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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient installation process. Many appreciate the competitive pricing and the professionalism of the staff, who are often described as punctual, tidy, and knowledgeable. The customer service is frequently commended for being outstanding, with people noting the clear communication and helpfulness throughout the entire process. However, some customers also noted issues with the service, mentioning difficulties in purchasing additional units or experiencing very poor service with improper installations. A few people were dissatisfied with the requirement to pay for a quote before confirming an installation date.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive and reasonable... See more

Product

Users describe positive interactions with the product. Many customers express happiness with their new EV... See more

Customer service

Reviewers mention positive feedback about customer service. Customers appreciate the efficient and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service and installation. My electrical box was located on the opposite side of the garage, tricky job feeding the cable through the first and second story of my house but was do... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast, Clean and Expert Installation

⭐️⭐️⭐️⭐️⭐️ 5/5 – Very happy with the installation

I had a few delays getting responses to some technical questions around automation with Amber, and communication was a little slow at times. I also noticed that some other installers offer longer warranties.

That said, the actual installation experience with RV Charge was excellent. The installer was courteous, punctual, and left everything clean and tidy. He helped me set up the Wallbox Pulsar Max app, walked me through the features, and answered all my questions on the day.

Overall, I’m very happy with the installation and the performance of my new charger.

Highly recommended.

30 December 2025
Unprompted review
revcharge logo

Reply from revcharge

Hey Simeon, thanks so much for the detailed feedback. This is really helpful and gives us great insight as we keep improving our services.

Rated 5 out of 5 stars

Easy to arrange the installation time…

Easy to arrange the installation time with the electrician assigned for me, and the job done nicely.

And the fees is reasonable after compared few quote.

2 January 2026
Unprompted review
revcharge logo

Reply from revcharge

Hi Pong, thank you so much for taking the time to leave us a 5-star review. We really appreciate your feedback and are glad to hear you had a great experience with us.

Rated 5 out of 5 stars

I am extremely happy with my experience…

I am extremely happy with my experience with Revcharge. The price was competitive and communication was excellent. I received my EV charger quickly and was promptly contacted by the installer. The installer was friendly, punctual, professional and did a fantastic job. I wouldn’t hesitate to recommend Revcharge for both charger and installation.

2 January 2026
Unprompted review
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Reply from revcharge

Thank you for the lovely feedback, Vanessa! We’re glad to hear you had such a smooth experience from start to finish, and that the installer took great care of your install. :)

Rated 5 out of 5 stars

Highly recommend

Prompt quote, arrived on time and friendly. Kept to the quoted price and completed the job in a timely manner. Highly recommend.

11 December 2025
Unprompted review
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Reply from revcharge

Thank you for the five-star review, Sarah!

Rated 5 out of 5 stars

Got it done, no fuss

Turned up on time. Friendly. Flexible when we asked for some extra time before the power went off. Offered to move the van if the neighbours wanted to get their car out the driveway. Cleaned up and did a good job.

25 November 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Brett!

Rated 5 out of 5 stars

I had recently get installation from…

I had recently get installation from Revcharge for my tesla wall connector. I appreciate the customer service the way they organised the things smoothly. Their technicion have installed the charger professionally. I recommend them sue to their professional work and reasonable charges.

17 October 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Faisal!

Rated 5 out of 5 stars

The entire process was seamless

The entire process was seamless, from the moment I ordered and even months after the charger installation. Revcharge has been very supportive, ensuring a smooth installation.

8 October 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving us a five-star review, Zheng!

Rated 1 out of 5 stars

Service cancelled after full payment

Unfortunately we did not have the positive experience many others seem to have. My wife entered all details, including address and pictures, when requesting a quote for installation of an EV charger in our regional home. We were offered a quote, and required to pay this before they would confirm an installation date. We paid in advance in full, and days later, after sending more information via email, were advised that they actually couldn't service our home due to our location (which was of course provided originally). We now need to wait to have our money returned, and our install will be delayed. We suggest the company check that they can service an area before offering a quote or requiring payment, and that customers check for confirmation in writing before paying any money.

4 November 2025
Unprompted review
revcharge logo

Reply from revcharge

We sincerely apologise for your experience, as this isn’t the level of service we want our customers to have. The issue was caused by a recent system update that affected our service area filter, and our team is actively working to resolve it.
In the meantime, your refund has already been initiated, though it may take 2–3 business days to clear.
Thank you for your feedback and for giving us the opportunity to improve our services. Please don’t hesitate to reach out if you need any further assistance.

Rated 5 out of 5 stars

Customer service friendly and great installer

Customer service was very friendly and patient with me, as I had changed my mind on the final charger, the technician who installed it was prompt and gave great advice on where to install it

10 October 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you leaving us a five-star review, Shayne!

Rated 5 out of 5 stars

I had a fantastic experience with the team at Revcharge

I had a fantastic experience with Revcharge. Their customer service was truly outstanding – they went above and beyond to make sure everything was sorted. When I ran into issues with an installer, they immediately arranged an alternative who turned out to be exceptional. I honestly couldn’t recommend the EV team at Revcharge more highly – thank you so much for all your help.

29 September 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you leaving us a five-star review!

Rated 5 out of 5 stars

Very Happy

Love that you upload photos of meter box and location to get a quote. From that point, payment, booking appointment and installation was seamless. Very happy with our wallbox charger!

25 September 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving us a five-star review, Alex!

Rated 5 out of 5 stars

Excellent service!

The whole process from booking to installation was quick and straightforward. I’d definitely recommend Revcharge to others and wouldn’t hesitate to use them again.

26 September 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Jake!

Rated 5 out of 5 stars

Revcharge customer service is 100%

Revcharge customer service is 100%. Immediate response to quote and payment…Electrician was fantastic, arrived on time and completed the job no hassles. Highly recommended.

29 September 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving us a five-star review, Kieran!

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish

Absolutely fantastic service from start to finish. Their customer support was outstanding — they genuinely went above and beyond to make sure everything was sorted quickly. I had issues with my original installer, but Revcharge didn’t leave me hanging; they arranged an alternative installer who was exceptional.

The whole experience was smooth, professional, and stress-free thanks to their team. I honestly couldn’t recommend the EV guys at Revcharge highly enough — thank you so much for the brilliant service.

29 September 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for your five-star review, Desolateone! We are glad that we could turn things around and make the process smooth for you.

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use, quick and competitive quote, installation was done in about a week.

18 August 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for giving us a five-star rating, Graeme!

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