Every Thing OK. But the price for expedition the Pass Card Ticket CIS - A Week for Transport in Roma - for France is more expensive.
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See what reviewers are saying
If we could give a rating of zero, that would be too good for them. First of all, let me point out that they are extremely arrogant when replying to reviews at this site, which is an indication they h... See more
I booked a tour of Hamburg for my teen daughter and her guide Sabryna was fantastic. She had a wonderful time and felt very comfortable traveling with her and learning about the town's history while a... See more
I've been to a 3 different tours in Hamburg and they all have been great experiences! Tours are very different one from the others, all of them very interesting and I got to know Hamburg much bett... See more
Company replied
Company details
Information provided by various external sources
Wir sind die erste deutsche Buchungsplattform für die Vermittlung von individuellen deutschsprachigen Touren, Führungen, Ausflügen, Stadtrundfahrten, Tickets ohne Warteschlangen und weltweiten Flughafentransfers. Alle Ausflüge buchen Sie bei uns direkt beim Anbieter. Ein Tourguide ist vor Ort verwurzelt und kennt die wahren Insidertipps. Suchen Sie sich aus über 25.000 Angeboten in mehr als 110 Ländern der Welt den perfekten Ausflug zu Ihrer Städtereise, Pauschalreise oder dem Wochenendtrip mit einer größeren Gruppe aus. Mit uns können Sie einfach mehr von der Welt sehen!
Contact info
Huestraße 6, 44787, Bochum, Germany
- 0234 - 91 55 6 31
- kundensupport@rent-a-guide.de
- rent-a-guide.de
4.3
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Not worth the money
Not worth the money. The information you get is all the information which you will also find in the map from the park. Even if the guide tried his best the tour is just not worth the money you pay for.
31 October 2017
Unprompted review
Reply from rent-a-guide
Hallo,
wir bedauern, dass Sie unseren Service nicht positiv bewerten.
Dieses Bewertungsportal bietet Ihnen die Möglichkeit den Service unseres Unternehmens zu bewerten. In einer seperaten Email, die wir Ihnen zukommen lassen, können Sie Ihr Feedback zu Ihrem gebuchten Angebot mitteilen.
Wir gehen davon aus, dass das Feedback für eine andere gebuchte Tour gemeint ist, denn diese Bewertung bezieht sich auf Ihre Buchung mit einem Audioguide.
Herzliche Grüße
Annika Appel
Wouldn't recommend
The driver was one hour late and didn't know where to pick me up. So in last minute I had to change the location. The camels were only walking in a circle and forced to kneel down. The woman who makes henna tatoos didn't put any efford in it.
30 October 2017
Unprompted review
Reply from rent-a-guide
Hallo Christina Meertz,
dieses Bewertungsportal bietet Ihnen die Möglichkeit den Service unseres Unternehmens zu bewerten.
In einer seperaten Email, die wir Ihnen zukommen lassen, können Sie Ihr Feedback zur durchgeführten Tour mitteilen.
Wir bedauern natürlich zu lesen, dass Sie mit der gebuchten Wüstentour nicht zufrieden waren und der Anbieter erst später zum Treffpunkt erschienen ist.
Da es vor Ort leider zu Missverständnissen oder Änderungen kommen kann, teilen wir Ihnen in der Buchungsbestätigung auch die Kontaktdaten der Anbieter mit.
Mit einem kurzen Anruf vor Ort lassen sich teilweise viele Missverständnisse beseitigen.
Wir hoffen, dass Sie dennoch einen tollen Aufenthalt in Dubai hatten und würden uns freuen, wenn wir Sie demnächst mit einem anderen Anbieter überzeugen dürfen.
Herzliche Grüße
Annika Appel
Super Tour!!
17 October 2017
Unprompted review
You have to try this company
You have to try this company! It is so complete and helpful for finding a home.
25 September 2017
Unprompted review
Great guide and extensive knowledge …
Great guide and extensive knowledge without being boring - didn't feel like 3.5 hours as he was entertaining us all the time.
We would recommend taking a guide like him :)
9 September 2017
Unprompted review
Top Tips per Telefon von Frau Grifrath.
22 July 2017
Unprompted review
Reply from rent-a-guide
Hallo Armin Kloefer,
danke für Ihre gute Bewertung.
