Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff who provide exceptionally helpful advice and professional guidance without any pressure to make a purchase. Shoppers also highlight the fantastic wide selection of competitive, reasonably priced new and used golf equipment suited for all budgets. People really appreciate the smooth trade-in process and the fair valuations offered for their old clubs. Additionally, consumers thoroughly enjoy using the indoor trackman testing bays to test out different options before finally purchasing. Buyers consistently note that online orders arrive extremely promptly and always in pristine condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and constantly changing range of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful team and expert... See more

Price

Reviewers highlight positive aspects of price, noting that products are very competitively priced and offer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced a... See more

Company replied


Company details

  1. Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Golf Club arrived in good condition…

The Golf Club arrived in good condition and on time very happy with the service

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Mr. Kearins,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear your online purchase with us went smoothly and I hope your new gamer serves you well!

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Great service

I’ve had several purchases from Replay Golf and each time I found what I wanted, ordered it, and it’s delivered in a few days all for a very reasonable price. What is there not to like! Great service.

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Ray,

Thank you for taking the time to leave us an excellent review.

I'm really pleased to hear that each of your experiences with us has been an enjoyable one!

We look forward to hopefully seeing you again soon.

Kind regards,
Luke
Replay Golf team

Rated 1 out of 5 stars

Still haven’t received my order

Still haven’t received my order. Waited in 3 times for delivery and on each time after saying it would be delivered in a one hour window the sent a sorry we missed you implying they tried to deliver but didn’t. Awful.

27 July 2026
Rated 5 out of 5 stars

Always good service and products

Always good service and products

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Gary,

Thank you for taking the time to leave us an excellent review.

I'm pleased you have enjoyed your experience with us and we hope to see you again in the future.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

The staff I met were knowledgeable

The staff I met were knowledgeable, personal and helpful. I have already recommended your shop to lots of golfing friends

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Anthony,

Thank you for taking the time to leave us an excellent review.

I am thrilled to hear you found our team helpful and attentive and of course, for recommending our store to your friends!

We hope to see them and yourself again soon.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Great service

Great service

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Martin,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you have enjoyed what we offer and how we offer it.

If we can be of any other help in the future, please let us know.

Kind regards,
Luke
Replay Golf team

Rated 1 out of 5 stars

I just sold for £1,300 arrogant staff…

I just sold for £1,300 arrogant staff as you Wouk expect from golfers bUt they saw me coming. Ramifications pending…

SCOTTY CAMERON STUDIO STYLE GOLF PUTTER | NEWPORT 2

Taylormade Qi10 Driver - Shaft 65 Flex - R

Taylormade Qi10 Wood - Shaft 65 Flex - R

Taylormade Qi10 Hybrid - Shaft 50 - R

Taylormade P. 790 Irons A, PW, 5-9 - Shaft KBS Tour Lite R

Titlelist Waterproof Golf Bag / Spring Stand included

All clubs are standard and unmodified.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I like that staff are very helpful

I like that staff are very helpful
With trade in & purchases.
Also Bumped into Rory mcllroy
Awesome shop & facilities

30 June 2026
Replay Golf logo

Reply from Replay Golf

Hi Richard,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you enjoy your time in our store and yes, what a morning that was, when Rory came in! I'm sure they'll be golfers reading this who may not believe this but we did put this out on our socials!

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Ive sadly just given up golf so went to…

Ive sadly just given up golf so went to Replay to sell everything I had. Just walked in spoke to Andy then 10 minutes later by jaw hit the floor when they told me my offer im not often gobsmacked but I certainly was on this occasion. I would also like to add that Andy's customer service was impeccable, highly delighted with the experience and money straight into my account.
Cheers Dave Jolley

21 July 2026
Unprompted review
Replay Golf logo

Reply from Replay Golf

Hi Dave,

Thank you for taking the time to leave us an excellent review.

I'm thrilled to hear that not only did you enjoy your experience in selling your equipment to us, but also noting Andy's customer service, this is really appreciated and I shall relay this to him.

If you ever decide to take the game up again, hopefully we'll see you again!

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars
Replay Golf logo

Reply from Replay Golf

Hi Dawn,

Thank you for taking the time to leave us an excellent review.

I'm happy to hear you found our team helpful and friendly and we hope to see you in-store again soon.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Everything you said about the product…

Everything you said about the product was correct in every way

1 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Brian,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you found your purchase was as it should be. We try and highlight everything we can about each and every product we sell, especially the imperfections.

We hope to see you again in the future.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Great service

Great service, easy, fast and cheap!

1 July 2026
Replay Golf logo

Reply from Replay Golf

Dear Customer,

Thank you for your excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Srixon hybrid Stiff shaft 22 degrees

Exactly how it was described on the site - great condition ready to use. No complaints

29 June 2026
Replay Golf logo

Reply from Replay Golf

Hi Colin,

Thank you for leaving us an excellent review!

We are pleased to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Really good 😊

Really good 😊

1 July 2026
Replay Golf logo

Reply from Replay Golf

Hi John,

Thank you for your excellent review!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Fantastic selection and easy to find…

Fantastic selection and easy to find what you are looking for. Very helpful and friendly staff. Thank you.

1 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Mark,

Thank you for leaving us an excellent review!

We are glad to hear your experience with us was positive and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

winner

great service all round

27 June 2026
Replay Golf logo

Reply from Replay Golf

Hi Daniel,

Thank you for leaving us an excellent review!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great place and amazing service

Great place and amazing service

26 June 2026
Replay Golf logo

Reply from Replay Golf

Hi Mark,

Thank you for your excellent review!

We are glad to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service as usual

Great service as usual, every time I have been to replay they have been nothing but helpful and always have whatever it is you are looking for, will see you again soon no doubt lads! Thanks

26 June 2026
Replay Golf logo

Reply from Replay Golf

Hi Tom,

Thank you for taking the time to leave us an excellent review!

We are glad to hear you enjoyed your visit with us and look forward to seeing you soon!

Kind regards,
Replay Golf Team

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