-liquid into retail ready condition. Using our global distribution network in over 80 countries, Riot Labs Ltd can introduce own label customers to distribution globally.


Contact info

3.3

Average

TrustScore 3.5 out of 5

25 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

DO NOT GET FROM HERE

DO NOT GET FROM HERE - Ordered 10 liquids from the website, never received it, sent 2 emails chasing it up, never heard back.

1 February 2026
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Hi Ed, Thank you for taking the time to leave a review, and we're sorry to read you have had a poor recent experience. We are keen to find out more about this situation and try to improve your recent Riot shopping experience. Please be assured we do our best to reply to all enquiries and resolve them as soon as and as best as we can.

Currently I cannot see any open tickets with your name from the limited information i have available from your Trustpilot review, and we're very sorry we've missed your emails. I have requested more information from you to understand the situation and what has happened and how we can investigate and try to improve this situation. We take pride in the speed and quality of our customer service and we hate to see an unhappy customer.

Please respond to the additional information request or re-email us at help@bemoreriot.com and we will be please to try and improve your Riot experience.

Thank you again for taking the time to leave a review.

Team Riot

Rated 5 out of 5 stars

I've placed several orders and they've…

I've placed several orders and they've consistently impressed me. The value is fantastic, and the products never disappoint. The quick delivery and outstanding customer support have made me a regular customer. It's so convenient to shop this way instead of heading downtown, only to discover that my favorite flavors are unavailable at the local store.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Riot Eliquid prioritise branding

Riot Eliquid prioritise branding, marketing and social media before all else.@ Sold Out, Sold Out, Sold Out!!!
They need to focus more on the actual business as well. They bombard you with emails and cool imagery telling you to stock up whilst their shelves are bare. So many items Sold Out ( And not only at Christmas!!)
If you know how to run a business you Overstock for the festive period. Get it together guys or you'll lose customers who will get fed up with the gimmicks and go elsewhere for a professional fully stocked service; for which I have had to do recently!
This is constructive criticism so if your egos can't handle it then that's on you!
Regards - A good customer who doesn't care about VIP and Goat status, just staying off the fags and getting good vapes when required.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

The best vape company to date.

I've been a loyal customer of Riot Eliquid since September 2022, and I can't recommend them enough. They offer an outstanding range of disposables, liquids, and an innovative reusable and recyclable vape called "Connex" that has completely elevated my vaping experience. (Though I will say, as soon as the flavour starts to fade, switch to a new cartridge so you don't get that "burnt cotton taste")

What truly sets Riot Eliquid apart is their unparalleled customer service. Every interaction feels personal and reminiscent of a local small vape shop where you’re treated like family. They genuinely care about their customers and go above and beyond to ensure satisfaction. More often than not, I receive extra items with my orders, a testament to how much they value customer feedback and loyalty.

I started buying from Riot Eliquid when I stumbled upon their products on another site. I was so impressed that I switched to buying directly from their site, and I haven’t looked back since. Their flavors are nothing short of spectacular. My personal favorites are the "Mango, Peach, and Pineapple," "Guava, Passionfruit & Pineapple," and "Tropical Punch." These flavors are a delightful blend that keeps me coming back for more. I'm eagerly anticipating the delivery of their new "No Ice" flavor line today!

Every aspect of Riot Eliquid is top-notch. From their high-quality products to their exceptional customer service, they’ve earned my highest praise. If you're looking for a vape company that truly cares about its customers and offers amazing products, look no further than Riot Eliquid. Give them a try, and you’ll see what all the hype is about!

A little side note on their disposable line... Seriously give it a try! If you're using a different brand, you're missing out! (Try the Mango, Peach and Pineapple disposable... it's unreal!) And what's crazy is, no matter the strength of the vape, they all taste the same. 0% and 20% taste the same, unlike other brands where you get a sore throat from the higher strength vapes.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

I had ordered the wrong type of oil…

I had ordered the wrong type of oil which is completely my own fault and had asked about returning the unwanted oil.

