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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its effectiveness in alleviating pain and improving mobility. Many people found the device easy to use and appreciated its portable, battery-operated design. Consumers frequently noted significant improvements in their conditions, with some even reducing their reliance on pain medication. However, some customers also noted issues with the delivery service, experiencing delays and extended waiting times for their orders. A few other people also felt that the product did not work as intended, citing problems with the device's functionality, such as one disc being weaker or the remote control not working properly.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers express satisfaction with the product's... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product's premium quality,... See more

User experience

Customers generally report positive experiences with the product's user-friendliness. Many reviewers found... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers experienced long delivery times,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Was a bit sceptical about this item but willing to give it a try as back pain still there after a laminectomy 4 months ago. Happy to confirm after 3 x 15 minute sessions pain duller & feel better mo... See more

Rated 4 out of 5 stars

The device came with all necessary good things and I have just started using it. The item is as described. However the sticky pads will wear out and need replacing after so many uses. The company does... See more

Rated 4 out of 5 stars

Arrived within time frame, so happy with that. A bit concerned that when I replace everything back in the case after use, they turn back on! I just hope they switch off again when box is closed. Defi... See more

Rated 4 out of 5 stars

Very good item, I have lu lumbar pinal stenosis so thiis helpping. I hope it does help allot as I can not walk unaided and lose my balance, so hopefully revlvex will give me back some quality to get... See more

Rated 5 out of 5 stars

I have used this product for one week multiple times a day. By the 3rd day I have gotten feeling back in my left leg and can actually feel my toes wiggle. I’m just hoping to be able to walk further wi... See more

Rated 5 out of 5 stars

Apart from an unexpected delay the ReliveX arrived in perfect condition, the opened product looked smart and very well made. Trying it for the 1st time is strange but once you get used to the feeling... See more

Rated 5 out of 5 stars

I bought this item as a last results I’ve been on strong medication and constant exercise coping with extreme pain while doing it. I have read up about people that have surgery and results were not g... See more

Rated 5 out of 5 stars

I have spondylothesis, stenosis, and arthritis. I had trouble walking, even through a grocery store. After a week of using this unit, I am walking much better. The pain is decreasing daily. Thanks... See more

Rated 5 out of 5 stars

I love the ReliveX massage kit. The flexibility of positioning of pads work brilliantly. The charge time is relatively quick. I found the varied programs really helped my aching muscles. I managed a g... See more

Rated 5 out of 5 stars

I'm so glad I purchased the ReliveX! It has been a God send in helping me deal with my chronic back pain. I've been diagnosed with stenosis, scoliosis, arthritis and bone spurs in my lumbar and thorac... See more

Rated 5 out of 5 stars

Finally diagnosed with spinal stenosis but surgery is not preferred. Epidural injection on January 22, 2026 has reduced painful spasms and sciatica pain but I want a more long term solution. Many... See more

Rated 5 out of 5 stars

Just received my product a couple of days ago. Delivery took a month, but I am thrilled to get started. Used it today for the first time. Wow, can't believe the vibrations can be so strong. Keeping po... See more

Rated 5 out of 5 stars

Very easy purchase and came very quickly even though I live in Australia. I've only had the relivex thing for a few days so I can't say whether it helps or not, but it certainly seems to work better t... See more

Rated 5 out of 5 stars

I have spinal stenosis and was sceptical about how or if it would work for me. I can honestly say how surprised I am that already my core is being strengthened and for the first time in 2.5 years I a... See more

Rated 5 out of 5 stars

This is an excellent device. I’ve been plagued with low back pain for years and have tried all types of modalities to address my chronic pain. This device has certainly helped to moderate my pain leve... See more

Rated 1 out of 5 stars

I have ordered the reliveX on tge 8th of January 2026! Its been more than a month now and still haven t received it ! I am truly disappointed after all the advertisement shown!!!

Rated 4 out of 5 stars

Am happy with Relive X.took long time to deliver. Only used last 3 days did find if difficult to get both going together. But have managed now.looking forward to the results.

Rated 4 out of 5 stars

It took 5 weeks to receive my device, although I did from time to time receive a message from Shop that it was coming. I've only had it for a few days and I'm still learning how to use it (note the pr... See more

Rated 5 out of 5 stars

Received ReliveX and used it on my back every day for 15minutes . I have found my back is less painful and I can move my body easier. I am now going to start using my ReliveX on my dropped foot to see... See more

Rated 4 out of 5 stars

I had to wait a while for the product to arrive but this was apparently due to a flood in the warehouse. Upon receipt, the device appears to be of good quality but it's too early to say whether it is... See more

Rated 4 out of 5 stars

You were very helpful with my orders,I have used the ReliveX every day and have noticed the pain has reduced quite extremely in the 6 days I have had it.Before I started to use ReliveX I would be in... See more

Rated 4 out of 5 stars

So far I am enjoying using the product but have only had it for a few days so as yet no sign of pain relief. I am not expecting it to work instantly and am committed to every day 15 minutes a day and... See more

Rated 4 out of 5 stars

I've not had my Relive X device for very long and I've used it only once so far. I do like that it was easy to use and fit comfortably on my lower back. It was also bonus that it works remotely with... See more

Rated 1 out of 5 stars

Please be very weary of this company who charged me double for one of the product, it seems to be a scam Company ,I emailed to cancel the item 5minutes later only to get a a reply saying the item Had... See more

Rated 4 out of 5 stars

The customer service and product is great. The delivery time is far too slow. You need a distribution depot, that holds stock, in Europe or UK. To ship from China takes far too long.

