Klar 😊 Hier eine lockerere, natürlich klingende Version: Everything went quickly and smoothly, from ordering to shipping, with great updates along the way. I love the quality of Rino & Pelle and j... See more
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I saw the coat in window in cologne city, unfortunately the shop did not have my size, the salesperson told me, that you have a Webshop. I immediately found my dream coat there and ordered it right aw... See more
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Absolutely delighted with the purchase, delivery was prompt and very efficient, I was kept up to date on its progress and arrived at the said date and time . Thank you.
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Perfect!! The only thing i would like to mention is that my package came destroyed and by luck the goods inside were not damaged!!! Please keep this in mind for future reference.
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Company details
About Rino & Pelle
Written by the company
Luxury is a feeling that should be attainable by anyone who allows themselves to have it.
Rino&Pelle is known for its versatile outerwear collections and colourful eye-catching pieces. We strive to help every woman achieve a timeless chic style through versatile and affordable fashion items.
Rino&Pelle is known for its versatile outerwear collections and colourful eye-catching pieces. We strive to help every woman achieve a timeless chic style through versatile and affordable fashion items.
VISIT WEBSITE
ABOUT RINO & PELLE
Written by the company
- Beautifully at Ease
- At Rino & Pelle, luxury is not defined by exclusivity, but by the way it makes you feel. It lives in the softness of a favourite knit, the warmth of a coat that feels like home, and the quiet confidence that comes from feeling effortlessly put together.
Our loyalty program
Earn points with every purchase & Enjoy rewards.
Every purchase brings you closer to the next level and even greater discounts.
Contact info
Olivier van Noortweg 6, 5928 LX, Venlo, Netherlands
- +31(0)850643550
- customercare@rino-pelle.com
- rino-pelle.com
Autumn Winter Collection 2026
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a matching set but it arrived…
I ordered a matching set but it arrived not matching . Very upset considering cost of suite and incurred duty fees
Would like to return
9 June 2026
Reply from Rino & Pelle
Dear Dennette,
Thank you for your review – though, of course, it’s not the one we’d hoped for.
We apologise if you feel our set isn’t a good match.
If you have a complaint, please send it to support@rino-pelle.com, and we’ll ensure an appropriate solution is found. For now, we hope you have a lovely day.
The Rino&Pelle Team
Reply from Rino & Pelle
Dear Michaela,
Thank you very much for this lovely review. We are delighted to read that you are so pleased. We hope you enjoy your new Rino&Pelle purchase and look forward to welcoming you back to our online shop soon. Have a lovely day!
The Rino&Pelle Team
Beautifull clothes for a good price…
Beautifull clothes for a good price (especially in the sale) 😊
16 June 2026
Reply from Rino & Pelle
Dear Jacqueline,
Thank you so much for giving us 5 stars. We are delighted to read you are so satisfied with your purchase. We would love to welcome you back in our online shop and we wish you a wonderful day!
Team Rino&Pelle
All perfect!!!!
10 June 2026
Reply from Rino & Pelle
Liebe Cordula, Vielen Dank für Ihr großartiges Feedback! 😊
Es freut uns sehr, dass alles perfekt für Sie war. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen.
Team Rino&Pelle
Reply from Rino & Pelle
Liebe An, Thank you so much for your lovely feedback! 😊
We’re delighted to hear that you love your coat and that the delivery was smooth and fast. We look forward to welcoming you back again soon!
Rino&Pelle
Quick delivery
28 May 2026
Reply from Rino & Pelle
Hi Linus,
thank you very much for your lovely review. We’re delighted to read that you like our fashion style, find our prices fair and that your order was delivered quickly. That’s wonderful to hear.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
I like your fashion style
I like your fashion style, the price is fair and the delivery was fast
26 May 2026
Reply from Rino & Pelle
Hi Kerstin,
thank you very much for your lovely review. We’re delighted to hear that you like our fashion style and that you’re happy with both the pricing and the fast delivery. That’s wonderful feedback to receive.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Good product en delivering
26 May 2026
Reply from Rino & Pelle
Hi Gertie,
thank you very much for your positive review. We’re happy to read that you’re satisfied with both the product and the delivery. That’s great to hear.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Delivery service quick and accurate
Delivery service quick and accurate. Quality of product good as always. Good experience.
