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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its effectiveness in alleviating pain and improving mobility. Many people found the device easy to use and appreciated its portable, battery-operated design. Consumers frequently noted significant improvements in their conditions, with some even reducing their reliance on pain medication. However, some customers also noted issues with the delivery service, experiencing delays and extended waiting times for their orders. A few other people also felt that the product did not work as intended, citing problems with the device's functionality, such as one disc being weaker or the remote control not working properly.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers express satisfaction with the product's... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product's premium quality,... See more

User experience

Customers generally report positive experiences with the product's user-friendliness. Many reviewers found... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers experienced long delivery times,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Was a bit sceptical about this item but willing to give it a try as back pain still there after a laminectomy 4 months ago. Happy to confirm after 3 x 15 minute sessions pain duller & feel better mo... See more

Rated 4 out of 5 stars

The device came with all necessary good things and I have just started using it. The item is as described. However the sticky pads will wear out and need replacing after so many uses. The company does... See more

Rated 4 out of 5 stars

Arrived within time frame, so happy with that. A bit concerned that when I replace everything back in the case after use, they turn back on! I just hope they switch off again when box is closed. Defi... See more

Rated 4 out of 5 stars

Very good item, I have lu lumbar pinal stenosis so thiis helpping. I hope it does help allot as I can not walk unaided and lose my balance, so hopefully revlvex will give me back some quality to get... See more

Rated 5 out of 5 stars

I have used this product for one week multiple times a day. By the 3rd day I have gotten feeling back in my left leg and can actually feel my toes wiggle. I’m just hoping to be able to walk further wi... See more

Rated 5 out of 5 stars

Apart from an unexpected delay the ReliveX arrived in perfect condition, the opened product looked smart and very well made. Trying it for the 1st time is strange but once you get used to the feeling... See more

Rated 5 out of 5 stars

I bought this item as a last results I’ve been on strong medication and constant exercise coping with extreme pain while doing it. I have read up about people that have surgery and results were not g... See more

Rated 5 out of 5 stars

I have spondylothesis, stenosis, and arthritis. I had trouble walking, even through a grocery store. After a week of using this unit, I am walking much better. The pain is decreasing daily. Thanks... See more

Rated 5 out of 5 stars

I love the ReliveX massage kit. The flexibility of positioning of pads work brilliantly. The charge time is relatively quick. I found the varied programs really helped my aching muscles. I managed a g... See more

Rated 5 out of 5 stars

I'm so glad I purchased the ReliveX! It has been a God send in helping me deal with my chronic back pain. I've been diagnosed with stenosis, scoliosis, arthritis and bone spurs in my lumbar and thorac... See more

Rated 5 out of 5 stars

Finally diagnosed with spinal stenosis but surgery is not preferred. Epidural injection on January 22, 2026 has reduced painful spasms and sciatica pain but I want a more long term solution. Many... See more

Rated 5 out of 5 stars

Just received my product a couple of days ago. Delivery took a month, but I am thrilled to get started. Used it today for the first time. Wow, can't believe the vibrations can be so strong. Keeping po... See more

Rated 5 out of 5 stars

Very easy purchase and came very quickly even though I live in Australia. I've only had the relivex thing for a few days so I can't say whether it helps or not, but it certainly seems to work better t... See more

Rated 5 out of 5 stars

I have spinal stenosis and was sceptical about how or if it would work for me. I can honestly say how surprised I am that already my core is being strengthened and for the first time in 2.5 years I a... See more

Rated 5 out of 5 stars

This is an excellent device. I’ve been plagued with low back pain for years and have tried all types of modalities to address my chronic pain. This device has certainly helped to moderate my pain leve... See more

Rated 1 out of 5 stars

I have ordered the reliveX on tge 8th of January 2026! Its been more than a month now and still haven t received it ! I am truly disappointed after all the advertisement shown!!!

Rated 4 out of 5 stars

Am happy with Relive X.took long time to deliver. Only used last 3 days did find if difficult to get both going together. But have managed now.looking forward to the results.

