I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... See more
Company replied
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Don’t ever use their £1 samples because they use your details and charge you a £17.90 subscription every month without your permission and then pretend they can’t find your details and ask for the sam... See more
Company replied
Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... See more
Company replied
The CV templates were very good and it was very easy to use CV Help to create presentable CV's. The service could be improved if four more templates were available for service users to use when they... See more
Company replied
Company details
Written by the company
Get all the help you need to create a professional CV in minutes.
Contact info
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 0808.234.7341
- customerservice@cvhelp.co.uk
- cvhelp.co.uk
3.7
Average
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Am a furniture maker and I deals with…
Am a furniture maker and I deals with the foaming aspects.
And I have been in the work for 4 years experience....
19 December 2025
Unprompted review
Reply from CVHelp
Hi,
We are sorry to hear that you had a negative experience with our services. We take all feedback seriously and are committed to providing excellent customer service. Please reach out to us directly at customerservice@cvhelp.co.uk with your account information so that we can address your concerns and work to improve your experience.
Thank you for bringing this to our attention.
Best,
(Portal)
completely impossible to cancel…
completely impossible to cancel subscription - there's no way to do it on the account dashboard. Have tried multiple times - really disappointing and frustrating
19 October 2025
Unprompted review
Reply from CVHelp
Hi Khalid!
We are sorry to hear that you had a negative experience with our services. We take all feedback seriously and are committed to providing excellent customer service. Please reach out to us directly at customerservice@cvhelp.co.uk with your account information so that we can address your concerns and work to improve your experience.
Thank you for bringing this to our attention.
Best,
(Portal)"
Cv update potential employers
To help tidy up my CV and put it in order
4 September 2025
Unprompted review
Reply from CVHelp
Thank you for taking the time to leave us such a glowing review! Your kind words mean a lot to us, and we are grateful for your support.
As well thank you for your feedback. We greatly appreciate it and will ensure that it is forwarded for consideration. At CVHelp, we are committed to delivering the best possible experience to our customers, and your input helps us make the necessary improvements.
Thank you again for choosing our business.
CVHelp
With a variety of CV templates…
With a variety of CV templates available, allows me to make a preferred choice, and I like it for its flexibility.
5 August 2025
Unprompted review
Reply from CVHelp
"We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.
Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support, and we look forward to serving you again soon."
I would like to recommend this company…
I would like to recommend this company as decent and honest. Due to my mistake, some amount was written off from my card and the subscription was extended for a month. I wrote to the support of this company. They promised to find out everything and return my money. Literally the next day the money was returned to my account.
Elshan Khalilov
23 July 2025
Unprompted review
Reply from CVHelp
"We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.
Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!
CVHelp.
Reoccurring Charges, No communication. Overall shocking service.
I am yet to receive a response from this company. I tried communicating by email, call and chat feed but still no response. I made a one off payment to download my CV but this has now signed me up to a subscription I am unable to terminate. I have even contacted the bank to remove the recurring payment but yet again I’m still paying for this awful service. I look forward to receiving some form of communication.
5 February 2025
Unprompted review
If I could give no stars I would
If I could give no stars I would. Please explain to me why I would want to pay £17.90 a month for a one off cv!!!!!! Do not get fooled into using this company, unless you want to be exploited and have more money than sense. Regrettably I fall into the later! I am now minus £107
21 June 2025
Unprompted review
Reply from CVHelp
Hi Debbie,
We sincerely apologize for any inconvenience this may have caused you. We would like to take this opportunity to clarify why we offer a purchase/cost option. We provide a 14-day trial subscription for a small fee, which grants you access to all of our features and benefits. This trial subscription automatically renews to our monthly subscription service, which charges your account every four weeks, unless you decide to cancel your subscription once it has fulfilled your needs.
Additionally, we also offer a free download option, which enables you to download the essence of your document in plain text format.
We hope that this explanation clarifies any doubts or concerns you may have had, and we remain committed to providing you with the best possible service.
Sincerely,
CvHelp
Unable to cancel subscription
I'm having the same issues as others, I didn't know it was going to charge £17.90 after the £1.90 fee, no email to say anything of the sort after I paid the £1.90, only email i got was with my CV attached, very dodgy and when I email them to cancel via my account the say they cannot find my account details. I have therfore contacted my bank to block the payments. it says you can cancel through 'my account' which is untrue, there is no option to cancel only to upgrade. They're obviolusly making it very hard to cancel your subscription so they can charge for more monthly payments, do not use!
10 June 2025
Unprompted review
Reply from CVHelp
"Hi, we are genuinely sorry to see your rating towards us. We always want our customers to have the best possible experience with our services. We would love to see if we can find a way to make that possible please be on the lookout for a private message from Trustpilot gather a bit more information.
Thank you!"
in the text under it says that it is a…
in the text under it says that it is a free cv template. This is where i think "oh i can finally download a free cv for my future jobs." However, i make my cv, then i am bombarded by a thing saying choose plan with a price. if you're going to say free cv then actually make it free not behind a plan that you have to pay in order to get a job.
