Remedy Meds Reviews 

13,448
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.6

All reviews

(13,448)

7,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience with Remedy Meds

My experience with Remedy Meds has been amazing so far. I completed the questionnaire, got approval, and set my appointment with a clinician all in one day. The Clinician was very informative, answered my questions, and sent my prescription to pharmacy very quickly. I'm very pleased thus far.

5 August 2026
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Reply from Remedy Meds

We're so happy to hear about your amazing experience! It's wonderful that you found the process of completing the questionnaire, getting approval, and setting your appointment so efficient. We're especially pleased that your clinician was informative and quickly sent your prescription.

Rated 5 out of 5 stars

Sherri the nurse practitioner was…

Sherri the nurse practitioner was awesome. Explained everything to me.

5 August 2026
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Reply from Remedy Meds

We are so happy to hear that our nurse practitioner provided such a positive and informative experience for you. Thank you for sharing your kind words!

Rated 5 out of 5 stars

The practitioners that work for Remedy…

The practitioners that work for Remedy Meds are very good. Everything is explained very thoroughly, from the pharmacy, your labs, compounding agents & anything else you need support with.

5 August 2026
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Reply from Remedy Meds

We're so pleased to hear that our practitioners are very good and that everything is explained thoroughly. We appreciate your kind words!

Rated 5 out of 5 stars

Very thorough and detailed explanation…

Very thorough and detailed explanation of how the company and product works.

5 August 2026
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Reply from Remedy Meds

We're so glad to hear that you found our explanation of the company and product to be thorough and detailed. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent Experience

Alicia Meidinger my rep was excellent, She answered every question, gave me great information and made me really excited to start.

5 August 2026
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Reply from Remedy Meds

We're so glad to hear that your representative was excellent! It's wonderful that they answered all your questions, provided great information, and made you excited to start.

Rated 5 out of 5 stars

I got an appointment immediately

I got an appointment immediately. Clinician understood my issue and changed prescription.

5 August 2026
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Reply from Remedy Meds

We're delighted to hear that you were able to get an immediate appointment. It's wonderful that our clinician understood your issue and was able to change your prescription.

Rated 5 out of 5 stars

Very Easy to talk to

Very Easy to talk to. Explained how things work. Asked me a lot questions to figure out what would work best

4 August 2026
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Reply from Remedy Meds

We're so glad to hear that you found it easy to communicate with us and that we could clearly explain how things work. We appreciate you recognizing our effort to understand your needs!

Rated 5 out of 5 stars

My clinician was so helpful and…

My clinician was so helpful and addressed all of my questions. She was excellent and made me feel very comfortable with the process.

4 August 2026
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Reply from Remedy Meds

We're so glad to hear that your clinician was helpful and addressed all of your questions. It's wonderful that she made you feel comfortable with the process!

Rated 5 out of 5 stars

Lovely person and very compassionate !

Lovely person and very compassionate !
It was a pleasure to talk with her!

4 August 2026
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Reply from Remedy Meds

We're so happy to hear that you had such a pleasant experience and found our team member to be compassionate. Thank you for sharing your positive feedback!

Rated 2 out of 5 stars

Passed screaming to later be disqualified

When I answered the medical questions at the beginning, I was told that I was eligible. After I had my video appointment, I was told that I was innelligible because I was a diabetic. I feel that if the screaming Dr was more accurate then I wouldn't have started the medication just to later be told " hey you can't continue treatment".

4 September 2025
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Reply from Remedy Meds

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 1 out of 5 stars

Never written a negative review in my…

Never written a negative review in my life but this has been so frustrating. Horrible customer service. I spoke with a nurse who didn’t even have access to my history with them. They also increase the cost astronomically and don’t respect the advertised costs. I’ve cancelled and going with another company.

4 August 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 4 out of 5 stars

Everything great except one thing

Everything great except one thing. When I submitted my refill request, I got confirmation that I had successful completed that and there would be follow up. But no follow up advising me to take action with an appt ever came to me. I just guessed because several days went by with no additional email.

4 August 2026
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Reply from Remedy Meds

We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter to see how we can improve our services.

Rated 5 out of 5 stars

The Portal is easy to navigate!

The ease of arranging your Doctor appointments cannot be beat. The company is very responsive and prescriptions arrived quickly and safely.

3 August 2026
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Reply from Remedy Meds

We're so glad to hear that arranging your doctor appointments was easy and that our company was very responsive. It's wonderful that your prescriptions arrived quickly and safely!

Rated 5 out of 5 stars

The refill and delivery process is…

The refill and delivery process is always smooth and on time. I am very happy with this company and their excellent service.

16 July 2026
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Reply from Remedy Meds

We're so pleased to hear that your refill and delivery process is always smooth and on time! We truly appreciate your kind words about our excellent service.

Rated 5 out of 5 stars

The lady I spoke to first

The lady I spoke to first, I think her name was Gigi is fantastic

3 August 2026
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Reply from Remedy Meds

We're so happy to hear about your positive experience with our team member! We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Clinician was professional

Clinician was professional, cheerful, and helpful and suggested an provided an alternative approach as I no longer qualified for semaglutide based on my weight and time between regular doses.

3 August 2026
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Reply from Remedy Meds

We're delighted to hear that our clinician was professional, cheerful, and helpful, and that they were able to provide an alternative approach. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

2 years and counting

I have been taking GLP 1 for 2 years almost and this company has spent the most time with me , teaching me what I should do to be successful. I haven't got the medicine yet, hopefully it's as good as the customer service.

1 August 2026
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Reply from Remedy Meds

We're so glad to hear that you've had such a positive experience with our team and that we could provide you with the support you needed. We're confident you'll be just as pleased with your medicine!

Rated 1 out of 5 stars

Does not care about the customer

I had my phone consultation and the woman I was speaking to asked me if I had thyroid cancer in my family. I told her that my father and my sister had cancer in the throat, but I wasn’t sure exactly if it was thyroid or not, and she proceeded to tell me oh well they’re two different things so is it thyroid or not? I told her I’m not sure and she said well I’ll just put that you said no. She proceeded to finish our phone conversation and explained it would be delivered within two days. I hung up the phone immediately called my dad to ask him what kind of cancer and he confirmed it was thyroid MEN2. I immediately call back. There was no answer so I text her that I wanted to cancel my order since I am unable to take the medication due to there being a family history of cancer. I got no answer so I emailed and they gave me the complete runaround telling me that it was already sent to the pharmacy and they’re waiting for the pharmacy to respond which of course it never did so it was sent to me. I told the lady I would return it and I just wanted a refund. days went by as they kept giving me the runaround, sending me to billing now telling me that it’s up to billing. ultimately they denied it because it was already sent to me. This company does not have the customer in their best interest.

22 July 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

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