26 May 2026
Reply from Rino & Pelle
Hi Angelique,
thank you very much for your kind review. We’re delighted to read that the delivery was quick and accurate and that the quality of the product met your expectations once again. It’s wonderful to hear that you had a good experience with us.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Absolutely happy with the tank tops
The tank tops fit perfectly and are extremely nice. They are of good quality and have a relaxed fit. Fast delivery.
18 May 2026
Reply from Rino & Pelle
Hi Ann,
thank you so much for your lovely review. We’re delighted to read that you’re so happy with the tank tops and that they fit perfectly. It’s great to hear that you like the quality and the relaxed fit as well.
We hope you enjoy wearing your Rino&Pelle items and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Great site with details of products …
Great site with details of products ,but long delivery time
Beside that everything else is just great!
13 May 2026
Reply from Rino & Pelle
Hi Georgia,
thank you very much for your review. We’re happy to read that you appreciate our website and the detailed product information. We’re sorry to hear that the delivery took longer than expected, but we’re glad that everything else met your expectations.
Thank you for sharing your feedback with us. We hope to welcome you back in our online shop again soon.
Kind regards,
Team Rino&Pelle
Reply from Rino & Pelle
Hi mrs Davies,
thank you very much for your lovely review. We’re happy to read that you’re satisfied with our speedy service, the quality of our products and the easy return process. That’s exactly the experience we aim to provide.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Very good customer service
Very good customer service, delivery very efficient, quality of items purchased very good.
28 April 2026
Reply from Rino & Pelle
Hi Regina,
thank you very much for your kind review. We’re delighted to read that you’re happy with our customer service, the efficient delivery and the quality of the items you purchased. That truly means a lot to us.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Reply from Rino & Pelle
Hi Silvia,
thank you very much for your lovely review. We’re happy to read that you like the items and that your order was shipped quickly. That’s great to hear.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Lovely product exactly as advertised
Lovely product exactly as advertised. Prompt delivery.
28 April 2026
Reply from Rino & Pelle
Hi Breda,
thank you very much for your lovely review. We’re happy to read that the product met your expectations and was exactly as advertised. It’s also great to hear that the delivery was prompt.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Reply from Rino & Pelle
Hi Irmgard,
thank you very much for your kind review. We’re delighted to read that you’re happy with the quality, the look of the item and that the sizing matched your expectations. That’s wonderful to hear.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
The order was easy and I had a quick…
The order was easy and I had a quick and correct delivery
The product was very good
29 April 2026
Reply from Rino & Pelle
Hi Rudi,
thank you very much for your kind review. We’re happy to read that ordering was easy, the delivery was quick and correct, and that you’re satisfied with the product. That’s great to hear.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
I’m very pleased with my purchase
I’m very pleased with my purchase . I have several items of clothing from ye and I really like them. . The quality the up to date trend in clothing really appeal to me . Delivery was also prompt.
23 April 2026
Reply from Rino & Pelle
Hi Michael,
thank you so much for your lovely and detailed review. We’re delighted to read that you’re very pleased with your purchase and that you already have several items from us that you enjoy. It’s great to hear that the quality and style of our collections appeal to you and that the delivery was prompt.
We truly appreciate your loyalty and hope to welcome you back in our online shop again soon.
Kind regards,
Team Rino&Pelle
Reply from Rino & Pelle
Hi Catia,
thank you very much for your kind review. We’re happy to read that everything was speedy and perfect. That’s exactly the experience we aim to provide.
We hope you enjoy your Rino&Pelle purchase and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
Nice collections & good service
Nice collections & good service! Happy with my new cream in between jack, nice cut & color.
20 April 2026
Reply from Rino & Pelle
Hi Irene,
thank you very much for your lovely review. We’re happy to read that you like our collections and experienced our service as good. It’s great to hear that you’re pleased with your new jacket and that you like the cut and color.
We hope you enjoy wearing your Rino&Pelle item and look forward to welcoming you back in our online shop.
Kind regards,
Team Rino&Pelle
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