Richmond Motor Group - Hyundai Bognor Regis Reviews 

536
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TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

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Rated 5 out of 5 stars

Great friendly service delivered by Maz Miah He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car Ma... See more

Company replied

Rated 5 out of 5 stars

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

Rated 5 out of 5 stars

Great service from Maz Miah at Hyundai Bognor Regis. Purchased a car with him a few cars ago and then came back so my daughter could get her new car. Highly recommend

Rated 5 out of 5 stars

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Service
  5. Hyundai Dealer
  6. Skoda Dealer
  7. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

536 reviews

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4.8

All reviews

(536)

1,705 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great service from Maz Miah

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Maz Miam was a really a great guy

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

14 October 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you so much for the fantastic five-star review! We are delighted to hear that you received such exceptional service and that our team member went above and beyond to assist you. Your high recommendation means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Maz Miah was an excellent salesman…

Maz Miah was an excellent salesman being efficient and friendly.

6 October 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your five-star rating! We are so pleased to hear that our team member provided an efficient and friendly experience for you. Thank you for your feedback!

Rated 5 out of 5 stars

Thanks Maz!

Well, third car in from Richmonds in Bognor Regis and can't praise them highly enough. Maz Miah is the man to deal with, very attentive, polite and funny. Thanks Maz!

6 October 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you so much for your loyalty and for choosing us for your third vehicle! We are thrilled to hear that you had such a wonderful experience with our team member and that their attentive, polite, and humorous service made your visit so enjoyable. We truly appreciate your high praise and continued support.

Rated 5 out of 5 stars

Clear concise easy to deal with great (not pushy!) customer service

Great friendly service delivered by Maz Miah
He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car

Maz made a potentially stressful transaction run smoothly with a smile and we drove away very happy

Highly recommend

6 October 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so pleased to hear about your fantastic experience purchasing a car! It is wonderful to know that our team provided clear, patient guidance and made what could have been a stressful process run smoothly. Thank you for your kind recommendation, and we wish you many happy drives in your new vehicle.

Rated 5 out of 5 stars

Ask for Maz

Maz Miah is everything you hope for in a sales consultant: knowledgeable, attentive, and genuinely invested in helping you find the right vehicle—without any of the pushy high-pressure tactics you so often get at dealerships. He took the time to answer all my questions thoroughly, explained every feature, and made sure I felt completely confident in my decision.
​His professionalism, clear communication, and warm, patient approach set a whole new standard for car buying. Ask for Maz—you’ll be in exceptional hands!

30 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are absolutely thrilled to hear about your exceptional experience! It's wonderful to know that our team's knowledgeable, attentive, and genuinely invested approach made your car buying journey so positive and stress-free. We're delighted that you felt completely confident in your decision. Thank you for your kind words and high recommendation!

Rated 5 out of 5 stars

Will was extremely helpful through the…

Will was extremely helpful through the buying process, was always available to get hold of for any questions and went out of his way to help tax the car the day before picking it up

27 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear that your buying process was extremely helpful and that our team member was always available for your questions. It's wonderful to know we went out of our way to assist you!

Rated 5 out of 5 stars

Highly recommend Brooke in Sales

Brooke was exceptional at helping us find the best car to meet our requirements. She worked hard to locate a car at the best price, finally confirming details to us at 6.30pm!

18 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're delighted to hear that our team member was exceptional in helping you find the perfect car. It's wonderful to know that their hard work in securing the best price was appreciated.

Rated 5 out of 5 stars

Maz miah was amazing

Maz Miah was amazing. Very personable and knowledgable about buying a new car. Lovely chap and made the process very easy - even though i had a two year old with me!

17 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear that your experience buying a new car was made easy and that you found our team member personable and knowledgeable. It's wonderful to know we could assist you so effectively!

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Will was so helpful from start to finish, credit to the business!

15 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team provided such helpful service from start to finish.

Rated 5 out of 5 stars

Maz Miah was very helpful and…

Maz Miah was very helpful and professional
We would definitely recommend him and Richmond motors to anyone looking to buy a new car.

11 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so glad to hear that our team member was very helpful and professional! It's wonderful that you would recommend us to anyone looking to buy a new car.

Rated 5 out of 5 stars

Excellent customer service

Wills customer service has guaranteed that I will remain a customer at Hyundai!
Very professional and helpful.

3 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're thrilled to hear that our team provided such professional and helpful service, ensuring your continued satisfaction with us!

Rated 5 out of 5 stars

Helpful and efficient service.

Helpful and efficient service.

1 September 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are so glad to hear that our service was helpful and efficient for you. We appreciate your positive feedback!

Rated 5 out of 5 stars

excellent service from Maz

I have received an excellent service from Maz from the time I walked in the door. Made to feel comfortable as a woman buying a car and very approachable/knowledgeable. Communication was excellent and will definitely be recommending buying a car from Maz . Thank you !

29 August 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate your wonderful feedback! We're so pleased to hear that our team provided excellent service, making you feel comfortable and well-informed throughout your car buying experience. We're delighted you'll be recommending us!

Rated 5 out of 5 stars

Very supportive and helpful.

Very supportive and helpful.
Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother.
Would highly recommend Richmond Hyundai.
Excellent service from our sales executive Will Gough.

28 August 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're so pleased to hear about your positive experience! It's wonderful to know our team made the buying process easy and that nothing was too much trouble. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been…

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring. Took me through every step, kept me in the loop, felt like nothing was too much troubled. Thank you Maz. I’ll definitely be back at the end of my lease to shop from you again.

28 August 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We are absolutely delighted to hear about your exceptional experience from the start of your journey to the handover of your new vehicle. It's wonderful to know that our team member was brilliant, knowledgeable, and caring, guiding you through every step. We truly appreciate your kind words and look forward to welcoming you back for your next lease!

Rated 5 out of 5 stars

Very relaxed approach in a good way Maz…

Very relaxed approach in a good way Maz Miah has a good depth of knowledge and answered questions with expertise
I would deal with him again

22 August 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for your fantastic review and five-star rating! We're so pleased to hear that you had a positive experience and found our team member to be knowledgeable and helpful. We appreciate your kind words.

Rated 1 out of 5 stars

We purchased a Tuscon in Dec 2025.

We purchased a Tuscon in Dec 2025.
It was a PX, the exchange was late in the afternoon prior to closing as we had to travel some distance from the Cotswolds.
The staff were pleasant and it seemed a nice experience.
As we drove off thr forecourt the plastic trim housed around the internal mirror dropped off onto my lap. We returned to the showroom a little shocked and the Manager spent 20 mins refitting it, at that we drove home. Over the next several months the trim fell of several times it was a real nuisance. Eventually I went to the local dealership for them to look at, they said it wasn't under warranty but to buy a new trim. I did so but it fell off again. After returning the technician sad it was a new screen not fitted by Hyundai so the brackets must be in the wrong location on the glass. I was discussed that Hyundai Bognor sold me a car which they must have know had a fault as the item was such a poor fit and would have fallen off in their care at keast when valleting the car.
I wrote the Bognor dealership and they replied saying I should complain to their official site. I did this several weeks ago but no reply, when after sending mails afterwards to ask why there had been no response still no reply. Very poor after sales, never buy from them again. Can't see how they got this high review, makes you wonder!!!

19 August 2026
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Graham,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

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