Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
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A huge thank you to Donta at Prospect Place. Putting some initial issues to one side you persevered against the odds. Your expertise and knowledge won the day and you resolved my issue which is so muc... See more
They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace... See more
Company replied
Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on a... See more
Company replied
Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Replied to 92% of negative reviews
Typically replies within 1 week
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Excellent Relationship Manager
Have property in Station Quarter, Corby, and would like to say how happy and grateful i am to have Adele as my Relationship Manager. Always quick to respond, helpful and cheery.

Reply from The Ringley Group
They don't respond
I previously gave a five star review to Ringley because Denise in the legal department is so good at her job. However the property management side of the company simply do not respond to emails or pick up the phone. It took me nearly a week to get though to the accounts department recently, which held up some work. Natalie Birmingham is unresponsive and works from home frequently, which seems to add to the issue - her office could not get through to her last week when I tried yet again to make contact. I will now have to go through their internal complaints process, which is likely to be ignored before I can escalate this matter to a formal complaint. This or writing a review seems to be the only way of getting their attention. What a waste of everyone's time.

Reply from The Ringley Group
NICE PEOPLE WOOOHOOOO
I personally have always had a great experience with the team at the Concierge - especially Diane and Joseph! They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with.

Reply from The Ringley Group
I would like to show my appreciation…
I would like to show my appreciation for Renee who is cleaning in Caldey Island House today. Renee providrd me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised

Reply from The Ringley Group
Exceptional concierge at Wimbledon stadia…
Chris the concierge at Wimbledon stadia managed by the ringley group is exceptional! Welcoming, friendly, helpful and always smiling.
Knowing I’m heavily pregnant he helped with my parcels and I was very grateful.
Thank you ☺️

Reply from The Ringley Group
Big Thank you to Mohammed at Wimbledon Stadia
I would just like to say a huge thank you to our cleaner Mohammed here at Orton House Wimbledon Stadia. He is always friendly and polite and has done a great job especially over the festive period cleaning up all the tree needles from some inconsiderate neighbours. Thank you for your hard work Mohammed.
Mohammed did a great job
I would like to give Mohammed at Orton House (Wimbledon Stadia) a big shout out for his dedicated effort to clean up the big mess created by Christmas trees from the past holiday season. We are grateful to have him as our cleaner.
Jill is always very attentive to our…
Jill is always very attentive to our needs, and always with a smile on her face too. A pleasure to work with, thankyou Jill
Developing Community Spirit
I need to share that Ringley who inevitably have a constant work to do here in Ferry Court.
I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient.
Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area.
Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility…
Special thanks (personally) to Suzanne and Donta for a beautyFUL area around our Christmas tree…
Thank you and blessings.
Diana
How about singing around the tree Monday 22nd Dec @6.00pm before our special celebration day on the 25th? 🎄🎄🎄

Reply from The Ringley Group
Rhys helpfulness
Rhys was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time .

Reply from The Ringley Group
Friendly and Helpful process..Thanks…
Friendly and Helpful process..Thanks for Everything Aayushi..

Reply from The Ringley Group
Aayushi was extremely helpful :)
Aayushi was fantastic and would highly recommend going through the Ringley group. After viewing the flat we really loved, Aayushi was super supportive in helping us with our application (which was a bit more complex than usual as we'd just moved back from Australia). 5/5 service would recommend

Reply from The Ringley Group
Great team - pleasure to work with.
Working with Donta, Suzann, and Lindsey has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly.
Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together.
Highly recommended!

Reply from The Ringley Group
I had a very good experience with the…
I had a very good experience with the wonderful Aayushi. She helped at every step of our deal. I’m very glad that I chose this apartment and that Aayushi assisted me.

Reply from The Ringley Group
Very good cleaning work to maintain…
Very good cleaning work to maintain Millwards Court.

Reply from The Ringley Group
Moving to the UK and renting for the first time
Moving to the UK and renting for the first time in London is not the easiest of experiences that can leave the impression that management companies often create an impersonal experience for the tenant. I was fortunate to experience the transition to Ringley in my building and specifically the experience of interacting with Nusha. Nusha is very responsive and professional and importantly provides for a personable interaction in which queries are promptly addressed as are issues that may arise from time to time that need to be fixed.

Reply from The Ringley Group
Rhys Smeed as our junior property relationship manager
Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience.
With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work.
Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Reply from The Ringley Group
Donta- providing a fantastic service!
Big thank-you to Donta for helping me understand my service charge break-down, he was really helpful and ensured I had everything I needed, thanks Donta!

Reply from The Ringley Group
Thank you Donta
Would just like to thanks Donta for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work.

Reply from The Ringley Group
I had an excellent experience working…
I had an excellent experience working with Aayushi while renting my flat at One Lampton Road. She was incredibly professional, friendly, and always quick to respond to any questions I had. The entire process was smooth from start to finish, and she made what could have been stressful feel easy and straightforward. I’m truly grateful for her help and would highly recommend her to anyone looking to rent a property. Thank you for everything!

Reply from The Ringley Group
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