Rated 4 out of 5 stars

Though my initial first order did not arrive promptly, ReliveX customer service was prompt in responding to my query, assuring me of delivery in due course. I did subsequently receive the shipment---... See more

Rated 4 out of 5 stars

The ReliveX stimulator is eady to use with 6 modes and I believe 16 intensity levels. I have used it on my neck and it has helped relieve pain. The pain is still there, but at a lower level. I have n... See more

Rated 4 out of 5 stars

I was very excited to receive the device but it took a very long time to arrive . I’m in Canada so not sure where it was coming from. I thought the US. So while I was waiting I reviewed two other de... See more

Rated 4 out of 5 stars

Seems very good product. I have only used a few times so far as took along time to arrive. I did notice an improvement in pain after first two uses but will take some time to give a full opinion.

Rated 5 out of 5 stars

Fantastic machine.Great storage and charging unit. Love how easy it is to use and best of all... I am finally getting some nerve pain relief! I've used it everyday since I received it.

Rated 4 out of 5 stars

Slow delivery but answered all my emails quickly. Ive had this device now for 3 days it works well and seems to make a diffdrence although bit early. Order more sticky pads,im not sure they will la... See more

Rated 4 out of 5 stars

Relief: Within days of using the device I started to feel some easing of the sciatic pain. I am in my third week of the 90 day relief plan and hope that the progress continues.

Rated 5 out of 5 stars

I received my Relive and I was more than ready to use it. I’m only day 3 into it but , I’m looking forward to using it day and nite as it is recommended to do. I have the program and I will follow... See more

Rated 3 out of 5 stars

Took a long to receive the product. It is well made but I have only used it 3 times so cannot see yet how effective it is

Rated 5 out of 5 stars

I am using it for a week and i am already feeling better my muscles are more relaxed highly recommend it . Follow the instructions and it will work for you too

Rated 4 out of 5 stars

The product is well made and seems like a good quality product. I have not used the unit enough yet to give an accurate review. But I am hoping it will give me the relief it claims to provide

Rated 3 out of 5 stars

I was upset as the Shipping took about 21 days. A quick response let me know you were over run with orders. The response was appreciated! I have noticed that one disc seems weaker tha... See more

Rated 4 out of 5 stars

Although it's early days, the product seems to do as intended, so I'll continue using it until I see the results.

Rated 5 out of 5 stars

Like everyone else, I was very sceptical about this product. It is very easy to use only15 minutes a day. I use the product every night after my shower. I find it does ease the sciatica pain down my... See more

Rated 5 out of 5 stars

I have spinal stenosis and I have been in a lot of pain. The doctors want to do surgery and I'm just not up for it. Since using my device I am able to do things I wasn't able to do. I am not pain f... See more

Rated 5 out of 5 stars

Although it took a while to receive my product I have found it work great. I have not had sciatica since using relivex. it has only been a week but feeling the results already.

Rated 5 out of 5 stars

The machine arrived very soon after ordering but the extra pads, that I ordered, were about 4 weeks late in arrival, which was not a problem. I kept following up on the delivery and was advised that... See more

Rated 1 out of 5 stars

Waiting over a month for the product to be delivered. “Flood” in the warehouse. But the tracking number says it can no longer be found. WTHeck???

Rated 5 out of 5 stars

I am only 4 days into this and can already feel a change to my back. Lack of stiffness, much reduced level of pain in as much as 2 days without painkillers. Feeling positive for the future

Rated 5 out of 5 stars

I was actually quite surprised at the size, yet the amount of power that the unit has. No bulky chords which allows unit to be worn and can be worn under clothing. Am very pleased with my purchase.

Rated 4 out of 5 stars

I’ve used Relive X on my partners back she has had a major back operation still using a back brace for support & a walker,she told me that she found some benefit in using the system but it’s early day... See more

Rated 5 out of 5 stars

This was an order for additional hydrogel pads, which were dispatched promptly and arrived (I’m in UK) within a week. First class service.

Rated 1 out of 5 stars

It was shipped rather quickly especially since I found out it was shipped from China.. but the device is not working properly having problems with the one side and with the remote control and not hold... See more

Rated 5 out of 5 stars

I have only used the device for one week so a bit premature to make an informed assessment but quietly optimistic!

