Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more off... See more
Company replied
Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times
Company replied
I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking. Johnson & Johnson... See more
Company replied
Company details
Written by the company
The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.
Contact info
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 844.484.1207 (US) - 866.204.2791 (CA) - 1800.008.187 (AU) - 1800.008.187 (NZ)
- customerservice@resumehelp.com
- resumehelp.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I signed up for a seven-day trial
I signed up for a seven-day trial. Today I find out I am being charged for the past two months without my knowledge or permission. I would never have agreed to this because I am still not working. I am not happy about this.
10 June 2026
Unprompted review
Reply from ResumeHelp
"Hi Campo Trevino,
We are genuinely sorry for the inconvenience. Our service provides multiple purchase options for our customer's convenience. We offer a Free Download of your resume in Plain TXT format that does not include any of our copyrighted templates. We also provide a 14-day trial subscription for a small fee to give you access to all of our features and benefits—the same auto-renewed to our monthly subscription at the 15th date. Our subscription does not have contracts, meaning you can cancel your account anytime.
We hope this information helps!
Sincerely,
ResumeHelp.
It helped me a great deal to build my…
It helped me a great deal to build my resume and cover letter at a fair price—unlike other places I've tried that charge as if you already had a job.
6 June 2026
Unprompted review
Reply from ResumeHelp
Hello,
We're so glad we could help you with your resume and cover letter at a fair price. Thank you for your positive feedback!
I enjoyed the resume help but prefer a…
I enjoyed the resume help but prefer a free program. Paying monthly is not in the budget right now and this is why I cancelled.
28 May 2026
Unprompted review
Reply from ResumeHelp
Hi Antoinette,
We are genuinely sorry for any inconvenience this could have caused. We want to take the opportunity to explain the reason for the purchase/cost option. We offer a 14-day trial subscription for a small fee that will provide you access to all of our features and benefits. This 14-day trial automatically renews to our monthly subscription service, which charges your account every four weeks until you decide that it has met your needs and cancel your subscription. We also have a free download option that will allow you to download the essence of your document in plaint txt format.
We hope that this explanation clarifies any doubts or concerns you may have had, and we remain committed to providing you with the best possible service.
Sincerely,
Resume Help.
RESUME SUPPORT WAS VERY HELPFUL AND…
RESUME SUPPORT WAS VERY HELPFUL AND PROFFESTIONAL.MY RESUME WAS VERY WELL MADE.I SINCERELY APPRECIATE THE QUALITY AND ASSISTANCE PROVIDED.
1 October 2025
Unprompted review
Reply from ResumeHelp
Hi John,
Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better.
Not easy to print or…
I really liked the site to build my résumé, but was very upset and disappointed about transferring it to be printed!!!
26 May 2026
Unprompted review
Reply from ResumeHelp
Hi Tonya,
We are genuinely sorry for the inconvenience to print your resume.
Our service provides multiple purchase options for our customer's convenience. We offer a Free Download of your resume in Plain TXT format that does not include any of our copyrighted templates. We also provide a 14-day trial subscription for a small fee to give you access to all of our features and benefits—the same auto-renewed to our monthly subscription at the 15th date. Our subscription does not have contracts, meaning you can cancel your account anytime.
We hope this information helps! "
The assistance I was given in writing a…how to navigate every step of the way.
The assistance I was given in writing a cover letter and resume were priceless. It helped me to acquire the employment i wanted. I'll definitely refer company to everyone i know.
1 April 2026
Unprompted review
Reply from ResumeHelp
Hi Randy!
We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.
Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!
ResumeHelp.
Great experience got my resume done…
Great experience got my resume done quickly and got a job
1 May 2026
Unprompted review
Reply from ResumeHelp
Hi Jeff!
We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.
Almost perfect...,
Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help provided. I called right back and got Claudia who was great. She found the account instantly and processed my requests. I hope she is on the training team. Her customer service skills are excellent. Thanks again.
