Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... See more
Company replied
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Mariana and the team at RefundPros are awesome! We have worked with them for years and would recommend them again and again! Now with AWD -> FBA shipments - staying on top of refund is even more impor... See more
Company replied
Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and... See more
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RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... See more
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Company details
Written by the company
RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.
Contact info
Canada
- refundpros.com
Almost 2 years and no issues
Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take care of everything and you just have to sign a submission document once every few weeks. I highly recommend them for collecting money from Amazon that you would not otherwise be able to do on your own.
8 May 2026
Unprompted review
Reply from refundpros.com
Hi Jay!
Thank you for taking the time to share this. It’s great to hear the process has been smooth and hands-off on your end, that’s exactly what we aim for.
We really appreciate your trust over the past couple of years and are glad we’ve been able to help recover funds that might have otherwise gone unnoticed.
Customer Success Team
Mariana and the team at RefundPros are…
Mariana and the team at RefundPros are awesome! We have worked with them for years and would recommend them again and again! Now with AWD -> FBA shipments - staying on top of refund is even more important. Couldn't do with without RefundPros
11 April 2026
Unprompted review
Reply from refundpros.com
Hi Juliana!
Thank you so much for your kind words and for trusting us over the years, we truly appreciate your continued partnership.
Looking forward to many more years working together!
Customer Success Team
Can't recommend refundpros enough
Can't recommend refundpros enough. Tahlia was extremely helpful in recovering reimbursements for claims that were over 3 months old. They will fight tooth and nail for your money from Amazon!
17 March 2026
Unprompted review
Reply from refundpros.com
Hi Noah!
Thank you so much for your kind words! We're thrilled to hear that Tahlia was able to help recover those older claim, like everyone in the Claims Team, she truly goes above and beyond for our clients.
We really appreciate your trust in us and are always here to make sure nothing gets left behind.
Customer Success Team
Refund Pros is a fantastic company to…partner with
Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and afterwards nearly 100% hands off for the Amazon seller. Refund Pros is able to seamlessly dive into your data and get your hard earned money/inventory back. We absolutely recommend to any seller of any size or experience level to try Refund Pros for themselves. We are extremely happy with the services, level of professionalism and ease of process. The commission is worth every penny. We will continue using these services on an ongoing basis.
10 February 2026
Unprompted review
Reply from refundpros.com
Hi Angela!
Thank you so much for taking the time to share this amazing review! We truly appreciate your trust in RefundPros and are thrilled to hear that you’ve had such a positive experience with our service.
It means a lot to us to know that our hands-off process, attention to detail, and commitment to recovering your hard-earned funds and inventory have made a real difference for your business. It means even more when we know how long you had been trying to recover the money from that specific case.
We’re grateful to have you as part of the Refund Pros family and look forward to continuing to support you for many years to come. 💙
Customer Success Team
Refund Pros Has Made Claim Recovery an Easy Process
We have used Refund Pros for about a year and a half and they have been so easy to work with. They have recovered for us funds that we have been trying to get back for a long time. They make the process seamless and they have great reporting. Most recently they helped us a dispute a huge walmart.com claim that the broker we were using couldn't figure out but they cracked the case! Highly recommend!
27 October 2025
Unprompted review
Reply from refundpros.com
Hi Kristina!
Thank you so much for taking the time to share this! It’s been such a pleasure working with you.
We’re really glad our team has been making things easier for you and is helping you recover those funds, especially that tough WFS case!
We truly appreciate your trust and kind words and we'll keep on giving our best so you and your team get back what's rightfully yours.
Customer Success Team
Great Service!
I've been using Refund Pros for my Amazon business, and they have been great! Their team is thorough, professional, and efficient at recovering funds. The process is seamless, and they handle everything, saving time and hassle. If you're selling on Amazon you should be using Refund Pros. Highly recommend!
6 March 2025
Unprompted review
Reply from refundpros.com
Hey Brandon!
We really appreciate your thoughtful review! It’s fantastic to hear that our team has made the process smooth and hassle-free for you.
