I was kept up to date about the delivery service and expectations, which I appreciated. The parcel was shipped with DPD, which I also appreciate. It did arrive completely squished on one end with the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Where I live there are no local stores for insects and supplies for my leopard gecko, getting food regularly was getting expensive with the travel. Since I’ve ordered from reptiles by post I wouldn’t... See more
Company replied
Excellent service! First time I have used Reptiles by Post and I’m really impressed. Ordered Dubai Roaches - all the care and effort put into packaging them was top class, postage was perfect and the... See more
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My local reptile store unfortunately closed, so I moved to buying my pythons feed online. This is my first experience of using Reptiles by Post and I'm really pleased. The rats are clean, as per... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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My New friends arrived in a hearty condition.
Arrived on time royal mail placed in box at door 24 hours later my new friends are so active they look very pleased to be here cannot fault the service thanks. My only problem is now individualy naming them.
28 May 2026
Reply from Reptiles By Post
Thank You, David
Fast delivery and quality well packaged…
Fast delivery and quality well packaged mealworms every time
28 May 2026
Reply from Reptiles By Post
Thank You, Shaun
All delivered in great time and good…
All delivered in great time and good quality items.
Very impressed will definitely shop again. Thank you
28 May 2026
Reply from Reptiles By Post
Thank You, darrell
Not An Issue Although A Couple Adult…
Not An Issue Although A Couple Adult Dubia Where Dead. And Also It Doesnt Tell You How Many Youre Getting Per Pack
20 May 2026
Reply from Reptiles By Post
Hi Luke. If you have any dead on arrival, please don't hesitate to contact us at info@reptilesbypost.com so we can get it sorted for you. The quantity per pack is listed in the product description, for future reference. Thanks.
Reply from Reptiles By Post
Thank You, Rebecca
I ordered these for every 10 days and…
I ordered these for every 10 days and they stopped delivering them around 4 weeks ago! Now I’m getting billed everyday and they are delivering the locusts everyday
27 May 2026
Reply from Reptiles By Post
Hi Andrew. As we discussed on our phone call earlier, I hope we were able to clarify that we would never bill you or send orders without your authorization. I also hope the conversation helped explain the issue with the order frequency, which you had mistakenly set to daily, resulting in the unexpected orders. Thanks.
Fantastic service again from reptiles…
Fantastic service again from reptiles buy post live food arrived in excellent condition and all very good quality fast delivery top marks to reptiles buy post for A star service
27 May 2026
Reply from Reptiles By Post
Thank You
Quick delivery, good quality
Needed some new food for my jumping spiders and these mini mealworms are perfect, quick delivery and arrived safe. The spiders enjoy them.
27 May 2026
Reply from Reptiles By Post
Thank You, Mathias
Reply from Reptiles By Post
Thank You, Rob
Easy ordering fast delivery healthy…
Easy ordering fast delivery healthy isopods all different stages of life. Will use again.
26 May 2026
Reply from Reptiles By Post
Thank You, Richard
Great amount of live food came healthy…
Great amount of live food came healthy and lively, fast delivery very well packed amazing services
26 May 2026
Reply from Reptiles By Post
Thank You, Martin
Reply from Reptiles By Post
Thank You, Brian. Sorry to hear about DPD delaying your order, they had quite a but of bank holiday back log!
Box was half crushed and had holes in it
27 May 2026
Reply from Reptiles By Post
Hi Eric, really sorry to hear this. Can't see any messages from you on our system. Please email us at info@reptilesbypost.com so we can get this sorted for you. Thanks!
The food was fresh and still alive well…
The food was fresh and still alive well packaged and as fast a delivery as possible
19 May 2026
Reply from Reptiles By Post
Thank You, paul
Nothing really wrong with the whole…
Nothing really wrong with the whole experience but I’ve since used letterbox live foods which are a lot cheaper ( I saved £5) & who use smaller flatter boxes which fit through the letter box by Royal Mail who deliver in the mornings.. unfortunately my box arrived late after afternoon and was all squashed! So sorry won’t be using again
26 May 2026
Reply from Reptiles By Post
Hi Kellie, sorry to hear your order arrived squashed. Can't see any messaged from you on our system, but we do have a live on arrival guarentee so we would have been happy to sort this out for you. Thanks.
When I opened the boxes of dubia…
When I opened the boxes of dubia roaches, there was one dead body in each box, and I noticed that several were behaving strangely. I thought, okay, it happens. The next day, when I wanted to feed the tarantulas, I saw that more roaches had died. At first, I thought they might be molting, so I waited another two days, but when I opened the box, I noticed a foul odor. In total, I threw out seven roaches from two boxes (1 adult roaches box, 1 large roaches box). Mealworms are in good condition :)
21 May 2026
Reply from Reptiles By Post
Hi Michal. Sorry to hear this. We do pack extra to account for any deaths during transit, but they should have lasted longer than that after delivery. I can see that they were left in a safe place outside of your house so this may have contibuted to their shortened life span. Regardless, I can't see any messages from you on our system, so don't hesitate to message us at info@reptilesbypost.com so we can put this right for you. Thanks.
Quick delivery
Quick delivery. All live food ( locusts/ meal worms) for our geko came bright and alert and good quality. Thank you. I would recommend this company. I have made a regular order, this is so much easier than driving to find a pet shop that supplies live food.
26 May 2026
Reply from Reptiles By Post
Thank You, Andrea
Ordered my meal worms got them within 3…
Ordered my meal worms got them within 3 days great price will use these people all the time 👍
26 May 2026
Reply from Reptiles By Post
Thank You, David
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