Transaction was difficult to understand because so many different email addresses, and phone numbers, and, business locations are displayed. Advertisements and up-sales are a real pain in the butt. We... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I Recently needed help with a issue of being charged several times and not knowing why so I called Rejuvacare and the customer service representative I got is named NONNIE. She was so helpful and ple... See more
Company replied
i think 4.5 stars but rounded up instead of down. i wouldve waited a little bit longer to give reviewers more time to review the product but ive used twice so far and have nothing negative to report.... See more
Company replied
As far as I’m concerned rejuvacare is in business to get your credit card number. They attempted to charge my card $42.95 per month for an unknown reason. I had to replace my card because I started to... See more
Company replied
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To start
To start, your advertising price was misleading when came to upgrading the device. The basic unite price is reasonable, but when the sight tells you that "for only $X amount one can upgrade", it fails to say that it is an additional or an extra charge to upgrade to 2.0 so I was mislead by by that tactic. It makes me wonder how honest a company is in other areas such as in making the product.
Second, the device looks and feel very nice to use, but no instruction included on how often or may times at day or at weeks one suppose to use it and no cleaning instruction found. The device effectiveness TBD, I don't know yet since I just got it and have used it only twice.
31 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this detailed feedback! We understand your frustration, and we'll be sure to pass this along to our team for review. We're glad the device feels nice to use, though, and we're sorry the usage frequency and cleaning instructions weren't included — please feel free to reach out to us at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) so we can help clarify all of that for you.
The RejuvaCare Team
Very poor product and customer service
Purchased their back massager through Amazon. It did not fit me (average sized male) waist, and did not help my back problems. The massage unit is inaccessible to the user, charging system does not have the red/green light mentioned in the instructions, and the two vibrator sides have unbalanced strengths. I simply want a refund. Amazon does not handle Rejuvacare returns, and my request for a refund has not been answered in the promised 48 hours — it has been 8 days. I want my money back and so far STRONGLY RECOMMEND avoiding this company. NOT impressed with their customer service.
31 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback, and we sincerely apologize for all the inconvenience this has caused. We searched for your account using the information provided, but we were unable to locate it — it's possible a different email may have been used. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your account and order details so we can look into this and help resolve it for you as soon as possible.
The RejuvaCare Team
Foot Pain
I ordered this product for my foot pain. Did NOTHING to help and they charge me a membership fee! I cancelled the "membership" fee and supposed to be reimbursed in 7-10 days.
30 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback, and we sincerely apologize that the product did not help with your foot pain as hoped, and for the frustration around the membership fee. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can look into a return or resolution for you, and make sure your reimbursement is processed properly.
The RejuvaCare Team
Trying to apply the article with my…
Trying to apply the article with my non- dominate hand was a bit difficult. A kind neighbor assisted and my experience so far seems beneficial
29 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We understand applying it with your non-dominant hand could be tricky, so we're glad your neighbor was able to lend a hand. It's great to hear your experience so far has been beneficial!
The RejuvaCare Team
Reply from Rejuvacare
Thank you so much for this wonderful feedback! We're so glad our customer service stood out as some of the best you've experienced. That truly means a lot to us!
The RejuvaCare Team
I need to return
I need to return the product and can’t get a response!!
I went To thier “ 24 hour Customer Service website and it’s a dead site.
Update: I emailed that email address yesterday and it bounced. Will try again.
Also on your website there is a contact address that ends in rejuva.care
AND I filled Out the contact email form and haven’t received an email response.
14 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for reaching out and we sincerely apologize for the difficulty getting a response. We would like to help you get this return started right away. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can assist you. RejuvaCare Customer Support
I've ordered just about everything…
I've ordered just about everything offered by Rejuvacare and everything works as promised: order placement, support, delivery, but most of all - I can see results. I am suffering from the deadly disease Lou Gehrig's Disease ALS and the pain is lessened with these products.
