R for Rabbit Reviews 105

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting their excellent quality, safety-focused designs, and comfort for babies. Many appreciate the rash-free feather diapers, the ergonomic designs, and the variety of useful items available, from strollers to car seats. The user experience is also frequently praised for being smooth and intuitive. However, some people were dissatisfied with the customer service, mentioning poor delivery timelines, lack of updates, and unhelpful responses to inquiries. There were also occasional reports of product quality issues, such as items deteriorating quickly or arriving damaged, and difficulties with returns and resolutions.

What people talk about most

Product

People report positive experiences with product, often highlighting the comfort and safety for babies, with... See more

Quality

Users describe positive interactions with quality. Many consumers praise the excellent and superb quality of... See more

Customer service

Consumers find customer service to be negative. Many reviewers describe the customer service as... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the outstanding service, noting that... See more

User experience

Reviewers mention positive feedback about user experience. Many consumers highlight that products are sturdy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best feather diapers ever used for gentle & delicate baby skin Infact all the products purchased whether stroller, nail kit , facial care , baby stuff are excellent.. Thank you team R for rab... See more

Rated 5 out of 5 stars

Good products. Ergonomic designs, all made with scientific research. Trustworthy brand ame for our little ones. Used baby carrier, diapers, carseat etc.. All good so far.

Rated 5 out of 5 stars

Rforrabbit is like a family who care every possible way to make our tiny star comfortable. I bought so many products and feather diapers one of the all are excellent. I must say diapers are 100% rash... See more

Rated 5 out of 5 stars

Best diapers I have used till date for my kids: light in weight, doesn't let baby get rashes, and totally fragrance free. Booster chair is also very good, multifunctional. I have used it's sipper... See more


Company details

  1. Baby Store

Written by the company

R for Rabbit established in 2014 is a team of professionals dedicated to making your parenting experience wonderfully simpler and amazingly easier through products like baby stroller, baby high chair, baby carriers, diaper bags, OrappleToys, tricycles, bicycles, baby feeding Range, breast pumps, bottle sterilizers, baby car seats and many more. Visit: https://www.rforrabbit.com/


Contact info

4.1

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor build quality,poor customer service


Hello new parents!
This is a warning post if you have decided to buy any R for Rabbit baby gear .Even if the brand gives you warranty this is a total bluff. No physical service centres and their "customer care " will harass you by false promises and just kill your time

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst after sale service please don't…

Worst after sale service please don't buy anything from this company as the product gets repaired and the company is not bothered for helping us rather the customer care number persons argue to us and don't listen to us if u guys want a recorded proof can contact me I will send u the call recording proof through any social media

7 January 2025
Unprompted review
Rated 1 out of 5 stars

These guys are a scam

These guys are a scam. In the name of customer service, they are well-trained to fool the customer. I ordered a Christmas gift for my daughter. I called customer service, and they assured me the product would be delivered on the same day. They smartly sent me messages claiming the product was on the way, but at 11 p.m., they sent another message saying they regret it couldn’t be delivered.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst service and not reliable in their products

The worst service offered by the company as the complaint had been lodge almost 23 days back for the defective stroller and everyday when we call up the customer care they just tell will be attending it within 24 to 48 hours but yet no one has turned up . The worst service offered by the company waiting from past 23 days , no prompt customer service

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Frustrated and unhappy customer service

The service so far has been a smooth and swift since an year or even more however since a month I have placed 2 orders and hasn't been delivered since a month and customer support do not help with qualitative resolution apart from asking us to wait with unpredictable schedule.
This is been so frustrating and never ever opt their servic going forward

21 November 2024
Unprompted review
Rated 1 out of 5 stars

Please do not trust the paid reviews

Please do not trust the paid reviews. This company is worst of worst . I ordered lullaby cradle . It's showed delivery in a week. But it has not been delivered even after one week delay. I kept calling customer support but they were not any help at all.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Product Quality and Customer Support

Disappointing Product Quality and Customer Support

I purchased the R for Rabbit Road Runner Scooter, expecting a quality product for my child. However, my experience has been very disappointing. Shortly after purchasing, the scooter developed issues – the screws came loose on their own, and the height adjustment button stopped working entirely. Despite following instructions carefully, the spring mechanism in the button failed, making it impossible to adjust the height.

I attempted to contact customer support, as this is clearly a manufacturing defect covered under warranty. Unfortunately, they were unhelpful and failed to provide a solution. I even tried using a hammer as a last resort to adjust the button, but it’s clear that the spring mechanism is defective.

This product does not live up to its promises, and the lack of responsive customer service has only added to my frustration. I expected more from R for Rabbit, but I cannot recommend this scooter based on my experience.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

i have been asking a spare for my…

i have been asking a spare for my product since two months .
only response from r for Rabbit team is ""Our team is working diligently to replenish our inventory.""
without that spare i can not use my product

8 September 2024
Unprompted review
Rated 1 out of 5 stars

Useless company and no system for delivery

If there was a system for negative rating then i would rate -5 for this useless company. I ordered 10k product and they delivered me a spare part of a stroller and after raising several request for refund nobody from there side cooperated and they just kept saying we will pick up today...after many days passed i complained against them in consumer court and they took action right away

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Please be vigilant if you are ordering…



Please be vigilant if you are ordering any goods from R for Rabbit.

They take your money, send you a wrong package and disappear!

Not just once; this is my second experience. They said they will replace the item in 3 to 4 working days and it's been a month.

Now when i follow up, I am getting a reply mail saying that the mail ID doesn't exist!

Aster shall not be promoting such brands in a genuine WhatsApp Group!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Great products great service

Great products, great service.

would highly recommend this brand to all the parents. Safety of products is guaranteed. Also their designs and colors are very attractive. Customer care is supportive.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

R for Rabbit brand has truly impressed…

R for Rabbit brand has truly impressed me with their outstanding customer service. Their team is not only knowledgeable and responsive but also goes the extra mile to ensure customer satisfaction. I highly recommend them for their top-notch service and support."

26 December 2022
Unprompted review

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