RH Specialist Vehicle Insurance Reviews 

417
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the staff members for being exceptionally helpful, polite, and thoroughly knowledgeable during policy renewals. Many individuals mention that speaking directly with the team is always an absolute pleasure due to their friendly attitude. People note that the overall service provided by the organization is remarkably straightforward, prompt, and efficient. Consumers also deeply appreciate the competitive, reasonable pricing and the very clear explanations provided for their insurance needs. Reviewers frequently highlight that all inquiries are handled quickly, making the entire administrative process completely pain-free and smooth.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, professional, and courteous... See more

Service

Customers had positive experiences with service, frequently highlighting professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting staff who are professional, polite,... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eliza was extremely professional and very knowledgeable about the best way in my circumstances to organise two policies. I have only one NCD bonus to apply. One policy is for my main vehicle and one f... See more

Rated 5 out of 5 stars

Tom sorted out a new policy for me halving my renewal premium with someone else, he made it straight forward keeping me informed at all points, these guys where so impressive I took out house insura... See more

Rated 5 out of 5 stars

Clear explanations given by a very pleasant member of staff who made the process so easy ( it's a shame numerous other companies, not just insurance companies, are like this). Very easy to amend my ex... See more

Rated 5 out of 5 stars

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more


Company details

  1. Insurance Broker

Written by the company

With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

417 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(417)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having used RH for very many years for…

Having used RH for very many years for my classic car collection & continental rally's etc. and although I have never needed to claim, felt satisfied that the service was always there if required.
One particular contact with Howden (the broker) is Caitlin Minton who was particularly helpful and because of that help I renewed for another year, instead of getting quotes elsewhere.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with "Ben Lumsden"

I spoke with "Ben Lumsden" , what an asset to Your company , Ben was extremely helpful , VERY knowledgeable , good at explaining and telling Me of other products to bare in mind for future use and VERY Polite indeed .
Answered all of My questions regarding renewing My Insurance , putting My mind at ease .
"Well done , Ben .

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful staff

Roxy was professional and helpful in dealing with my queries and the renewal of my policies. I have always found the Company professional and efficient and a pleasure to do business with.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Cameron at Howden…

Thank you to Cameron at Howden Insurance for his most helpful and enthusiastic assistance with renewing my classic car insurance. The whole process was handled very professionally and efficiently and good value for money

19 August 2026
Unprompted review
Rated 4 out of 5 stars

Very helpful on the phone.

Always get my reminders in plenty of time and competitive rates.

Had a minor issue, where I wasn’t getting a response to emails to one agent, but once I phoned up the service was excellent.

The lady I spoke to, Caitlin, was very helpful and helped sort out my insurance then and there. Her service was exemplary.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Roxy Haines

Great service from Roxy Haines. Extremely helpful & courteous, especially over the agreed valuation query for my 1953 MG. Set my mind at ease that I do not need to keep sending in 6 photographs every 3 years.
A pity that more companies do not have that high calibre person answering technical details.
Mike

6 July 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with!

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with.
We agreed various options, and came to a very reasonable price that i was more than happy with.
I'd like to add the phone was answered quickly too, and it was a pain free process, unlike some.
Highly recommend, thank you Caitlin!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

An excellent customer service

Finally a more personal customer service experience, someone to talk to about what I actually want. Cameron was an excellent listener and answered all my questions with expert knowledge and even passion for his job. Thank you and keep up the great work.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

A good experience

Tom Higgs patiently and courteously spent a long time going through and discussing my insurance needs and checking some finer details

3 June 2026
Unprompted review

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