Aside from not knowing about the bar situation everything was wonderful:) stayed here for about 6 days and the front desk lady Brandi was my absolute favorite part of the entire experience. She was th... See more
Company replied
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We went for Kavacon weekend and the rooms were big and a/c was amazing!! We had no issues and we enjoyed the cafe/market options too!!
Company replied
I have staid here numerous time for fishing & razor clamming. Just book direct with you rather than you paying a commission to booking.com or the like.
Company replied
We have been staying at this beautiful resort for the past 6 years and love it. However, during our recent 7-night stay, we had one very disappointing experience. After driving around the island all d... See more
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Company details
Written by the company
ReservationDesk.com is a leader in hospitality and travel, recognized by top brands across the industry. We make booking travel simple, offering a wide range of hotel options at competitive rates through trusted partnerships with multiple providers. As an online travel agency, our user-friendly platform gives travelers access to deals at over 200,000 hotels worldwide, delivering a secure reservation experience from search to confirmation. What sets us apart from other companies in the industry is our unwavering commitment to customer satisfaction. Our 24/7 support team is always available to answer questions, assist with bookings, and provide support at every step of the process. Whether you're planning a business trip, a family vacation, or a weekend escape, ReservationDesk.com is here to prioritize a personalized, reliable, and secure booking experience for every traveler.
Contact info
4700 W Daybreak Parkway, Suite 100N, 84009, South Jordan, United States
- 833-456-0685
- support@reservationdesk.com
- reservationdesk.com
3.7
Average
42K reviews
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Easy and fast to reserve
18 September 2026
Reply from ReservationDesk.com
Thank you for your feedback. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Hotel is not as described
Hotel is not as described, This place should not have the Travel Lodge name associated with it. there is no handicapp access to the rooms. We were unable to get a refund, even thought the desk clerk said we would.
13 September 2026
Reply from ReservationDesk.com
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, ReservationDesk.com is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at support@reservationdesk.com. We're here to help where we can and would love to hear more about your experience booking with us.
You have extra fees that if i had…
You have extra fees that if i had booked directly with the resort would NOT have been included!
18 September 2026
Reply from ReservationDesk.com
Thank you for your feedback. We understand how frustrating unexpected charges can be and apologize for any confusion. At the time of booking, we charge the room rate, taxes, and applicable fees. However, some hotels may apply additional fees (such as resort charges) that are collected directly when checking in or checking out. For details about these property-specific charges, we recommend reaching out to the hotel directly. If you need further assistance or have questions about your reservation, please contact our support team at support@reservationdesk.com. We're happy to help!
very user friendly
14 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Address on Conformation has wrong city
Address on Conformation has wrong city, state!
It was not easy to consider options.
There was no way to use my Hilton Honors points.
Fee is high for fully online, not flexible booking.
While I usually stay at Hamptons, this experience will cause me to consider other options
18 September 2026
Reply from ReservationDesk.com
Thank you for your review and feedback. We sincerely apologize if any information or photos provided did not meet your expectations. As an online travel agency, we rely on the hotels we partner with to supply accurate descriptions and images of each property. We appreciate you bringing this to our attention and will do our best to improve our service. If you need further assistance with your reservation or have additional concerns, please don't hesitate to contact our support team at support@reservationdesk.com. We're happy to help!
Super easy to navigate i am just…
Super easy to navigate i am just wondering if rewards points will be applied to my account
18 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience.
Fraud and Scam because the costs are elevated
The cost was significantly higher for the base room than direct with the hotel. It was MY MISTAKE to click on your site, I thought I was on the actual hotel site. When they showed me the $50 dollar difference I was livid, so I called your number, and after being put on hold, no one picked up for a half an hour. This is a ridiculous scam and I am embarrassed I fell for it.
10 September 2026
Reply from ReservationDesk.com
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at support@reservationdesk.com. We're here to help!
Quick & easy to book.
18 September 2026
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
It was great and easy.
17 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At ReservationDesk.com, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us!
Reply from ReservationDesk.com
Thanks for letting us know. We sincerely apologize for your experience with our customer service team — this is not the kind of interaction we want for our guests. If there's anything we can do to help make things right or assist with your reservation, please don't hesitate to reach out at support@reservationdesk.com. We're here to help!
Took me 2 minutes
Took me 2 minutes, perfect! And good to know you offer shuttle service to/from airport.
Great experience!
18 September 2026
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
Cancelled a reservation within a day…
Cancelled a reservation within a day because I needed a different hotel and it cost me over $100. I will never use them again!
31 August 2026
Unprompted review
Mostly good although while looking at…
Mostly good although while looking at the pictures of the selected room, they were blurred out and not able to see the amenities of the room clearly. I have stayed before and luckily I am familiar with the place
18 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.
Extra fees
When we started the call with the reservation, the agent gave us a price with all the fees as we asked. We then asked for early check-in or late check-out, which he said it would be given. After that, we said ok and gave payment numbers on credit card. After the payment was made, he said that we'll have to pay another fee at the hotel. This fee alone was 25% the price of the reservation. We got livid, and asked to cancel everything. The agent then said its a non-refundable purchase and the reservation was already processed, and we would lose the late checkout. We never got late check-out and the hotel said they couldnt do anything for us. Agents are trained like scammers, beware. I'll never use another service like that. I'll book directly with the hotel.
12 September 2026
Unprompted review
Reservation was easy and quick
Reservation was easy and quick. I am looking forward to my stay at your hotel.
18 September 2026
Reply from ReservationDesk.com
Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us!
You did not reveal the additional fee…
You did not reveal the additional fee in US dollars until after the transaction was complete. If you had I would not have used your service.
17 September 2026
Reply from ReservationDesk.com
Thank you for your review and feedback about the service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. Information about the service fee is found on the checkout page and in the cancellation policy. For every booking, we require guests to acknowledge these terms and conditions of the reservation before it can be completed. If you have additional questions about your reservation or need support, please reach out to us at support@reservationdesk.com. We're here to help!
Friendly and clean hotel
I love that you allow us to bring our fur babies with us and that you don't charge a extreme amount for them. And that you have rooms with the walk in shower. The only problem I had was that I couldn't go out the back door could come in that way just couldn't go out. Had to go out through the lobby at 4 am to take my dog out. The room was clean and everything was working..
16 September 2026
Reply from ReservationDesk.com
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services.
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
The client service no solve a booking…
The client service no solve a booking cancelation
17 September 2026
Reply from ReservationDesk.com
Thank you for bringing this to our attention. We are very sorry for the inconvenience or frustration this caused you. I will immediately share your feedback with our support team so we can look into this further. If you have questions or need assistance with your reservation, please don't hesitate to contact us at support@reservationdesk.com. We're here to help!
Reply from ReservationDesk.com
Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future.
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