Reinforced Beds Reviews 

884
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sturdy build and exceptional quality of the bed frames and mattresses, noting how solid and reliable the products feel in daily use. People also mention that the online ordering process is simple and the delivery service is remarkably quick, with helpful teams frequently taking heavy boxes directly to the preferred room. However, some reviewers were not happy with occasional delivery delays and missing hardware components upon arrival. A small number of consumers also reported frustrating communication hurdles or difficulties when trying to resolve these unexpected delivery and product issues.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the exceptional strength, solid... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the bed frames and mattresses are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times,... See more

Order

People report positive experiences with order, highlighting how simple, swift, and hassle-free the online... See more

Service

Consumers find service to be positive, highlighting seamless ordering, fast delivery, and helpful office... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son is 6ft 3, as broad as he is talland carries some extra weight. His old bed creaked and complained and he was never properly supported even with the good firm mattress The dark grey 'in... See more

Company replied

Rated 5 out of 5 stars

Seamless ordering and delivery service. Very impressed with the quality of the triple bunk bed I ordered - really super solid which is exactly what I wanted. Only one slight suggestion for improvement... See more

Company replied

Rated 5 out of 5 stars

Fantastically made bed! So strong and sturdy it definitely isn't going anywhere. Highly recommended for heavier bodies. Straight forward to assemble but very heavy ( that's a good thing) so because of... See more

Company replied

Rated 5 out of 5 stars

Very easy process from start to finish . Staff were available and willing to talk through best options on phone before purchasing and there was no pressure. Was kept informed of delivery date and time... See more

Company replied



Company details

  1. Bed Shop
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Store
  5. Furniture Wholesaler
  6. Mattress Store

About Reinforced Beds

Written by the company

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Written by the company

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Contact info

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4.5

Excellent

TrustScore 4.5 out of 5

884 reviews

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Replied to 96% of negative reviews

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4.5

All reviews

(884)

351 reviews in the last 12 months

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Rated 5 out of 5 stars

The mattress is exactly what my mother…

The mattress is exactly what my mother needed, very firm and flat, and the first night she found it too hard as she was used to her old mattress, so I bought a mattress topper and she is very happy now.

7 September 2026
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Reply from Reinforced Beds

Thank you so much for sharing this! We’re really pleased to hear the mattress is providing the firm, supportive feel your mother needed. It’s great that adding a topper has made it just right for her. Thank you for choosing us!

Rated 5 out of 5 stars

friendly

friendly, helpfull and best of all on time

1 September 2026
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Reply from Reinforced Beds

Thank you for your review! We’re so pleased you found our team friendly and helpful, and that everything arrived on time. We really appreciate your feedback!

Rated 5 out of 5 stars

Very good communication and very…

Very good communication and very efficient

7 September 2026
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Reply from Reinforced Beds

Thank you so much for your lovely feedback! We're really pleased to hear you found our communication clear and the service efficient. We really appreciate your support!

Rated 5 out of 5 stars

Easy shopping experience

Easy to purchase, delivery was quick and simple. Definitely worth paying for the installation service due to the weight of the mattress

14 August 2026
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Reply from Reinforced Beds

Thank you for your great review! We’re so pleased you found the ordering and delivery process quick and easy. It’s also great to hear the installation service made things that little bit easier. Thank you for choosing us!

Rated 5 out of 5 stars

Great experience

Great experience. Fantastic customer service and a very good delivery team. Helpful and kind.

8 September 2026
Unprompted review
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re really pleased you had such a great experience with both our customer service and delivery team. We truly appreciate your kind words and your support.

Rated 5 out of 5 stars

I order bedframes and mattresses (6 of…

I order bedframes and mattresses (6 of each ) on 2 days notice, The great staff had them ready for collecting.

10 August 2026
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Reply from Reinforced Beds

Thank you so much for your lovely feedback! We’re so pleased our team could get everything ready for you. A big personal thank you from all of us for choosing Reinforced Beds – we really appreciate your business and support!

Rated 5 out of 5 stars

Great service

Great service, great bed!

5 August 2026
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Reply from Reinforced Beds

Thank you so much! We’re really pleased you’re happy with both your new bed and the service you received. Thank you for choosing us!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic quality and excellent…

⭐⭐⭐⭐⭐ Fantastic quality and excellent service!
I honestly couldn’t be happier with our experience with Reinforced Beds.
The bed is very good quality, very well made, and feels incredibly strong and sturdy.
The staff were helpful, and we received plenty of updates and communication before delivery.
The bed is for my son, who is a special needs adult with sensory needs,He loves to belly bounce on his bed and needs plenty of space, so having a strong, spacious bed is really important for him.
In my personal opinion, the cost is absolutely worth it.The quality is excellent,
it was simple to put together, and I it feel like the bed frame will last a long time .
most importantly, my son absolutely loves it, and seeing him happy and comfortable makes it worth every penny.
Thank you to everyone at Reinforced Beds for such a great product and such a brilliant service.
I would definitely recommend you to others!

28 August 2026
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Reply from Reinforced Beds

Thank you so much for such a wonderful review! It means a lot to hear how happy you are with the quality and service, but most of all, we’re delighted that your son loves his new bed and feels happy and comfortable in it. Thank you for choosing Reinforced Beds and for recommending us!

