Revibe Reviews 

5,907
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,542 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and like-new condition of the devices they receive, often exceeding expectations. Many people are also impressed with the fast and timely delivery, alongside helpful and professional customer service. However, some customers noted issues with delivery delays or problems with tracking their orders. A few others also experienced unresponsive customer service or difficulty resolving problems. Additionally, some reviewers mentioned receiving products that were either faulty or did not match the advertised condition.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, with many praising devices as being... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent condition of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing satisfaction with... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, citing good... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing significant frustration and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice device. And good budget friendly price too but only the negative thing I notice that charger cable was not original that cable damaged after one month that is the only one negative I noticed othe... See more

Company replied

Rated 4 out of 5 stars

This was my first time buying something from revibe and I've realized not all the reviews are going to be positive I'm happy with my purchase and the delivery was on time the iphone came out... See more

Company replied

Rated 4 out of 5 stars

I was not aware of the import clearance permit was required, and was not told that by Revibe, so my buying process prolonged and I only received my device after 3+ weeks. Otherwise, I love the product... See more

Company replied

Rated 5 out of 5 stars

The purchase experience is simple and easy. Plus the deals are unbeatable truly. Not only are the listed prices already at a low price but REVIBE also offers R500 OFF coupons and R800 cashback to spen... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5,907)

1,673 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service experience is 💯

Customer service experience is 💯, the time frame for receiving the package, the warranty given on the device makes it safe and secure

5 July 2026
Unprompted review
Revibe logo

Reply from Revibe

We’re grateful for your Revibe review. Thanks for choosing Revibe!

Rated 5 out of 5 stars

My purchase is a lot better than i…

My purchase is a lot better than i expected. It was delivered after 3 days , the quality is excellent. There are no minor dents at all.

5 July 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for taking the time to leave this Revibe review.

Rated 3 out of 5 stars

Very GOOD service

Very GOOD service And looking new

27 June 2026
Unprompted review
Revibe logo

Reply from Revibe

Thanks for sharing your Revibe review. We’re happy you had a great experience.

Rated 5 out of 5 stars

It was easy to purchase and i managed…

It was easy to purchase and i managed to change the address as per my location and it came in a very good condition

1 July 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

Rated 4 out of 5 stars

Good service

product quality genuine.

24 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for taking the time to leave this Revibe review.

Rated 5 out of 5 stars

The device came as new

The device came as new, sometimes I question myself if they didn't mix up my order 😂I ordered Excellent option but everything looks new even the b3 health is on 100% wow I like my 13 Pro.

1 July 2026
Unprompted review
Revibe logo

Reply from Revibe

What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.

Rated 5 out of 5 stars

Star

Rivibe keep on what you doing to customer.good service

1 July 2026
Unprompted review
Revibe logo

Reply from Revibe

We're so happy you loved it! Keep an eye on Revibe — we've got exciting new arrivals coming that we think you'll enjoy just as much.

Rated 5 out of 5 stars

delivery was so quick and im loving my…

delivery was so quick and im loving my phone. looks good 😍😍😍😍

30 June 2026
Unprompted review
Revibe logo

Reply from Revibe

Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.

Rated 4 out of 5 stars

Quality product

It was a good expierence just the time it took to deliver the phone was abit slow because i was promise it will be delivered on friday the 26 of June but only recieved it on the 30th

30 June 2026
Unprompted review
Revibe logo

Reply from Revibe

So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated. And we are sorry for that delay, thank you for your patience!

Rated 5 out of 5 stars

My experience has been great as I have…

My experience has been great as I have ordered almost 10 phones with the company and during all the orders, delivery has been very fast.

26 June 2026
Unprompted review
Revibe logo

Reply from Revibe

We appreciate you sharing this Revibe review. Glad you had a great experience!

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