Restaurant Kits Reviews 375

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Wrong kit sent (GOT meat edition) got the Veggie one instead, emailed customer services 3 times over the past 3 days and no response. The meal that we got only has one main with it regardless as to if... See more

Rated 4 out of 5 stars

Pit Cue was one of our favourite restaurants and so pleased they are available on restaurant kits!! The sliders were amazing- so so delicious!!!! My one wish is that restaurantkits also did some gene... See more

Company replied

Rated 4 out of 5 stars

Ordered two meals from Restaurant kits - one (Dab Dab Wings) was delightful, tasty, fresh and really easy to make. The portion size was perfect, and everything just tasted wonderfully. The other kit... See more

Company replied

Rated 2 out of 5 stars

We paid full price for our first meal kit the Baozilnn Dumpling and Boao Kit. All 4 of the dumplings were cracked and broken on arrival which was not ideal. Wasn't anything amazing, had better from s... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

The restaurant recipe box: iconic dishes re-created by you at home


Contact info

2.7

Poor

TrustScore 2.5 out of 5

375 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Lobster Roll

Adam Handling lobster roll was very good, but the video instruction differed from the instructions delivered in the kit. I hadn't appreciated how easy the lobster was to overcook (having arrived pre-cooked already, just needing heating). I feel the instructions could have been clearer in a few places.

28 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks Jonathan! Glad you enjoyed the lobster roll.

Team RK

Rated 5 out of 5 stars

Simply lovely

Best one yet, lovely noodles, lovely chicken, lovely sauce, lovely pork

27 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks Alun! Lovely review and we hope every kit provides this experience.

Team RK

Rated 5 out of 5 stars

Delicious food and easy to cook

Delicious food and easy to cook. A great holiday treat!
Delivery was on time and worked well.

27 August 2021
Unprompted review
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Reply from Restaurant Kits

Thank you for your kind feedback Amy!

Team RK

Rated 5 out of 5 stars

Had the Mexican Feast from Andy Low &…

Had the Mexican Feast from Andy Low & Slow last night, loved the ease of preparation and the sense of involvedness you feel in plating up one of your restaurant favourites! Affordable pricing, beautiful meal, great experience.

27 August 2021
Unprompted review
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Reply from Restaurant Kits

Happy to hear the Mexican Feast was a hit!

Team RK

Rated 2 out of 5 stars

One we had was not worth it

We paid full price for our first meal kit the Baozilnn Dumpling and Boao Kit. All 4 of the dumplings were cracked and broken on arrival which was not ideal. Wasn't anything amazing, had better from supermarket. Buns were good though. Wouldn't buy again

26 August 2021
Unprompted review
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Reply from Restaurant Kits

Hi Helen,

Thank you for taking the time to leave a review, albeit we are so saddened to read this. Please can you email our customer support team on help@restaurantkits.com with reference to this review and your order details so we can not only look into this for you but also rectify this poor experience you had.

We look forward to hearing from you.

Best,

Team RK

Rated 5 out of 5 stars

Mac & Wild did us proud will the Big…

Mac & Wild did us proud will the Big Mac & Wild kit, fantastic prime Scottish beef patties, complemented perfectly by the rest of the kit, topped off by the Big Mac and Wild Special Sauce and washed down well with the Genius Lager. Appreciate the instructions to make the perfect burger stack. Absolutely delicious, offers great value and would highly recommend !

24 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks for this amazing review Mark!

Team RK

Rated 5 out of 5 stars

One of the winners of saving 2020/202!

Since 2020 we've tried a lot of meal kit delivery services. We've had 4 from Restaurant Kits and another on the way and all have been good. Even better I've learnt to cook steak!

24 August 2021
Unprompted review
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Reply from Restaurant Kits

Happy to hear our kits have transformed you into a chef! Thanks Dan.

Team RK

Rated 5 out of 5 stars

Tasty restaurant food at food

Every kit I’ve had has been super epic! Would highly recommend! Quick & easy restaurant quality food at home.. what more could you want?

20 August 2021
Unprompted review
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Reply from Restaurant Kits

Delighted to hear that Sarah! Thanks for your amazing review.

Team RK

Rated 5 out of 5 stars

Vegan-tastic!!!!!

Absolutely amazing! We are usually committed carnivores, but had a couple of vegan guests coming so ordered the Hyderabadi Baby Aubergine curry kit and it was totally awesome - I have never enjoyed a vegan meal so much! Dead easy to make and our guests were hugely impressed - until I confessed it was a kit! Loved it all - thank you!!!!!

19 August 2021
Unprompted review
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Reply from Restaurant Kits

Thank you Gary! Glad you enjoyed our vegan aubergine curry.

Team RK

Rated 5 out of 5 stars

Birthday surprise

I got this kit to celebrate my husband's birthday. Having a 1yr old makes it harder to go out for a meal, especially in the evening and this really was like having the restaurant come to us. The food was fantastic, quick to prepare and with easy instructions. I cannot rate it highly enough!

17 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks for your kind words Bethany! We appreciate your feedback.

Team RK

Rated 5 out of 5 stars

Every kit I’ve tried is amazing…

Bought various kits now and every single one of them has been amazing. Cant wait to order again, brilliant service 💪👍

16 August 2021
Unprompted review
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Reply from Restaurant Kits

Thank you for taking the time to give such amazing feedback! We strive to give our customers everything required to recreate iconic restaurant dishes at home!

Team RK

Rated 5 out of 5 stars

Great customer service

We had a few teething issues with our meals this time, but customer service couldn't do enough to help us. So thank you guys and look forward to using you again.

16 August 2021
Unprompted review
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Reply from Restaurant Kits

We appreciate your feedback Debbie! We always aim to resolve customer issues as soon as possible

Team RK

Rated 5 out of 5 stars

Lovely midweek treat

Lovely midweek treat. Mexican feast devoured by the kids but they left the grownups some leftovers !

16 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks for the review Ailsa. Glad the kids approved!

Team RK

Rated 5 out of 5 stars

Fantastic Mexican feast

Fantastic Mexican feast, really easy to prepare with some delicious ingredients. Great way to try restaurant quality food

16 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks for the great feedback!

Team RK

Rated 5 out of 5 stars

Brilliant delivery

Brilliant delivery, absolutely no hassle. The packaging meant food arrived in a good condition and avocado beautifully ripe. The baby tomato was a bit crushed but hey, we have a glut of cherry tomatoes.. Our guest loved the meal and it has made us want to visit the restaurant...Fab all round xxx

15 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks for your fab review Emma! Great to hear that your guest enjoyed the meal.

Team RK

Rated 5 out of 5 stars

The best for customer service

When I bought this kit for my brother, I ordered it for the wrong day. Customer service was lightening fast in rectifying my error and my brother loved his dumplings. Can't recommend enough!

15 August 2021
Unprompted review
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Reply from Restaurant Kits

Thank you Fae! We always aim to resolve customer issues swifty.

Team RK

Rated 5 out of 5 stars

Best restaurant kit yet

Best restaurant kit yet - only criticism is that we needed a corn on the cob each, not one between two!

15 August 2021
Unprompted review
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Reply from Restaurant Kits

We appreciate your review Francesca! Will let the production team know.

Team RK

Rated 4 out of 5 stars

Great but probably a one off

Arrived well packaged
Easy to follow instructions
Great quality
Whilst we both enjoyed the meal experience we thought it a one off
Not likely to repeat but that is no reflection on the kit!

13 August 2021
Unprompted review
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Reply from Restaurant Kits

Thanks Sue, we really appreciate your feedback!

Team RK

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