31 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing your experience! We are truly grateful to hear the products have helped lessen your pain, and we appreciate your continued trust in us across your orders. RejuvaCare Customer Support
Will not stop charging my sccount.
30 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback and we sincerely apologize for the inconvenience. We would like to look into your account and get this resolved right away. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support
Early in the process
Early in the process, but it seems to be helping some with the pain and discomfort in my back. I like the ease of operation and the mobility I have when it is running,
31 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback! We are glad it's already helping with the pain and discomfort, and that the ease of operation and mobility have been a plus. We truly appreciate your support! RejuvaCare Customer Support
Love what I purchased
Love what I purchased! The CS team is exceptional & I could not be more pleased overall!
28 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your experience! We are so glad you love your purchase and had an exceptional experience with our CS team. We truly appreciate your support! RejuvaCare Customer Support
Had a problem with the product.
Had a problem with the product.
Customer service immediately solved problem. I appreciate the quick response.
28 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback! We are glad our customer service team was able to quickly resolve the issue for you. We truly appreciate your support! RejuvaCare Customer Support
During my initial order I was very…
During my initial order I was very frustrated that I couldn't cancel my order. Customer service came to my rescue and made my experience a plus.
16 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback! We are glad our customer service team was able to turn things around and make your experience a positive one. We truly appreciate your support! RejuvaCare Customer Support
too early to tell. Just recieved but customer service was quick to respond and order was easy to place. I'm excited to give a review and a couple of weeks about how the product is working
I just received this product. It's too early to tell. I am excited to see what happens. I am happy to review this product in a few weeks to a month to see any results
30 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your experience! We are so glad the ordering process was easy and that customer service was quick to respond. We look forward to hearing how it works for you in a few weeks. We truly appreciate your support! RejuvaCare Customer Support
only used a few times but it does feel…
only used a few times but it does feel good on my feet
30 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your experience! We are so glad it feels good on your feet after just a few uses. We truly appreciate your support! RejuvaCare Customer Support
Little help.
17 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback. We are sorry to hear the product hasn't provided much relief. If you would like to discuss this further or explore other options, please reach out to us at support@rejuvacare.com or +1 302-261-9613. RejuvaCare Customer Support
Not pleased because it doesn’t fit and the belt extender wasn’t with it.
Not too great. My package was damaged and I didn’t get all the things that were to come with it. I saw the package looked like it was opened before I got it. It had packaging tape all around. The belt doesn’t fit and there was no extender piece or pouch that I saw it was supposed to come with. Not sure what you can do about it. In order to use it I have to sit in the chair and put it behind my back.
29 July 2026
Unprompted review
Reply from Rejuvacare
Thank you for sharing your feedback, and we're sorry to hear your package arrived damaged and appeared to have been opened before reaching you, with missing items like the extender piece and pouch. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can help get this sorted out for you.
The RejuvaCare Team
I was skeptical at first.
I was skeptical, but my sleeve has improved my shoulder pain condition as well as relieving pain and discomfort with ankle and feet.
15 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We totally understand the initial skepticism, so it means a lot to hear how the sleeve has improved your shoulder pain as well as relieved discomfort in your ankle and feet.
The RejuvaCare Team
I had to return a defective product
I had to return a defective product. The process was professional and step-by-step very responsive. The replacement part was received in a timely fashion.
Excellent follow up on a warranty promise. A level of responsiveness not normally seen in business today.
15 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad the return process felt professional, responsive, and easy to follow every step of the way, and that the replacement part arrived quickly. We truly appreciate you recognizing our commitment to following through on our warranty promise!
The RejuvaCare Team
Reply from Rejuvacare
Thank you for taking the time to leave a rating! We appreciate your feedback and are here if you ever need anything.
The RejuvaCare Team
Customer Service is Awesome
This company does not give you the run around, and they actually listen and care.
22 July 2026
Unprompted review
Reply from Rejuvacare
Thank you so much for sharing this! We're so glad you feel truly listened to and cared for, and that we've made things straightforward without any run-around. That means a lot to us!
The RejuvaCare Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.