First time ordering live food online and I’m so pleased I found this company, quality of bugs is super, sadly one item hasn’t been available last three orders but majority have arrived in good conditi... See more
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Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Written by the company
Guaranteed to arrive alive!

United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Great web site. The support team are great. I needed help with my account and the support team were able to sort it out in no time at all. Thank you.
Quick delivery of my subscription. 😀😀😀💯

Reply from Reptiles By Post
Worms didn’t arrive which was down to delivery issues with Royal Mail , contacted the company and a full refund was given within minutes

Reply from Reptiles By Post
Excellent quality speedy delivery everything you want from a business. Thank you.

Reply from Reptiles By Post
securely packed, fresh amount of insects. Quick delivery. Highly recommend.

Reply from Reptiles By Post
Great easy navigation on the website, managed to find what I needed at competitive prices, very quick delivery too!

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Reply from Reptiles By Post
I find it easy to order online - to get a delivery every 2 weeks by subscription. Also the customer support are very helpful. I would recommend this web site definitely.

Reply from Reptiles By Post
Due to a life changing situation, I'm no longer able to make a trip to my local pet shop and I desperately needed to provide food for my lizard. I m extremely pleased with the service you provide.

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Reply from Reptiles By Post
Great service - the item arrived really quickly. It was an emergency as I had just discovered UV lights gradually lose their UV emitting powers over time.

Reply from Reptiles By Post
Delivery was quick and the packaging was excellent. My order arrived safely and in good order. Easy to use website, will definitely use again.

Reply from Reptiles By Post
My order arrived promptly and very well packaged. Insects were healthy and not 1 was dead. Highly recommended 5*

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Reply from Reptiles By Post
this was my 3rd order,all have been excellent,live crickets and wax worms
for my leopard geko arrive looking really well.
i was 1st recommended by a friend.
once i have established regularity,i will be putting an ongoing order giving bigger discounts.
i would encourage anyone to try an order,you will not be disapointed.

Reply from Reptiles By Post
Great delivery survive and consistent also great customer service when u need help

Reply from Reptiles By Post
Quick delivery, excellently packed, the live plants arrived in perfect condition.

Reply from Reptiles By Post
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