8 May 2026
Reply from ResumeHelp
"Thank you for leaving us such a wonderful review! We are thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the assistance you needed.
Your feedback means a lot to us, and we are committed to delivering the same level of exceptional service to all of our customers. We appreciate your support and look forward to seeing you again soon."
Reply from ResumeHelp
"Hi,
Thank you for your feedback. At ResumeHelp, we are committed to providing exceptional customer service, and we are delighted to hear that we were able to meet your expectations.
Best regards,
Resume Help"
Great resource
Great resource. Big help for cover letters and resume building Would highly recommend. Great product and great service.
15 May 2026
Unprompted review
Reply from ResumeHelp
Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!
Don’t be fooled
The resume itself looks nice. But don’t be fooled. When you pay $2 up front they include a hidden monthly subscription. If you don’t cancel it you will be charged $23 dollars. If they can’t be upfront about this then they can’t be trusted. Find another website to do business with.
9 May 2026
Unprompted review
Reply from ResumeHelp
Hi Lisa,
We are genuinely sorry for the inconvenience. Our service provides multiple purchase options for our customer's convenience. We offer a Free Download of your resume in Plain TXT format that does not include any of our copyrighted templates. We also provide a 14-day trial subscription for a small fee to give you access to all of our features and benefits—the same auto-renewed to our monthly subscription at the 15th date. Our subscription does not have contracts, meaning you can cancel your account anytime.
We hope this information helps!
It was easy and quick.
5 May 2026
Unprompted review
Reply from ResumeHelp
Hi! Thank you for your fantastic comment. From what we see, the experience was a positive one. Would you reconsider the 1-Star review shared with Resume Help. It will help us tremendously. Thanks!!
SCAMMERS
I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking.
Johnson & Johnson never was interested. They were not J &"J recruiters.
26 February 2026
Unprompted review
Reply from ResumeHelp
We’re happy to hear you enjoyed our service. Thank you for the wonderful feedback!
Great online help
Great online help, easy to navigate & update my resume. Also, Mary of 800# Customer Service was very helpful and professional.
Dwayne S.
5 May 2026
Reply from ResumeHelp
We’re happy to hear you enjoyed our service. Thank you for the wonderful feedback!
Too expensive
Makes creating a resume super easy and professional looking. However it's waayyyyy to expensive in my opinion.
5 May 2026
Unprompted review
Reply from ResumeHelp
Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Representative was clear and…
Representative was clear and professional on presenting the services offered.
5 May 2026
Reply from ResumeHelp
We’re thrilled to hear you’re satisfied. Your support means a lot to us!
Do not recommend
Was made completely unaware of a subscription made and had $35 taken out of my account because of it. When I reached out to them because of this through their customer service, I was ignored. Resume was also made completely by A.I and wasn't great quality.
22 April 2026
Unprompted review
Reply from ResumeHelp
"Hi, we are genuinely sorry to see your rating towards us. We always want our customers to have the best possible experience with our services. We would love to see if we can find a way to make that possible please be on the lookout for a private message from Trustpilot gather a bit more information.
Thank you!"
As soon as I upgraded my resume via…
As soon as I upgraded my resume via ResumeHelp I went from a dry spell of getting zero calls and interviews to a 20 per cent response rate. I did get a job offer which I recently turned down. I love working for myself, so I haven't given up on that count yet. But I will use this resume if I decide I want a vanilla career again.
8 April 2026
Unprompted review
Reply from ResumeHelp
"We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.
Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support, and we look forward to serving you again soon."
The layout design selection is fairly…
The layout design selection is fairly appropriate and offers a professional feel to each one, and the editing function is easy and smooth, enhancing the overall experience of the site. That is why I recommend this CV builder for everyone.
9 April 2026
Unprompted review
Reply from ResumeHelp
Thank you for the Review, Customer. We are happy that you were able to enjoy our service
The conversation with the…
The conversation with the representative and her knowledge and understanding.
21 April 2026
Reply from ResumeHelp
"Thank you for your review. We are delighted that we could be of assistance!
"
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