Rated 4 out of 5 stars

It took 5 weeks to receive my device, although I did from time to time receive a message from Shop that it was coming. I've only had it for a few days and I'm still learning how to use it (note the pr... See more

Rated 5 out of 5 stars

Received ReliveX and used it on my back every day for 15minutes . I have found my back is less painful and I can move my body easier. I am now going to start using my ReliveX on my dropped foot to see... See more

Rated 4 out of 5 stars

I had to wait a while for the product to arrive but this was apparently due to a flood in the warehouse. Upon receipt, the device appears to be of good quality but it's too early to say whether it is... See more

Rated 4 out of 5 stars

You were very helpful with my orders,I have used the ReliveX every day and have noticed the pain has reduced quite extremely in the 6 days I have had it.Before I started to use ReliveX I would be in... See more

Rated 4 out of 5 stars

So far I am enjoying using the product but have only had it for a few days so as yet no sign of pain relief. I am not expecting it to work instantly and am committed to every day 15 minutes a day and... See more

Rated 4 out of 5 stars

I've not had my Relive X device for very long and I've used it only once so far. I do like that it was easy to use and fit comfortably on my lower back. It was also bonus that it works remotely with... See more

Rated 1 out of 5 stars

Please be very weary of this company who charged me double for one of the product, it seems to be a scam Company ,I emailed to cancel the item 5minutes later only to get a a reply saying the item Had... See more

Rated 4 out of 5 stars

The customer service and product is great. The delivery time is far too slow. You need a distribution depot, that holds stock, in Europe or UK. To ship from China takes far too long.

Rated 4 out of 5 stars

Though my initial first order did not arrive promptly, ReliveX customer service was prompt in responding to my query, assuring me of delivery in due course. I did subsequently receive the shipment---... See more

Rated 4 out of 5 stars

The ReliveX stimulator is eady to use with 6 modes and I believe 16 intensity levels. I have used it on my neck and it has helped relieve pain. The pain is still there, but at a lower level. I have n... See more

Rated 4 out of 5 stars

I was very excited to receive the device but it took a very long time to arrive . I’m in Canada so not sure where it was coming from. I thought the US. So while I was waiting I reviewed two other de... See more

Rated 4 out of 5 stars

Seems very good product. I have only used a few times so far as took along time to arrive. I did notice an improvement in pain after first two uses but will take some time to give a full opinion.

Rated 5 out of 5 stars

Fantastic machine.Great storage and charging unit. Love how easy it is to use and best of all... I am finally getting some nerve pain relief! I've used it everyday since I received it.

Rated 4 out of 5 stars

Slow delivery but answered all my emails quickly. Ive had this device now for 3 days it works well and seems to make a diffdrence although bit early. Order more sticky pads,im not sure they will la... See more

Rated 4 out of 5 stars

Relief: Within days of using the device I started to feel some easing of the sciatic pain. I am in my third week of the 90 day relief plan and hope that the progress continues.

Rated 5 out of 5 stars

I received my Relive and I was more than ready to use it. I’m only day 3 into it but , I’m looking forward to using it day and nite as it is recommended to do. I have the program and I will follow... See more

Rated 3 out of 5 stars

Took a long to receive the product. It is well made but I have only used it 3 times so cannot see yet how effective it is

Rated 5 out of 5 stars

I am using it for a week and i am already feeling better my muscles are more relaxed highly recommend it . Follow the instructions and it will work for you too

Rated 4 out of 5 stars

The product is well made and seems like a good quality product. I have not used the unit enough yet to give an accurate review. But I am hoping it will give me the relief it claims to provide

Rated 3 out of 5 stars

I was upset as the Shipping took about 21 days. A quick response let me know you were over run with orders. The response was appreciated! I have noticed that one disc seems weaker tha... See more

Rated 4 out of 5 stars

Although it's early days, the product seems to do as intended, so I'll continue using it until I see the results.

