Ride-Away Reviews 4,227

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... See more

Rated 5 out of 5 stars

When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... See more

Rated 5 out of 5 stars

A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... See more

Rated 5 out of 5 stars

Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and... See more

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 1 out of 5 stars

Dont pay back mony

I send my rindingboots back .
Pay€17 for it.
Dont receive my money back form the ryding boots.
So my money gone en the boots gone.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

No confirmation email received and so no order number and no way of returning the goods, no contact information

19 April 2023
Ride-Away logo

Reply from Ride-Away

Hi Elaine,

Thank you for your review.

I am sorry you have not received your email confirmation. I can see that you have been in contact and my colleague is assisting you.

Apologies for any inconvenience.

Stephen - Customer Experience - Rideaway

Rated 5 out of 5 stars

100% happy customer

Arrived on time. Driver was very nice. The quality of the 2 rugs were excellent 👌 and great value for money. Thankyou and I will definitely shop with yourselves again. X

14 April 2023
Rated 5 out of 5 stars

Schockemohle Gilet

Parcel came from Belgium but could be tracked throughout the journey - plus point.
Schockemohle gilet - absolutely beautiful and well made - excellent price in the sale too.

11 April 2023
Rated 5 out of 5 stars

Top Marks!

Very quick delivery, and all items fitted 😊
Ride-Away had some very good deals on their website, some very big reductions on really quality items. Highly recommended.

11 April 2023
Rated 5 out of 5 stars

Top customer service…

The speed of delivery from placing order - 2working days after ordering on Easter weekend.
I’d ordered the same jacket previously in January, but returned it with no questions asked because of a faulty zip - took another look and decided to go for it again - bagged it with an even bigger discount 👍

9 April 2023
Rated 1 out of 5 stars
Ride-Away logo

Reply from Ride-Away

Hi,

Thank you for your review.

I am sorry that your delivery took longer than expected. The tracking suggests that your order has since been delivered on the 8th of April.

Apologies for any inconvenience.

Miguel - Customer Experience - Rideaway

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