Brevitt-Rieker Ltd Reviews 542

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt delivery service, often noting that orders arrive quickly and as promised, even during busy periods. Many people appreciate the ease of the ordering process and the clear descriptions of items, which helps in making selections. The quality and comfort of the footwear are also consistently praised, with many consumers finding the products to be well-made and a great fit. However, some customers experienced issues with product quality, such as boots with rippled leather or soles cracking prematurely. There were also instances where the sizing was inconsistent, leading to returns, and a few people received incorrect orders or faced challenges with customer service regarding order cancellations and refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit. Many customers praise the comfort,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent quality, comfort, and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the quick and prompt delivery, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Service

People report ambiguous experiences with service. Many consumers praise the quick service and delivery, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more

Rated 4 out of 5 stars

Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.

Rated 5 out of 5 stars

The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more


Company details

  1. Shoe Store
  2. Bag Shop
  3. Boot Store
  4. Handbags Shop
  5. Footwear Wholesaler

Written by the company

Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags


Contact info

  • 36 Compass Point, LE16 9HW, Market Harborough, United Kingdom

  • rieker.co.uk

4.0

Great

TrustScore 4 out of 5

542 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great choice and delivery service

Great choice and delivery service. Been searching for a repeat of these slip on trainers since I completely wore out the old pair. Super comfortable and good description of sizing and width sizing too, thanks.
Looking forward to next seasons colours.

25 March 2026
Rated 1 out of 5 stars

Terrible

So, I purchased a pair of Rieker Boots as I was told the brand is very reputable
5 months of approximate 10 hours of use per week the boots are failing in multiple areas, disgraceful

30 March 2026
Unprompted review
Rated 2 out of 5 stars

Such a shame NOT built to last

They look great and feel great to wear. They just haven't lasted. They were purchased at the end of December and the sole has come off along with the top layer of leather. Such a shame I had high hopes for these shoes.

29 March 2026
Unprompted review
Rated 2 out of 5 stars

… poor quality

I bought a pair of boots in November and they were exactly what I was looking for, warm and comfortable. I wore them all through December and half of January but unfortunately they have holes in the heels. I expected them to last longer. I wouldn't buy them again.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

Hassle free experience. The quality of the product is very important and your product is excellent. The delivery was on time and the driver was polite. Never ordered online before but I will try it again.

23 February 2026
Rated 3 out of 5 stars

Bring back shops!

The service, supply and returns, was very good as were the shoes.
The problem for me has been understanding G, G.5 and H width fittings from the website. Not all shoes are made in all widths so it took time, effort & resources to get to know this by trial and error as shoes came and went.
Give me a shop any day!

23 February 2026

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