We've been doing business with Kimbrer for a while now and place a big order (well big for us) last year. Recently we've hade some trouble with failing parts, which is a calculated risk when you orde... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have been working with Renewtech since 2019, and throughout this time, their team has consistently exceeded our expectations. Every order has been processed efficiently, with no missed shipments.... See more
Company replied
Kimbrer Computer has taken good service, excellent quality, not-exaggerated prices and quick delivery to another level. Many of their products look new. Shhh, don't tell them. I think they think they... See more
Company replied
10Gbit network card in our Synology NAS died, its EOL product so we need to find used one. Renewtech has some for best price on the internet. Super fast international delivery well packed, 100% condit... See more
Company replied
4.6
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleased first time customer
Contacted customer service via the website before ordering, received a prompt and precise answer. Ordered products, they arrived within the promised time, and contained the promised products, well packaged and individually wrapped. In all a great experience from start to finish.
11 January 2024
Reply from Renewtech
Wauw! Thank you very much for your amazing review!🙏 It's fantastic to hear that you had such a great experience meeting our team. Means so much more to us than you can imagine.
Nadja | Kimbrer Computer
Reply from Renewtech
Thanks a lot! 😎 We are so happy to hear that you are surprised by our work and fast delivery. Hope to see you soon!
Nadja | Kimbrer Computer
I still have not received package
I still have not received package. I have had several requests from FedEx for various types of information.
9 January 2024
Reply from Renewtech
I am very sorry to read your review, but pleased to find that the package has been delivered.
I am very sorry that your package was delayed along the way. Even though we try our best to help in situations like this, unfortunately, the transportation part is out of hands and leaves us with limited resources.
I assure you a progress like this is unusual, and that we are constantly keeping an eye on events like this.
Nadja | Kimbrer Computer
excellent service very impressed!
9 January 2024
Reply from Renewtech
THANK you for your review. That means a lot to us! 🤩 We strive to provide the best possible and professional service - it is much appreciated when it is noticed! 😃
Best regards
Nicoline | Kimbrer Computer
Reply from Renewtech
Thank you for the review. 🙌 Nice to hear that your items arrived quickly!
Best regards
Nicoline | Kimbrer Computer
Charged credit card and didn't deliver…
Charged credit card and didn't deliver product. Amex is investigating the fraudulant charge.
5 January 2024
Reply from Renewtech
Dear David,
I am very sorry to read your Trustpilot review.
I just researched the case, and it seems like a coincidence of several unfortunate events.
First, it was delayed due to a blizzard in Denmark, which unfortunately caused all curriers to pause for 2 days. And now it is stuck in the American customs clearance.
Our logistics manager is aware of the situation and is in dialogue with the customs clearance in America. He hopes to see the package move today.
Even though we try our best to help in situations like this, unfortunately, the transportation part is out of hands and leaves us with limited resources. I understand your frustration, but I hope we can work this out by mail or phone, as I assure you, we are definitely not a fraudulent company.
I also assure you a progress like this is unusual, and that we are constantly keeping an eye on events like this.
Nadja | Kimbrer Computer
Nice company
Simple website, quick support with low response time, fast delivery and material looks good as new
28 December 2023
Reply from Renewtech
Thank you for sharing your positive experience with us. I am delighted to hear that you had a positive experience. 🙏
Best regards
Nicoline | Kimbrer Computer
We have not received the correct drives…
We have not received the correct drives that were purchased.
The ones ordered were 2x MWGK7 drives but have received 2x 0R1ND2
These drives are not compatible with the server.
Please advise next steps for refund/resolution, as we also had to pay customs.
27 November 2023
Reply from Renewtech
Hi,
We tried contacting you via email with no luck.
We are eager to find a solution. Please contact us at sales@kimbrer.com or +45 7244 0277.
Thank you.
Nadja | Kimbrer Computer
Reply from Renewtech
Thank you very much for sharing your experience with us. We are delighted to hear that you had a positive experience. We strive to provide the best possible and professional service - it is much appreciated when it is noticed! 😃
Best regards
Nicoline | Kimbrer Computer
Reply from Renewtech
Thank you for sharing your positive experience with us. I am delighted to hear that you had a positive experience. 🤩
Best regards
Nicoline | Kimbrer Computer
Accuracy and speed was very good.
Accuracy and speed was very good.
I recommend strongly services they provide!
19 December 2023
Reply from Renewtech
Thank you very much for sharing your experience with us. 😃
We are delighted to hear that you had a positive experience whit our products, service and shipping. We strive to provide the best possible and professional service - it is much appreciated when it is noticed! 🙏
Best regards
Nicoline | Kimbrer Computer
Serious service
Serious service!
I took speed delivery and I received items tomorrow…
I recommend!
18 December 2023
Reply from Renewtech
Thank you very much for your review and recommendation!🙏 It's fantastic to hear that you had such a great experience.
Best regards
Nicoline | Kimbrer Computer
Le service est bon.
11 December 2023
Reply from Renewtech
Thank you for sharing your positive experience with us. I am delighted to hear that you had a positive experience. 👍
Best regards
Nicoline | Kimbrer Computer
Reply from Renewtech
We are so happy to hear that you are satisfied with our delivery service! Thank you very much for letting us know👏
Nadja | Kimbrer Computer
Reply from Renewtech
Thank you very much for your review and recommendation!🙏 It's fantastic to hear that you had such a great experience.
Nadja | Kimbrer Computer
Reply from Renewtech
Your review is fantastic! 👏 THANK you so much.
Nadja | Kimbrer Computer
Reply from Renewtech
We are delighted to hear that you had a positive experience with our service and delivery. Thank you for your reccomendation! 😍
Nadja | Kimbrer Computer
IT-spesialist
I got a product from you that i couldn't find elsewhere. And the price was reasonable.
4 December 2023
Reply from Renewtech
I am thrilled to hear that you found our expertise helpfull. We strive to provide the best possible and professional service - it is much appreciated when it is noticed! Thank you😍
Nadja | Kimbrer Computer
Reply from Renewtech
Thank you very much for your amazing review and recommendation!🙏
Nadja | Kimbrer Computer
Kimbrer's service is second to none
Instant response to specific queries via the chat service. The correct parts were quickly identified. The entire process was excellent.
21 November 2023
Reply from Renewtech
Wauw! Thank you very much for your amazing review and recommendation!🙏 It's fantastic to hear that you had such a great experience meeting our team.
Nadja | Kimbrer Computer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.