Ride-Away Reviews 4,227

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... See more

Rated 5 out of 5 stars

When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... See more

Rated 5 out of 5 stars

A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... See more

Rated 5 out of 5 stars

Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and... See more

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

I understand you are part of millbury…

I understand you are part of millbury hill group, I did go to the Stokesley store no rugs out when I enquired about a4’9” rug it was a problem they didn’t have anything
Yet I found one at your store immediately.
Do I get the reward points on my account
Thank you
Austin fishpool Guisborough

26 March 2023
Rated 2 out of 5 stars

How to do return

Can not get in to my account

22 March 2023
Ride-Away logo

Reply from Ride-Away

Hi Karen,

Thank you for your review.

You do not need to login to your accont to return your order to us, you just need to follow this link which can be found at the bottom of every page in the website: https://www.rideawaystore.com/order/returns

I hope this helps.

Stephen - Customer Experience - Rideaway

Rated 5 out of 5 stars

Very easy site to use

Very easy site to use. Unfortunately I had to return the item I'd bought (nothing wrong with item it just didn't fit) but was pleasantly surprised at how easy the return and reimbursement process was

14 March 2023
Rated 5 out of 5 stars

Ride-Away ✅ Fantastic Service

Ride-Away is one of several companies that I buy from who excel in value and service. The buy, pay, confirm and deliver is a smooth system that can't be surpassed. Their products are fantastic too!

20 March 2023

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