RentalCover.com Reviews 

22,964
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward claim process, finding it easy to submit documentation online. Claims are often approved and paid out very quickly, sometimes within hours or a few days. Reviewers highlight the excellent service, reliability, and smooth experience, appreciating fast response times and convenient refund methods. However, some customers noted significant issues with communication and follow-up. A few reported complete radio silence after submitting claims, with no updates or replies to their inquiries. Others mentioned difficulties with unredeemable payment links or delays in receiving promised payments, despite initial approval.

What people talk about most

Claim

People report positive experiences with claim, often highlighting the smooth, fast, and straightforward... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Payment

Users describe positive interactions with payment, highlighting the straightforward and quick process for... See more

Response time

Consumers generally express satisfaction with the response time, with many claims being reviewed and approved... See more

Refund

Customers had positive experiences with refund, often highlighting the speed and efficiency of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the absolute easiest process! Filing a claim was a breeze — you do need all the evidence ready, including a photo of the incident, which, truly, isn't too much to ask. My claim was reviewed a... See more

Rated 5 out of 5 stars

After an unforeseen issue with a small ding in a rental car in Sri Lanka I submitted the claim and all was handled impressively well with payment completed within 48 hours. Great job.

Rated 5 out of 5 stars

Rental cover it’s a great company!!! I rent a car in Sicily and they was more cheaper than the rental company to provide me a full insurance, more over, when i return the car, the rental employee disc... See more

Rated 5 out of 5 stars

I added RentalCover when I booked a hire car through Expedia. I was unsure if I really needed it but I'm so glad I did - when reversing I hit a branch that was jutting out into the road and the passen... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(22,964)

5,789 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use!!

Do not use!!! I booked rental insurance via booking.com. The rental broken down before i even left the rental car park. I was charged $3k on the spot and after sumbmitting a claim with rental cover over 3 months ago I have not heard anything other than they are reviewing the claim. I have followed up multiple times. No response. There isn't a number to phone. I am yet to speak to a human about requesting to talk to someone to resolve the claim multiple times. Do not use!!!

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb

I always use Rental Cover and the only time I had to make a claim, they made it so easy and very quick. Great service!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

I used this insurance coverage during a trip to Sicily. I needed to make a claim after sustaining damage to my rental vehicle. The company was prompt, efficient, and professional in handling the reimbursement, which was processed less than a week after I submitted the claim.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

After submitting my claim my case was reviewed within 48 hours and I was able to received payment automatically as my claim was accepted. A good experience and I would use Rental Cover again

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Simple & Competitive rates

Simple & Competitive rates. Have not had to make a claim (as yet) but certainly the set up process was easy to complete and beats paying the rental company much higher rates to get zero excess.

25 July 2026
Unprompted review
Rated 4 out of 5 stars

Straightforward Claim process

Claim process was straightforward. Feedback/status on during the claim process was satisfactory. Once claimed was approved, payment was very efficient and showed up in my bank account within days.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

What happens in real tyme when coverage falls off roll?

Hi Rental car fell off @end of computations for coverage RCC makes easy replacing the coverage sending email confirmation. Coverage s best the other group neglected and were not able to rent for years for damage done one the owner s vehicle Would not take chances Easy renewal

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank goodness I thought of getting rental cover.

I had only thought of getting rental insurance recently due to the huge excess that rental companies are now expecting. After research on the internet, I found rentalcover.com. The process of applying and paying for the insurance was very straightforward. The price was very affordable. Sadly, someone hit the car whilst in a car park and did not leave their contact details. I found it very easy to claim online with rentalcover.com. The processing was within a few days and the reimbursement was in my account within a week. Very efficient. Highly recommended.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

We rented a car through Booking.com and…

We rented a car through Booking.com and upon picking it up, we immediately received an email from RentalCover with comprehensive information about the coverage and how to proceed in case of need. Unfortunately, we had a minor issue with an exterior part of the car, and we paid the rental company for the repair. Upon returning to our country, we filed a claim online, submitting all the documentation requested by RentalCover, and in less than 24 hours, they credited the amount we had paid. The resolution was almost immediate and very easy through the company's website. This was the first time we used Booking.com to rent a car and the first time we had a problem with the car during a trip, so we were very satisfied with RentalCover's service. Thank you very much!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

5+ times booked

I’ve used RentalCover.com 5+ times and it is so easy to arrange online and very competitively priced. I’ve never had to make a claim so I can’t comment on that process.

27 June 2026
Unprompted review

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