Rated 5 out of 5 stars

I felt the relief in my back after 2 sessions. The case and charging is very quick. It is very stimulating on my back. Can really feel it. So powerful I can't put on a high number. I love the remote.... See more

Rated 5 out of 5 stars

Been suffering a long time have tried many treatments but to no avail only been using the device for a few days but already feel improvement

Rated 1 out of 5 stars

I ordered the unit, it comes from China,so it took 3 weeks to arrive. l ordered extra pads they never arrived. I spoke to the company they claim they were shipped on January 20th, its march 9th,stil... See more


Company details

  1. Massage Supply Store

Written by the company

Your solution for daily relief and support. When discomfort becomes your daily companion, it is important to find support that can improve your quality of life. Our massagers are designed to provide targeted relaxation to areas such as the feet, legs, and back. Whether you experience stiffness or heaviness, our devices help promote comfort within 15 minutes a day. No medication, no complications—just effective support for a life with greater ease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good Quality Product

I had to wait a while for the product to arrive but this was apparently due to a flood in the warehouse. Upon receipt, the device appears to be of good quality but it's too early to say whether it is effective as I am only 3 days in and so far there has been no benefit. The one thing I am unhappy about is the cost of replacement hydrogel pads. Apparently they need to be replaced after about 30 times use which amounts to 15 days. This makes the device rsther expensive if you want to use it on a regular basis

3 April 2026
Unprompted review
Rated 4 out of 5 stars

Relief:

Relief:

Within days of using the device I started to feel some easing of the sciatic pain.

I am in my third week of the 90 day relief plan and hope that the progress continues.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I was extremely dubious about this as…

I was extremely dubious about this as it did take a long time to arrive but now that it has i am very happy with it. I have used the tens machine previously and get a similar result from this product without all the wires getting in the way. After working out how to pair the pads to the machine it seems to work very efficiently. I would reccomend it if u have an issue with your lower back. 1 down side would be the cost of replacement pads but i guess if wanting to get relief from the twinges thaey are worth it.Thanks

31 March 2026
Unprompted review
Rated 5 out of 5 stars

The company was very good in…communication.

The company was very good in communicating why there would be a delay in shipment. I received the product in good order and so far am pleased with the ease of use. I have only used it twice and enjoy the relaxation it brings to my back. I expect good results after prolonged use.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ReliveX

ReliveX has worked excellent on my low back, leg, and palm. I use it often to relieve my pain from a lot of muscular pain and a carpal tunnel. The ReliveX is very easy to use plus being very portable. I take it on trips.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

I am really impressed with NMES DEVICE…

I am really impressed with NMES DEVICE I noticed an improvement with pain level going from 10 down to a comfortable 3 just after one use on my lower back and it has helped me to start walking around the block again with less pain and discomfort

3 April 2026
Unprompted review
Rated 4 out of 5 stars

Excellent communication with me

Excellent communication with me, even when there was an initial delay in sending the package out. The information provided was clear and extremely helpful. Too early to say how effective it is but I am confident. It will take a few weeks.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Please be very weary of this company…

Please be very weary of this company who charged me double for one of the product, it seems to be a scam Company ,I emailed to cancel the item 5minutes later only to get a a reply saying the item
Had already been sent out , put then I got another email hours after asking would I like to add to my order at a discount to go on the same delivery, they are praying on the sick and elderly , give this company a total miss , I will be up dating this from time to time ,

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great for Spinal Stenosis

Having been diagnosed with Spinal Stenosis of the S1 - L4,L5 leaving me in constant pain when I stand or try to work for more than 5 mins, I needed a solution to move my muscles while I cannot exercise.

I have found it soothes the area and although it has solved or cured the issue, it has certainly keeping me moving. My back and core feels stronge and I’m confident that longer use may just reduce the pain…hopefully!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Long delivery time wait, but well worth it.

Although I had to wait 6 weeks to get delivery of the unit, after using the Relivex for a week now, I can definitely notice a difference in my pain level. I have several herniated discs in the L4 to S1 area and nothing has helped in 10 plus years. I will continue using the unit to see if my pain continues to get better.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I received my Relivex and immediately…

I received my Relivex and immediately used it on my lower back. And I continued for a few days and the throbbing discomfort has deminished. The only thing I would suggest is that the pads last longer u gave only had this for a month and already had to replace the pads. Other than that it is easy to use and I love that I can travel with it.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Product is Nicely Packaged

The product was delivered in perfect condition and well packaged. It took a bit longer to arrive than I had expected due to warehouse issues but there was continuous communication and tracking updates sent on a regular basis.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

STAY WELL AWAY

Stay clear, £132 didn’t receive the items, then the subscriptions start £43 that you don’t agree too, when you raise a PayPal claim they try to blackmail you into closing the claim before they’ll refund you. The managers Dana won’t refund unless the claim is closed. STAY WELL AWAY!!!!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very solid product!

I didn't know what to expect but when it came it was a very solid product and it's helping my chronic back pain .
The remote is very simple to operate and I love that the storage box also acts as a charger

18 March 2026
Unprompted review
Rated 5 out of 5 stars

It certainly takes some getting used to…

It certainly takes some getting used to and know what the different numbers and strengths are on the remote. Since I need to use the pads on my lumbar area, it’s awkward to manipulated the gel pads and know exactly how to adjust the pads when I cannot see them. Any suggestion would be appreciated.

24 March 2026
Unprompted review

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