Rated 5 out of 5 stars

Like everyone else, I was very sceptical about this product. It is very easy to use only15 minutes a day. I use the product every night after my shower. I find it does ease the sciatica pain down my... See more

Rated 5 out of 5 stars

I have spinal stenosis and I have been in a lot of pain. The doctors want to do surgery and I'm just not up for it. Since using my device I am able to do things I wasn't able to do. I am not pain f... See more

Rated 5 out of 5 stars

Although it took a while to receive my product I have found it work great. I have not had sciatica since using relivex. it has only been a week but feeling the results already.

Rated 5 out of 5 stars

The machine arrived very soon after ordering but the extra pads, that I ordered, were about 4 weeks late in arrival, which was not a problem. I kept following up on the delivery and was advised that... See more

Rated 1 out of 5 stars

Waiting over a month for the product to be delivered. “Flood” in the warehouse. But the tracking number says it can no longer be found. WTHeck???

Rated 5 out of 5 stars

I am only 4 days into this and can already feel a change to my back. Lack of stiffness, much reduced level of pain in as much as 2 days without painkillers. Feeling positive for the future

Rated 5 out of 5 stars

I was actually quite surprised at the size, yet the amount of power that the unit has. No bulky chords which allows unit to be worn and can be worn under clothing. Am very pleased with my purchase.

Rated 4 out of 5 stars

I’ve used Relive X on my partners back she has had a major back operation still using a back brace for support & a walker,she told me that she found some benefit in using the system but it’s early day... See more

Rated 5 out of 5 stars

This was an order for additional hydrogel pads, which were dispatched promptly and arrived (I’m in UK) within a week. First class service.

Rated 1 out of 5 stars

It was shipped rather quickly especially since I found out it was shipped from China.. but the device is not working properly having problems with the one side and with the remote control and not hold... See more

Rated 5 out of 5 stars

I have only used the device for one week so a bit premature to make an informed assessment but quietly optimistic!

Rated 5 out of 5 stars

I felt the relief in my back after 2 sessions. The case and charging is very quick. It is very stimulating on my back. Can really feel it. So powerful I can't put on a high number. I love the remote.... See more

Rated 5 out of 5 stars

Been suffering a long time have tried many treatments but to no avail only been using the device for a few days but already feel improvement

Rated 1 out of 5 stars

I ordered the unit, it comes from China,so it took 3 weeks to arrive. l ordered extra pads they never arrived. I spoke to the company they claim they were shipped on January 20th, its march 9th,stil... See more


Company details

  1. Massage Supply Store

Written by the company

Your solution for daily relief and support. When discomfort becomes your daily companion, it is important to find support that can improve your quality of life. Our massagers are designed to provide targeted relaxation to areas such as the feet, legs, and back. Whether you experience stiffness or heaviness, our devices help promote comfort within 15 minutes a day. No medication, no complications—just effective support for a life with greater ease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

My initial experience.

Remote does not turn units on and when you are applying them to your lower back you have to feel your way around. The remote does however turn units off. Your video link doesn't work. I would like to see a video on how to use the unit on lower back and hips.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

A week in and good so far

The company kept me informed about a delayed delivery and regular updates on where it was. I have used it for a week now and the lower back pain is getting better every day

5 April 2026
Unprompted review
Rated 5 out of 5 stars

The product is excellent

The product is excellent, but the Customer Service is extraordinary. One evening I emailed CS with some basic operation questions and the next morning I received step-by-step instructions which were much clearer than the user manual. I sent a 2nd email with a minor question and got a reply the next morning. I'm into the 4th day of using the System and can feel some results already. So, I'm optimistic about the long-term end result.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

4 Stars only because is too early in treatment

At this time i gave 4 stars only because i just received a week ago and it's too early to know if it works for sciatica as I am at first stage, Comunication is very good and product over all looks excelent only down is price of the replacements pad,
Once i advance in the treatment i could raise or lower my review

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Even though it took a little longer to…

Even though it took a little longer to receive the item I had ordered, the company notified me right away that they had a problem in shipping...I've now been using the relivex for three days and I already can feel the difference in my legs...hopefully it will continue to get better...

