Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... See more
A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... See more
Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rubbish Weatherbeeta dog collar
Perfectly good service from Rideaway but product was rubbish. Will be returning it. Note that the company seems to be in breach of the Distance Selling Regulations by not refunding p&p

Reply from Ride-Away
Wrong item arrived
Wrong item arrived. Have contacted rideaway and they have confirmed they are looking into the matter but are quite busy at present,
I Ordered an outdoor rug and an indoor rug lining arrived. The order number on the parcel correlated with what I had ordered. Waiting for a resolution.

Reply from Ride-Away
Easy to order
Easy to order, beautifully packaged and fabulous boots. The ladies Dublin boot. So comfortable for dog walks and look good enough to wear into the local after!
Well priced rug delivered really…
Well priced rug delivered really quickly, perfect for an emergency replacement in the cold weather. This particular rug would probably be best as a spare in the long term but for the price it does the job!
Reliable and well-priced
Always deliver on time. Products as described and at a good price - top customer service there if you need it.
Fabulous customer service and a top…
Fabulous customer service and a top class product! Will be shopping again
Easy to use website & a quick delivery
Really quick shipping and delivery
Prompt action
Was notified that my order was not in stock and was given the option to get a refund or just wait till you got it in from your supplier. Very pleased with the quality and the colour is lovely.
I was not left wondering what was happening to my order.
Quality products with great price and…
Quality products with great price and came much faster than estimated delivery date
Excellent leather dog collar & Bibi was…
Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too small so I went for the next size up - WRONG! Extra holes have had to be drilled & we need some sort of "toggle" to tidy up the excess lead.
Competitive prices, & reliable delivery
User friendly website, very competitive prices, and delivered on the date promised
Order came quickly and as described
Ordered pony a new rug in the sale..
Ordered pony a new rug in the sale... Arrived very quickly, well packaged... Perfect
Thanks
Damaged goods
I ordered two pony rugs in December. They arrived in a timely manner however one of the rugs was clearly used. It had a small tear, was covered in dirt and smelled like urine. I put in a complaint but have not heard anything back yet. The cost is too much to return the product so I will just pay to repair it. Disappointing.

Reply from Ride-Away
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