Guy messaged me and kindly sent me some oils free of charge and recommended some nice flavours.

Some of the best customer service I have had 10/10 great chap. Look forward to continuing using your products in the future you are the best.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

I CAN NOT EXPRESS HOW GREAT THE…

I CAN NOT EXPRESS HOW GREAT THE DELIVERY IS FROM THIS COMPANY. LOVE THE CONNEX VAPE.

15 May 2024
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Thank you for your 5 star review! We really appreciate the time you took to leave us a review, and we're so happy your items were received so fast! Customers like you are what drives us to be better every day, we love you too!

Team Riot

Rated 1 out of 5 stars

Only received half of my order

Only received half of my order. Phoned up (I didn't get a response when I emailed), then had a new order sent out which had the wrong flavours in. Honestly, probably better off buying from a different seller - products themselves are fine but obtaining them directly through this website is a nightmare.

16 May 2024
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Thank you for your review and we're sorry to hear your poor experience.

Looking into the information we can see what has happened and why you received an incomplete order and is our mistake which we apologise for. You should have received your original order and some extra capsules of another flavour you didn't order as a goodwill gesture, but unfortunately we didn't execute this correctly which resulted in your poor experience.

We will get the missing items sent out to you today and hope we can make your Riot experience better. Have a great day!

Team Riot

Rated 1 out of 5 stars

Terrible service: ordered last Thursday for next day…

Ordered last Thursday for next day delivery - didn't arrive Friday, the tracking details don't work - no communication from Riot, no response to the 2 emails sent and no answer on their phone number have previously used and had no problems but would not recommend based on this experience and terrible customer service

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a couple of times now

Ordered a couple of times now, never had a problem. Little hiccup with delivery this time but more then satisfied with how they delt with it . Thanks guys will definitely be ordering again.

2 November 2023
Unprompted review
Rated 1 out of 5 stars

Paid for Product I Never Received...and No Refund!

As a wholesaler, I paid for product...then waited and waited and waited. It's been two years and I still don't have my product. Here's the kicker, the company won't refund my money! Every 7th or 8th email gets a response and I'm told to wait longer and Riot will ship the product when it's available? Huh, aren't you the manufacturer of the product? I see the items I'm waiting on listed on the websites at US distributors, but you tell me there isn't any available...interesting. The juice is good, but be wary of the company and its business practices. Who would like to do business with a company that acknowledges it didn't ship your product, but won't refund your money or bend over backwards to get the product to you? Not me.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Two years smoke free thanks to Riot…

Two years smoke free thanks to Riot Salts!
I'd spent years trying different brands/strengths/flavours to find something that would satisfy me enough to quit smoking. Till my friend gave me a bottle of Pink Grenade to try & I've used nothing but Riot Salts for the past two years.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a few times now always been…

Ordered a few times now always been spot every time great value and great products fast delivery and excellent customer service definitely ordering more often saves the walk in to town and find the local shop has not got the flavors I like

21 July 2022
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Thanks for the feedback, Nick. If you ever need any help with anything you know where to find us 👊

Rated 5 out of 5 stars

I've bought products from them twice…

I've bought products from them twice and RIOT Squad have hands down some of the most delicious flavors available on the market.

To top it off, the customer service is totally on point. They ran out of stock on a product I ordered and was offered to select a replacement or get a refund. I asked for a refund and almost INSTANTLY got my money back.

Can we also please take a minute to appreciate the work they have put into their branding and product design, the QBARs and Riot Squad Originals products look hella cool.

14 June 2022
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Thanks for the review, Danish! You just need to try our new Riot Bar range, now :-)

Rated 5 out of 5 stars

Amazing tasting e-liquids!

Amazing tasting e-liquids that I bought from my local vape store, will defo be buying again!

9 June 2022
Unprompted review
Riot Eliquid logo

Reply from Riot Eliquid

Thanks so much for the feedback! Glad you're enjoying our products.

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