Bought Crash Protectors for BMW M1000 XR. I thought I had bought the wrong item, but Rob patiently explained it was the right item & that although the protectors wouldn't protect the winglets due to t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Setting the standard in Crash Protection and bolt-on motorcycle accessories. Proudly distributing market leading brands such as Barkbusters Handguards, Denali Electronics and many more from our headquarters in the UK. With R&G when you slip it and slide it, you can pick it up and ride it!
Unit 1 Shelley's Lane, GU34 3AQ, Alton, United Kingdom
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience dealing with R&G
Very professional and patient staff who worked with me to troubleshoot and rectify the issue I was having and replacement parts sent out.
Great products too.

Reply from R&G
I ordered some crash bungs on the site, it looked like it didn't complete, it never took my money, so i ordered them again and ended up with two orders, although only one payment.
They could not be more helpful and when i asked if they could make sure they turned up in time for the weekend, they turned up Thursday morning, very nice!

Reply from R&G
Speaking to a sales team member made ordering this part excellent, delivery very quick

Reply from R&G
Excellent service. Helpful technical staff and good product.

Reply from R&G
Emailed the company today to ask about making a purchase, prompt reply with excellent customer service. Carl was able to accomodate my request and deal.withy transaction immediately. Would happily purchase goods from them again
Thank you so much

Reply from R&G
I recently asked for information on a product and got a response within 24hours. It’s hard to find companies who actually respond let alone within a professional timeframe. I will be purchasing more items in the future.

Reply from R&G
I would like to say a massive thank you too Carl at R&G,
I wanted to replace my white crash protectors to black and having a look about on line could only find the full kit but didn’t need the fixing kit,
After sending an email to Carl he was extremely helpful and provided me with a quote for just the bobbins at a better price than I was expecting.
Ordered that day and arrived the fallowing afternoon.
Thank you again I will definitely be ordering any more parts needed directly from R&G.

Reply from R&G
Extremely helpful , genuinely the best company I’ve dealt with , work fast , reply to emails in a timely manor ! Would recommend this company to anyone 100/10 well done guys 👏

Reply from R&G
Great communication when ordering a part for my Triumph. I emailed asking if it could be shipped asap as I'm going on a trip and got a quick reply and part being shipped quickly for me .... Thanks R&G

Reply from R&G
Dealing with Carl was a great experience. He was very quick to respond and did a fantastic job in assisting me.

Reply from R&G
Excellent service, quick delivery as promised just in time for my track day. Thank you

Reply from R&G
The staff were very accomodating with my persistent questions around getting an exhaust protector for my SDR

Reply from R&G
I needed a replacement barkbuster spine, spoke to Carl at R&G on Friday, spine turned up Saturday.
Really helpful chap. Very fast service.
Also I had R&G's front axle sliders fitted. These worked a treat when the tenere 700 hit the concrete floor very hard.
I really am very pleased with R&G.

Reply from R&G
Quick response,very polite & informative.
“Buy with confidence” feeling.

Reply from R&G
Made an email enquiry re small issue with stickers on Engine Covers.
Carl from sales team sorted issue without hesitation, no messing, no fuss, just good old fashioned customer care.
Excellent service.

Reply from R&G
I submitted a question via email and received a prompt, courteous, and informative response. Carl provided excellent support which directly led to my purchasing the item I was considering.

Reply from R&G
What excellent service I have received from Carl and R&G Racing.
Required a replacement bobbin after a low side on track (Crash Protection work brilliantly, minimal damage to bike).
Left message on their website, hour later got email asking my exact requirement, ordered parts, now on there way.
Who could ask for more.
Big thanks guys.

Reply from R&G
I have bought R&G products for years now and have always been happy with their quality. I recently needed advice about fitting some crash protectors to my BMW S1000RR. R&G replied addressing each of my points so that what I needed to do was clear. A great help!

Reply from R&G
I emailed with a technical query prior to deciding to order.
This was answered super quickly and politely so I ordered straight away.
So far so good, ordering was easy and commication good, various payment options.
Great customer service so far.

Reply from R&G
Great customer service regarding spare crash bobbin replacement. After sales is fantastic and the product top quality n my Daytona 675r

Reply from R&G
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.