2 April 2026
Unprompted review
Rated 1 out of 5 stars

You have to pay shipping to return it to China.

It was shipped rather quickly especially since I found out it was shipped from China.. but the device is not working properly having problems with the one side and with the remote control and not holding the charge long enough.. I asked to return it but I need to send it to China and pay for return shipping to China and then wait for a refund? How long will that take?. .. I'm not satisfied with the product.. although customer service reacted quickly to my concerns. This has been a horrible ordeal for me and I feel I wasted my money on a product I can't use. The ReliveX has not helped my pain. I had high hopes for this. 😢..If it worked better maybe I could have given it more stars..

4 April 2026
Unprompted review
Rated 3 out of 5 stars

Delivery took longer than expected

Took longer delivery than expected. Some problem with factory flood issues ?
I have used this device for just a few days but not long enough to determine if it will ease my severe Spinal Stenosis pain.
It looks a well made quality product.

5 April 2026
Unprompted review
Rated 4 out of 5 stars

Slow delivery but answered all my…

Slow delivery but answered all my emails quickly.
Ive had this device now for 3 days it works well and seems to make a diffdrence although bit early.
Order more sticky pads,im not sure they will last that long.
Gives realy powerfull pulses and you know when you turn it up.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I have spinal stenosis and was…

I have spinal stenosis and was sceptical about how or if it would work for me. I can honestly say how surprised I am that already my core is being strengthened and for the first time in 2.5 years I am standing more upright! Yes I still have pain but I am hopeful that this too will improve

3 April 2026
Unprompted review
Rated 5 out of 5 stars

There communication was outstanding...I…

There communication was outstanding...I had a problem with the tracking not working a couple times and emailed them and they emailed me a new link right away and explained that there was a situation going on that my shipment was going to be late...very upfront and forthcoming to keep me informed...loved that!!!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

ReliveX

Apart from an unexpected delay the ReliveX arrived in perfect condition, the opened product looked smart and very well made. Trying it for the 1st time is strange but once you get used to the feeling its fine. My very arthritic back feels slightly better but its early days so I'm very optimistic and positive.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Try me

Like everyone else, I was very sceptical about this product. It is very easy to use only15 minutes a day. I use the product every night after my shower. I find it does ease the sciatica pain down my left calf. I have spinal stenosis & it relaxes the muscles in my lower spine. I wondered if it would work using it whilst my severe pains were at the worst as when I get when out of bed. I am very happy to recommennd this product. They eased the pains immediately.

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Old vs New systems

When I purchased on-line, it was a single puck system. Now I see advertised double (2) puck units. Are the newer units better and would it be worthwhile to "upgrade"?

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Was a bit sceptical abut this item but…it does work

Was a bit sceptical about this item but willing to give it a try as back pain still there after a laminectomy 4 months ago. Happy to confirm after 3 x 15 minute sessions pain duller & feel better movement in lower back. As a golfer I look forward to the season ahead if this machine continues to help my mobility. Its also easy to use, the only thing I didnt do when ordering the initial purchase was to order extra pads which I have now done as I know the machine is going to help me.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very excited to try Relivex and…

I was very excited to try Relivex and so far I am not disappointed. Extremely easy to use and no wires like a traditional TENS unit. Everything is neat and compact and the whole charging case is very well thought out. I have been using it twice a day in the morning and night in 15 minutes sessions. I definitely get temporary relief which is to me no small miracle. I am a realist and know that it won't "cure" my back injury, but it is definitely giving some short term relief in the short time I have had the unit. Hopefully continued use will result in more relief.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I just received the product a few days…

I just received the product a few days ago and started using it. It feels good and I like the different types of styles and frequencies that are available. I need a little more time to really see how it helps but so far so good.

1 April 2026
Unprompted review

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