Es freut uns zu hören, dass Sie mit der Beratung der Kollegin zufrieden waren.
Gerne geben wir Ihr Lob weiter.
Herzliche Grüße
Annika Appel
Hat alles super funktioniert<3
20 July 2017
Unprompted review
Great Experience start to finish
From planning to execution of the tour, this was a very easy company with which to work. Brent did everything he could to make my tour happen and the guide was top notch!
28 June 2017
Unprompted review
Reply from rent-a-guide
Hello Edward,
thank you for this nice review.
We are happy to hear that you had an easy planning and o problems with the booking.
Its great you were happy with the tourguide.
Best regards
Annika Appel
Toller Guide (Maria Helena)!
17 June 2017
Unprompted review
Reply from rent-a-guide
Hallo Stefan Grabow,
vielen Dank für Ihre tolle Bewertung.
Wir freuen uns, dass Sie mit dem Guide zufrieden waren.
Herzliche Grüße
Nicole Gryphan
Reply from rent-a-guide
Hallo Dr. G.,
danke für Ihr super Feedback.
Es freut uns, dass Ihnen die gebuchte Tour gefallen hat.
Herzliche Grüße
Nicole Gryphan
Great tour in Douro Valley with tour …
Great tour in Douro Valley with tour guide in Porto, Portugal!
5 June 2017
Unprompted review
Reply from rent-a-guide
Hello Boris Reytblat,
sorry for our late response to your feedback.
Thank you very much for rating our service.
We are happy that you had a fantastic day in Porto and a lovely guided tour.
Kind regards
Nicole Gryphan
Clarify times and stops
Overall, the experience was good. My one complaint is it was not clear that I could take my tour starting at any time on May 27. The confirmation made it look like I had to be there at 930am. It turns out that is when the tours start, but I could appear with my voucher late in the day. They should clearly state the hours the tour operates and clearly state where you can join the tour. Also, I would suggest they give directions to each stop on the tour by the nearest U bahn stop. This would help if you do not want to start your tour at stop number one.
2 June 2017
Unprompted review
Reply from rent-a-guide
Hello Nancy Hannan,
sorry for our late response to your feedback.
All hop on hop off tickets can be used on the day booked but you can choose the time you would like to start. I will inform the tour provider so he can make
adjustments in the description of this tour.
Kind regards
Nicole Gryphan
Go Venice
... gute Interaktion und Kommunikation ; gute Erreichbarkeit bei telefonischer Nachfrage.
17 May 2017
Unprompted review
Reply from rent-a-guide
Hallo HRA,
danke für Ihre gute Bewertung.
Es freut uns, dass Sie mit unserer Erreichbarkeit und unserem Service zufrieden sind.
Herzliche Grüße
Nicole Gryphan
He was a friendly and sympatic …
He was a friendly and sympatic gentleman.
16 May 2017
Unprompted review
Reply from rent-a-guide
Hallo Wiebke Chmelik,
vielen Dank für Ihre gute Bewertung.
Es freut uns, dass Sie mit Ihrem Fahrer zufrieden waren.
Herzliche Grüße
Nicole Gryphan
Good tour
The tour guide was very knowledgeable and able to answer all questions.
16 May 2017
Unprompted review
Reply from rent-a-guide
Hallo Markus Bauhan,
danke für Ihr tolles Feedback.
Wir freuen uns, dass Sie mit Ihrem Guide und der gebuchten Führung zufrieden waren.
Herzliche Grüße
Nicole Gryphan
Reply from rent-a-guide
Hello Thomas,
thank you for your review.
We are happy to hear that you had a great time during your tour.
Kind regards
Annika Appel
Reply from rent-a-guide
Hello Gunnar Ingemar Berndtsson,
thank you for your friendly review.
We are happy to hear that you like the design of our website and that the booking has been easy for you.
We hope you have a great time in Berlin.
Kind regards
Annika Appel
Easy to use website
Easy to use website. Confirmation received promptly
24 April 2017
Unprompted review
Reply from rent-a-guide
Hello Elizabeth,
thank you for your good review.
We are happy to hear that the transaction in our booking system has been easy for you.
We hope you have a great time and a nice bike tour in Berlin.
Kind regards
Annika Appel
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