Very polite, understanding and gave me good help. Due to diffucult economic situation I could not pay re:member the credit I had used when i Was laid off work and didnt get ANy salaries and am late wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When you call a company as a private individual, you are almost always in a bad mood. The call is often because something has gone wrong. When you hang up, you are usually in an even worse mood. I... See more
Company replied
Because of my personal workproblems (i lost my work) i could not pay what i was supposed to and i realy hated that. But now when it is solved i experienced a good and calm conversation with a friendl... See more
Company replied
Very polite and helpful support, working in the service industry it's easy to tell when people are enjoying their work and that goes for the 3 different people I was in contact with during the day! 😊... See more
Company replied
Company details
Written by the company
re:member erbjuder både kreditkort och privatlån. re:member handlar om dig och dina behov. Det handlar om att du ska ha tillgång till innovativa betalnings- och finansieringslösningar som ger dig valfrihet och kontroll, men som samtidigt gör vardagen enklare. Sedan starten har vi erbjudit moderna betalningslösningar för ett aktivt liv. Och det kommer vi fortsätta med. Du bestämmer själv vilken lösning som passar dig bäst, hur du vill betala och vad som är viktigt för dig.
Contact info
Klarabergsgatan 60, 111 21, Stockholm, Sweden
- 0771-15 00 15
- remember.se
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Service
The service minded personal were always like. And it should be no matter the situation case. The peoples feel that mentality .
4 September 2023
Unprompted review
Reply from re:member Sverige
Hello Toto!
We are always happy to help and we hope that you contact us again if you have any future inquiries.
Kind Regards,
Bianca re:member
Super
The one WHO take my call is great he Ask if i want more help and that is great
31 August 2023
Unprompted review
Reply from re:member Sverige
Hello Saran!
Thank you for the review, we are always happy to help you.
Kind Regards,
Bianca re:member
Good information
30 August 2023
Unprompted review
Reply from re:member Sverige
Hello Christina!
Thank you for your review, we are always happy to help.
Kind Regards,
Bianca re:member
Melissa was very careful and kind
Melissa was very careful and kind. She has helpful Witherspoon everything about my stress.
21 August 2023
Unprompted review
Reply from re:member Sverige
Hello Marcelo,
We are happy to hear that you had a helpful interaction with us, we will make sure Melissa sees this!
Kind regards
Oskar re:member
Really helpful
16 August 2023
Unprompted review
Reply from re:member Sverige
Hello Tim,
We are happy to hear that you had a helpful interaction with us!
Kind regards,
Oskar re:member
Reply from re:member Sverige
Hello Gunbrith!
Thank you for contacting us, we are always happy to help you. We wish you a nice summer.
Kind Regards,
Bianca re:member
Your staff is competent
Your staff is competent, emphatetic and serviceminded. Thank you for helping in a difficult situation.
19 July 2023
Unprompted review
Reply from re:member Sverige
Hello Tuija!
We are always happy to help you. Do not hesitate to reach out for future inquiries.
Kind Regards,
Bianca re:member
Good advice
Very helpful and knowledgeable STAFF that helped me to manage my monthly payment and gave good advice.
11 July 2023
Unprompted review
Reply from re:member Sverige
Hello Kajsa!
It makes us very happy that you are satisfied with us. We wish you a great summer.
Kind Regards,
Bianca re:member
The fact that you shown willingness to…
The fact that you shown willingness to understand my situation and help me through it.
Tanks
7 July 2023
Unprompted review
Reply from re:member Sverige
Hello Fariborz!
Thank you for your kind review. You are always welcome to contact us again for future inquiries. We wish you a wonderful summer!
Kind Regards,
Bianca re:member
Great customer service and support
Great customer service and support, they have a great understanding that life can be difficult sometimes and are where helpful. Thank you Entercard.
6 July 2023
Unprompted review
Reply from re:member Sverige
Hello Niklas!
We are always happy to help and it makes us glad to hear that you got the help you need. We wish you a great summer.
Kind Regards,
Bianca re:member
Very fast response and my problem was…
Very fast response and my problem was solved, but I really hope remember intress will be batter soon because it’s very high at the moment
4 July 2023
Unprompted review
Reply from re:member Sverige
Hello Glory!
Thank you for the kind review. We are happy to help, do not hesitate to contact us for future inquiries. If the central bank would decrease the steering interest rate we would consider doing the same.
Kind Regards,
Bianca re:member
The customer service representative…
The customer service representative Jerry was very knowledgeable, friendly and helpful.
29 June 2023
Unprompted review
Reply from re:member Sverige
Hello Åke!
Thank you for your review, we will forward this to Jerry. You are always welcome to contact us for future inquiries.
Kind Regards,
Bianca re:member
Fast and friendly customer service and…
Fast and friendly customer service and always eager to solve ones problem. I’ve contacted the customer service maybe five times and on two occasions they exceeded my expectations and did more that I thought was possible!!!
29 June 2023
Unprompted review
Reply from re:member Sverige
Hello Mathias!
Thank you for your kind review, we are always happy to help you. Do not hesitate to contact us again for future questions or guidance.
Kind Regards,
Bianca re:member
Fast and perfect service
Fast and easy to teach. Splendid support from customer support. Topp rank!
25 May 2023
Unprompted review
Reply from re:member Sverige
Hi Peter,
Thank you so much for your feedback. We are glad to hear that we could solve your problem quick and with good quality.
Alexandra, re:member
Professional encounters
I received a very friendly and at the same time professional treatment from the manager I spoke with. I received good and informative help with my case. I am very happy with the project.
24 May 2023
Unprompted review
Reply from re:member Sverige
Hi Erica,
We are very happy to hear that you got the help that you needed. A big thank you for you feedback!
Alexandra, re:member
My experience of your commitment and…
My experience of your commitment and customer service is very good!
I would like to thank you for your positive and solution-oriented approach!
Sincerely
Gustav Engberg
11 May 2023
Unprompted review
Reply from re:member Sverige
Hi Gustav,
Thank you very much for your feedback. We always strive to solve our customers problems within first contact.
Alexandra, re:member
Very helpful and supportive staff
11 May 2023
Unprompted review
Reply from re:member Sverige
Hi Håkan,
Thank you for your feedback. We are happy to hear that you had a good experience.
Alexandra, re:member
Rapid response
Rapid response, issue resolved directly, a nice voice and attentive representative? 🙂
26 April 2023
Unprompted review
Reply from re:member Sverige
Hej Sven,
Thank you for your opinion. We are happy to hear that we have given you a positive experience.
Alexandra, re:member
Always fast and good customer service.
Always fast and good customer service.
I have been getting Hugo twice and he is excellent at his work. Never had problems with app or with payments.
13 April 2023
Unprompted review
Reply from re:member Sverige
Hi Mario,
Thank you so much for your kind words. We will make sure to forward your feedback to Hugo. We hope you contacts us in the future if you need our help again.
Alexandra, re:member
Reply from re:member Sverige
Hi Mahi,
That's fantastic to hear! Thank you for your opinion.
Alexandra, re:member
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