I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ease of access to support is amazing and the speed of help to resolve all our issues was incredible. Really know that no matter what is happening there is someone moments away to walk us through... See more
SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more
Restream customer support is, no exaggeration, the best tech support I've ever received from any company, and I've worked in the IT industry for 40 years. All the support staff I've dealt with have be... See more
Company replied
Company details
Written by the company
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Contact info
515 Congress Ave, Suite 1050, 78701, Austin, United States
- support@restream.io
- restream.io
4.6
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product works great
The product works great, and their human customer service is very responsive.
12 April 2026
Unprompted review
great customer service understand what…
great customer service understand what i needed
10 April 2026
Unprompted review
Agents are very responsive
Agents are very responsive and very helpful. Awesome tool for podcasting.
8 April 2026
Unprompted review
Reply from Restream
This is so great to hear — responsive AND helpful is exactly what we're going for! 🎙️ Happy to be part of your podcasting journey. We're here anytime you need us!
~ Anya, Product Marketing
The understood my mistake and…
The understood my mistake and frustration, always answers my questions considering my lake of expertise. And give me a real solution at last.
6 April 2026
Unprompted review
Reply from Restream
That's what good support looks like. Really glad we could turn the frustration into a real fix! We've got your back. 🙌
~ Anya, Product Marketing
We rely on Restream
In brief, resetting your 2FA is painful... Stephen w/Restream handled the security confirmation professionally and swiftly. We rely on Restream and their AMAZING team!
31 March 2026
Unprompted review
Reply from Restream
2FA resets are no fun, but I'm passing this along to Stephen. Security stuff has to be handled carefully, and it sounds like he nailed it. Thank you for trusting us!
~ Anya, Product Marketing
Jazz's Service
Jazz's super-friendly, fast and efficient support really helped me.
30 March 2026
Unprompted review
Reply from Restream
Jazz is setting the bar! 🙌 So glad the experience was smooth. We'll make sure she knows you took the time to share this.
~ Anya, Product Marketing
Excellent customer service
21 March 2026
Unprompted review
Reply from Restream
Thank you for taking the time to share this. We'll keep it up!
~ Anya, Product Marketing
Stephen is the greatest!
I encountered an issue with the channels not syncing correctly, so contacted support. The super nice, kind, respectful, professional, and patient support team member I spoke to, Stephen, handled things amazingly! Stayed on chat with me for hours diagnosing the problem and providing possible solutions then we eventually found the problem by them trying it on a new account. It was very quickly passed onto the engineering team and very quickly after that followed up on with Stephen to make sure everything was good. People like Stephen and the engineering team are the reason I plan to use Restream indefinitely!
18 March 2026
Unprompted review
Reply from Restream
Stephen went all in on this one. This is such a detailed and kind review, we're sharing it with the whole team. Thank you for sticking with us through the troubleshooting!
~ Anya, Product Marketing
I had a problem getting into my account…
I had a problem getting into my account and Den helped us so much by getting us back into our account. The people here will try every solution to your problem til it is solved.
14 March 2026
Unprompted review
Reply from Restream
Getting locked out is stressful, so really glad Den got you back in! That persistence to try every solution until it works is exactly the attitude we want from our team. Passing this along to Den now. 🙌
~ Anya, Product Marketing
Had a problem with a subscription where…
Had a problem with a subscription where I had made a mistake with the details. All resolved in minutes with very efficient and pleasant service and interaction. Professional and polite.
10 March 2026
Unprompted review
Reply from Restream
So glad we could sort that out quickly for you! Mistakes happen to the best of us — what matters is getting it fixed fast. Thanks for the kind words, and don't hesitate to reach out if you ever need anything! 🙌
~ Anya, Product Marketing
Restream is awesome sauce!
restream is actually a good service even for the free users, customer support is excellent, i love their service~
4 March 2026
Unprompted review
Reply from Restream
Stoked to hear you're loving the service — free users are just as important to us, so it's awesome to know that comes through. Our support team will be thrilled to hear this. Thanks for the love! 🖤
~ Anya, Product Marketing
I am a DJ that is not so tech sound
I am a DJ that is not so tech sound. However, with RESTREAM, I know I can feel confident in my streams, that they are operating as I wish because when I need support the support is available 24/7. The RESTREAM team are not only available but they take a position of excellence with their prompt responses, and follow through. In some cases these days, to be a DJ one must also be an "IT" person.... which I am not. But like I said, I am taken care of anytime I need it. Keeps my DJing Dreams Alive!! And my streams the way I want them to be.
3 March 2026
Unprompted review
Reply from Restream
Keep those DJing dreams alive! 🎶 You focus on the music, we've got the tech side covered. Knowing our 24/7 support gives you that peace of mind means everything to us. Your streams are in good hands, always!
~ Anya, Product Marketing
They are great especially Niel guy…
They are great especially Niel guy working with chat support helpt a lot I fully reccomendf their service!
1 March 2026
Unprompted review
Reply from Restream
We'll make sure Niel sees this — he's going to love it! 😄 So happy the chat support hit the mark. Thanks for the recommendation, it truly means a lot to us!
~ Anya, Product Marketing
They have a great support team.
26 February 2026
Unprompted review
Reply from Restream
That means the world to us — the support team works so hard and this kind of feedback makes it all worthwhile! ❤️ Thanks for taking the time to share!
~ Anya, Product Marketing
Reply from Restream
Ha, we love the enthusiasm! 😄 So happy you had a great experience with us. Thanks for taking a moment to share — it means a lot!
~ Anya, Product Marketing
The guys a Restream help me navigate…
The guys a Restream help me navigate the issues i was having. They were fast and very responsive! Thanks
24 February 2026
Unprompted review
Reply from Restream
Navigation issues are no fun, so glad the team could jump in and get things sorted quickly for you! Fast and responsive is exactly what we aim for. Thanks for the kind words! 🙌
~ Anya, Product Marketing
very good agent very helpful i…
very good agent very helpful i appreciat it
24 February 2026
Unprompted review
Reply from Restream
So happy to hear the agent was helpful — that's what we're here for! We really appreciate you taking the time to share. 😊
~ Anya, Product Marketing
`excellent and professional customer…
`excellent and professional customer service from the team. Niel was very helpful thanks team
22 February 2026
Unprompted review
Reply from Restream
Excellent and professional is the goal — so glad the team delivered! We'll pass along the love to Niel, he deserves it. Thanks for the shoutout! 🌟
~ Anya, Product Marketing
This company cares about the people.
16 February 2026
Unprompted review
Reply from Restream
This is such simple and powerful feedback. Thank you for that!
We are honored to support your streams and are here for you anytime you need us!
~ Anya Product Marketing
Human Support from a Tech company? a Happy Surprise
I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are serious about their company. BIG credibility boost. (btw they were helping set up a DIFFERENT company's service)
7 February 2026
Unprompted review
Reply from Restream
Wow, this made our day! 🙌
Everyone deserves real human support — whether you're just getting started or have thousands of followers.
Can't wait to see where your streaming journey goes! 🚀
~ Anya, Product Marketing
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