9 June 2025
Unprompted review
Reply from CVHelp
"Hi Charley,
We are genuinely sorry for the inconvenience. Our service provides multiple purchase options for our customer's convenience. We offer a Free Download of your resume in Plain TXT format that does not include any of our copyrighted templates. We also provide a 14-day trial subscription for a small fee to give you access to all of our features and benefits—the same auto-renewed to our monthly subscription at the 15th date. Our subscription does not have contracts, meaning you can cancel your account anytime.
We hope this information helps!"
I asked for help with a cv a few years…
I asked for help with a cv a few years ago and every month I get debited an amount and I wish it to stop, can’t cancel it on my online banking as it’s classed as a debit card transaction, but they are still getting money out of me even though I have had several new debit cards over a period of time
22 April 2025
Unprompted review
Reply from CVHelp
Hi Susan,
We are sorry to hear that you have had a negative experience with our
services. We take all feedback seriously and are committed to providing
excellent customer service.
Please reach out to us directly at customerservice@cvhelp.co.uk
with your account information so that we can address your concerns and work to
improve your experience.
Thank you for bringing this to our attention.
Best,
cvhelp
Terrible customer service
I have asked for my subscription to be refunded and terminated, but all I have received is request after request from the customer service team without any refund. Frankly this is appalling.
14 April 2025
Unprompted review
Reply from CVHelp
Hi Santina,
We are sorry to hear that you have had a negative experience with our
services. We take all feedback seriously and are committed to providing
excellent customer service.
Please reach out to us directly at customerservice@cvhelp.co.uk
with your account information so that we can address your concerns and work to
improve your experience.
Thank you for bringing this to our attention.
Best,
cvhelp
Don’t ever use their £1 samples because…
Don’t ever use their £1 samples because they use your details and charge you a £17.90 subscription every month without your permission and then pretend they can’t find your details and ask for the same details repeatedly including most of your credit card number and any other email addresses you have even if not associated. So lucky I have credit card protection so be super careful. The payments weren’t even a full month apart so clearly a dodgy company
2 March 2025
Unprompted review
Reply from CVHelp
Hello,
We’re sorry to hear about your experience. Our £1 trial includes full access to the service and transitions into a monthly subscription unless canceled, as clearly outlined during the sign-up process and in the confirmation email. We take data protection seriously and only request limited information to securely verify account ownership — never full card details.
We’ve sent a request for more information via Trustpilot so we can locate your account and assist you directly. Once we receive your response, we’ll be happy to review everything and help resolve the situation.
AVOID - con
I haven’t signed up for anything but paid postage for ‘free’ baby samples - they’ve now just debited me £42 - this is a con - avoid - I am on a very low budget - didn’t need this !
30 January 2025
Unprompted review
Reply from CVHelp
Hello,
We're sorry to hear about your experience. It sounds like a subscription may have been activated. We’d like to take a closer look and help resolve this. Please respond to our request for more information via Trustpilot so we can locate your account and assist you directly.
We truly appreciate your input!
Reply from CVHelp
Hello,
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent service, and we're happy that Johny was able to assist you.
Your base formats are excellent and…
Your base formats are excellent and easy to use .
Expecting to come up with more professional cvs
Best wishes
5/5
24 November 2024
Reply from CVHelp
Hello,
Thank you for your kind words! We're thrilled to hear that you find our base formats helpful and easy to use. We're always striving to provide our users with the best possible experience, and your feedback is invaluable to us.
Very Easy to use
30 November 2024
Reply from CVHelp
Hello,
Thank you for your kind words. We're glad you found our product easy to use.
CVHelp is a World Class Platform
CVHelp is a World Class Platform. Absolutely loved the features.
23 November 2024
Reply from CVHelp
Hello,
Thank you for your kind words and positive review. We're thrilled to hear you're enjoying the features and finding CVHelp a valuable resource.
The system is easy to use but there are…
The system is easy to use but there are many bugs on it.
27 November 2024
Reply from CVHelp
Hello,
Thank you for your feedback! We’re glad to hear that you found the system easy to use, but we’re sorry to learn that you’ve experienced bugs. We are continuously working to improve the platform and address any issues that arise.
If you could provide more details about the bugs you’ve encountered, we’d be happy to assist you in resolving them. Please feel free to contact us directly at customerservice@cvhelp.co.uk, and our team will be ready to help.
We truly appreciate your input!
Reply from CVHelp
Hello,
Thank you for your feedback. Our CV builder is free to use during the creation process, and we also offer a plain text download at no cost. Access to formatted templates and additional features is part of a paid subscription, and we do our best to share this information clearly throughout the process.
We truly appreciate your comments and are always looking for ways to improve. If you need help with your CV or have any questions, feel free to reach out to us at customerservice@cvhelp.co.uk.
Reply from CVHelp
Hello,
We're delighted to hear you find it useful. Thank you for your kind words and positive feedback.
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