Rated 4 out of 5 stars

Mattress is great

Mattress is great. Delivery time was great. Only concern was we paid for delivery to room of choice but when the men came they said that doesn't actually go to the delivery company and they weren't aware? Thankfully they did take it up to the room of choice and they were so so lovely regardless.

3 September 2026
Unprompted review
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted you’re happy with your mattress. We’re sorry for the confusion around your room of choice delivery, and really appreciate your understanding. It’s lovely to hear the delivery team were so helpful too!

Rated 2 out of 5 stars

The quality control over your…

The quality control over your components could be improved.
The foot inserts wouldn’t fit, we had to drill the holes out to make them fit.
Screws and threads not great.
Once assembled bead seams fine.
Delivery good

1 September 2026
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Reply from Reinforced Beds

Thank you for your feedback. We’re sorry to hear about the issues during assembly and appreciate you bringing this to our attention. We’re pleased the bed is now assembled and that delivery went well. Thank you for choosing us!

Rated 5 out of 5 stars

The delivery guys were great very…

The delivery guys were great very friendly and efficient

30 August 2026
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Reply from Reinforced Beds

Thank you for your feedback! We’re so pleased to hear the delivery team were friendly and efficient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good quality product

Good quality product. . Very solid bed frame. Value for money. My family and I love it!!!

29 August 2026
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted to hear you and your family are so happy with the bed and impressed with how solid it feels. We really appreciate your support!

Rated 5 out of 5 stars

When they say reinforced they REALLY mean it

So first of all the price to product quality ratio is insanely good. For under 500 quid we got a triple bunk bed for adults that will not only carry two rather unfit adults but will also probably survive the apocalypse with how sturdy it feels.

Considering the bed is THAT solid even the building process was good. Instructions were clear and with 2 people it took us around 5 hours total to build the whole bed in between our busy work schedules. Can't complain. It's easier to build than IKEA furniture for sure.

When receiving the bed there were some screws missing but a quick message to customer support and the very next day we had all missing items in the mail which was incredible.

The delivery of the bed itself was great too, two lads came and brought the boxes all the way upstairs for us. The delivery date could be booked for the day we wanted as well it was all really flexible.

I'm excited to spend the night in our new bunk bed!!! I will probably NOT be back to buy another bed, but only because this bed is going to last for 5 generations now that it's built!

28 July 2026
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Reply from Reinforced Beds

What a fantastic review – thank you so much! We love hearing how impressed you are with the strength of your new bunk bed, and we’re pleased we could get those missing fixings out to you so quickly. It’s also great to hear the delivery went smoothly. We really appreciate your support, and we hope the bed does indeed last for generations!

Rated 5 out of 5 stars

Robust and easy to build.

I’ve ordered quite a few beds in the past for family members from this company. Beds are very robust and easy to put together. It took 2 people 10 minutes to unpack and build.

17 August 2026
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Reply from Reinforced Beds

Thank you so much for coming back to us again! It’s lovely to hear you’ve chosen our beds for several family members and continue to be happy with their strength and quality. We really appreciate your continued support!

Rated 5 out of 5 stars

Good information when selecting…

Good information when selecting mattress and good delivery

28 August 2026
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Reply from Reinforced Beds

Thank you for your lovely feedback! We’re so pleased you found the information helpful when choosing your mattress and that everything went smoothly with the delivery. We hope you’re enjoying your new mattress!

Rated 5 out of 5 stars

Reinforced Beds - Excellent Service!

Reinforced Beds was excellent. The team who managed the install were professional, hardworking, and diligent. Lucy -- who managed the sales and delivery -- was prompt and considerate, and super helpful in arranging all the particulars. I'd happily work with this team of people again!

5 August 2026
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Reply from Reinforced Beds

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with both our team and the installation. It was a pleasure helping with your order, and we really appreciate your kind words.

Rated 5 out of 5 stars

Great support received when we had to…

Great support received when we had to contact customer services because of fault to mattress, described problem, covered by extended warranty, item replaced and faulty mattress disposed of no messing. Thank you very much 5⭐️ Reinforced Beds

25 August 2026
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Reply from Reinforced Beds

Thank you so much for your lovely 5-star review! We’re really pleased our customer service team could make the warranty process straightforward and get your mattress replaced without any hassle. We truly appreciate your kind words and continued trust in Reinforced Beds!

Rated 5 out of 5 stars

Amazing service office staff was great…

Amazing service office staff was great helping me this is the second time I have used this company, and will continue to amazing company. congratulation's the communication is great delivery service quality is the best. So easy to deal with

25 August 2026
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Reply from Reinforced Beds

Thank you so much for your wonderful review and for choosing us again! It’s lovely to hear that our team were helpful and that you were happy with the communication, delivery and quality of your order. We really appreciate your continued support and look forward to helping you again in the future!

Rated 4 out of 5 stars

Great mattress till now

Great mattress till now. No more back pains! I have been looking for a very firm mattress and this one is great for back sleepers. Side sleeping wasn't very comfortable for me, but may depends on people. May be I should use a mattress topper, but haven't tried it yet.

23 July 2026
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Reply from Reinforced Beds

Thank you so much for your review! We’re really pleased to hear that you’re enjoying the firmness of your new mattress and that it has helped with your back pain. We also appreciate your feedback regarding side sleeping, as comfort can vary depending on individual sleeping preferences. Thank you for sharing your experience with us!

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