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See what reviewers are saying

Rated 1 out of 5 stars

This is a scam operation. They charge over the top for everything £50 for rubbish wifi when we could have got a deal half that price direct with free months. Add charges for anything and everything.... See more

Rated 1 out of 5 stars

Terrible. Paying double the quoted price. Didn’t have Wi-Fi for 3 months as they never made an account with virgin media despite constant attempts to get in contact. Impossible customer service can’t... See more

Company replied

Rated 5 out of 5 stars

We spoke to Zara over the phone today about some questions we had regarding our bills and wifi set up plan. She thoroughly explained everything for us and proceeded to raise concerns with partner comp... See more

Rated 5 out of 5 stars

Honestly have no complaints about Resooma. My housemates and I have been with them for a few months and their team has never let us down. They're always clear in communication and willing to help and... See more

Company replied

Company details

  1. Housing Utility Company
  2. Electric Utility Company
  3. Green Energy Supplier
  4. Online Marketplace
  5. Search Engine Company
  6. Student Dormitory

About Resooma

Written by the company

Making rent and bill management effortless

Get a free bills quote Room allocator Help center

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About Resooma

If you're a student or young professional in the UK, you know how difficult it can be to find the right rental home. Not only do you have to worry about finding a property that meets your needs and budget, but you also have to deal with the stress and hassle of managing bills and payments. That's where Resooma comes in as your bills splitting buddy

We specialize in helping students and young professionals find the perfect rental home, and we also offer a comprehensive bills splitting service to make it easier for you to manage your finances. With Resooma, you can merge all of your household bills into one account, which is then automatically split between your chosen housemates. This means no more chasing your housemates for payments or trying to keep track of multiple bills

But Resooma isn't just about making it easier to pay your bills. We also understand that the process of finding and maintaining a rental home can be overwhelming, especially when you're juggling school, work, and other responsibilities. That's why we've made it our mission to simplify the process and reduce stress and anxiety. With Resooma, you can trust the experts to handle the details and make your rental journey a breeze

So why waste time and energy scouring the internet for your next home? Trust the team at Resooma to help you find the perfect property and manage your bills with ease. With our wide range of high-quality properties to choose from and our comprehensive bills splitting service, we're the ultimate solution for students and young professionals in the UK


Contact info

2.5

Poor

TrustScore 2.5 out of 5

273 reviews

5-star
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Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a good service

They have an easy to understand UI and dashboard, and the transition of providers was issue-free.

24 July 2024
Rated 5 out of 5 stars

The team are always suuuuper helpful

The team are always suuuuper helpful, and all my queries have been resolved within minutes each time i've had to reach out. in terms of the package, everything was set up in good time and the wifi arrived perfectly on time too.

28 August 2024
Rated 1 out of 5 stars

My daughter and her housemate arranged…

My daughter and her housemate arranged utilities through yourselves 05/09/2022-12/09/2023 with Octopus as the supplier. Over the last 11 months she has had various emails from Octopus threatening legal action for non payments of bills, current £1100. She has shown me her bank statements and I can see you have taken a monthly direct debit of £87. When she had her first letter, she contacted Octopus, who advised her to contact yourselves, which she did. On calling you, you advised her to contact Octopus. Today she had another email from Octopus, threatening court action for unpaid bills. I would like to discuss this further, as it is causing her distress.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Kind, helpful and efficient.

I had a great experience setting up the bills for my student flat with Reesooma. I was put into contact with Stefan over WhatsApp after getting my free quote and they were super helpful at talking me through the process of signing up and answering all of my questions very quickly. After I had signed up with my flatmates I got put into contact with Elle and we had a 10 minute phone call where all of my final questions were answered and she sent me over all of the information I needed to put my mind at ease. I had never had to organise bills and utilities for a property before but the people at Reesooma made sure it wasn’t stressful and guided me through. Would definitely recommend.

15 August 2024
Rated 5 out of 5 stars

Excellent Customer Service

We've been using Resooma for the past year and we've decided to renew it for another year! Being in a shared household can always get a bit complicated to split the bills, but with Resooma everything is so easy and each tenant gets their own Direct Debit. No more fights!! The customer service is excellent and they were able to answer all our questions, shoutout to the amazing Elle that helped us on the phone!

14 August 2024
Rated 5 out of 5 stars

Resooma is good

Great customer service and quick response times

13 August 2024
Unprompted review
Resooma logo

Reply from Resooma

Hey Chris!

Thanks for taking the time to review Resooma! Were thrilled you're with us and will continue to provide great customer service as fast as possible for you ⚡️

Kindest regards,
Elle

Rated 5 out of 5 stars

Very good customer service and quick…

Very good customer service and quick replies!

12 August 2024
Resooma logo

Reply from Resooma

Hey Elizabeth!

Thanks for taking the time to review Resooma! Were pleased you're happy with the customer support we offer, its our main priority 🥰

Best,
Elle

Rated 5 out of 5 stars

Great company

Great company, friendly staff, always helpful.
Would recommend :).

8 August 2024
Unprompted review
Resooma logo

Reply from Resooma

Hey there!

Thanks for taking the time to review Resooma! Im so pleased you're happy with our staff, I think they're great 😊 I hope we make it a hassle-free bills journey for you!

Best wishes,
Elle

Rated 5 out of 5 stars

Polite friendly staff who are very…

Polite friendly staff who are very knowledgeable

25 July 2024
Resooma logo

Reply from Resooma

Hey Charlotte,

Thank you for the kind words here and your review for Resooma! We try our very best and were thrilled you're happy 😊

Best,
Elle

Rated 4 out of 5 stars

Good platform for splitting and managing bills

My flatmates and I have been using Resooma for two years now. Everyone gets an individual direct debit and, although I have had a few issues with logging in to the platform, customer service is always super quick and helpful. Thank you Elle for helping me out recently!

17 July 2024
Unprompted review
Resooma logo

Reply from Resooma

Hey Louise!

Thanks for taking the time to review here!
Im so pleased you've been happy with the service provided by myself and my colleagues 🥰 Please dont hesitate to reach out anytime if you need any further support.

Best,
Elle

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