Helping Amazon sellers recover funds efficiently is our top priority, and we’re grateful for your trust in us. Thanks for the recommendation!
They helped me get back money from…
They helped me get back money from Amazon. Good job.
4 March 2025
Unprompted review
Reply from refundpros.com
Hi Lucy!
Thank you for your review!
We're glad we could help you recover your funds from Amazon. If you ever need anything else, we're always here to assist you!
These guys are awesome!
Gabriel Tahlia know their stuff and were a huge help! They saved us thousands on reimbursements!
Highly recommend!
12 February 2025
Unprompted review
Reply from refundpros.com
Hi Eli!
Thank you so much for your kind words! We're thrilled to hear that your case managers were able to help you recover thousands in reimbursements.
Your recommendation means the world to us! If you ever need anything, we're always here to help.
Refund Pros are awesome at finding $$$…
Refund Pros are awesome at finding $$$ owed to us - highly recommend!
3 February 2025
Unprompted review
Reply from refundpros.com
Hi Pete!
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with us.
Helping our clients recover what they're owed is our top priority, and we truly appreciate your recommendation. Looking forward to continuing to support your success!
Easy to use and effective
Easy to implement, quick help from the CS team and they have been effective in getting refunds
16 December 2024
Unprompted review
Reply from refundpros.com
Hi Matt,
Thank you for your kind words! We're so glad to hear you're happy with our service. We take pride in providing quick and helpful support, and it’s great to know we’ve made a positive impact.
If there’s ever anything more we can do for you, don’t hesitate to reach out!
Very little effort was required from me…
Very little effort was required from me - just what I like!
18 November 2024
Reply from refundpros.com
Hi Leon!
Thank you for your review! We're thrilled that you found the process easy and hassle-free. We’re always here to make things as seamless as possible for you.
Cheers!
RefundPros are the best
RefundPros are the best! They recovered several thousand dollars in a few weeks and it was super easy. What a great company..
28 October 2024
Unprompted review
Reply from refundpros.com
Hi Doug!
Thank you so much! We’re thrilled to have made the process easy and to have delivered quick results. Here’s to even more savings!
I wish I hired them sooner
Refunds pros has helped secure me tens of thousands of dollars worth of refunds. My only mistake was not hiring them sooner. I wish I did.
18 October 2024
Reply from refundpros.com
Hi Tim!
Thank you for your kind words! We're so glad we could help recover those funds, and it’s fantastic to hear you’re pleased with our service. Here’s to more successful recoveries in the future!
I had an amazing experience with…
I had an amazing experience with RefundPros. Their service was top-notch, and they went above and beyond to ensure I was satisfied with my decision. Highly recommend!
I was completely impressed with their professionalism and customer service.
2 September 2024
Unprompted review
Reply from refundpros.com
Hi Inna,
Thank you so much for your kind words! We’re thrilled to hear that you've had an amazing experience with us. Providing top-notch service and ensuring our customers are satisfied is always our priority, so it's great to know we were able to meet your expectations.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continue working with you for a long time!
Reply from refundpros.com
Thank you for your kind words! We're thrilled to hear that our service is working well for you.
It's always our goal to provide the best experience possible, and we appreciate your support!
Quality Service
My rep followed up when needed and acted quickly. They also pre-made the packing slips for me, so investigations on my side were quick and easy to verify.
13 September 2024
Reply from refundpros.com
Hi Christine!
Thank you so much for taking the time to share your feedback. We’re delighted to hear that you were satisfied with the quality of our service and that our team could make the process easier for you.
Should you ever need any additional support we’ll be here to help!
I had been using a different company…
I had been using a different company for years and it was good, but I never really new what was going on. I switched to Refundpros and life is so much better. They are better at getting me reimbursements and keep me in the loop. I am a very happy customer!
24 September 2024
Unprompted review
Reply from refundpros.com
Hi Clayton!
Thank you so much for your kind words and for choosing to switch to RefundPros! We're thrilled to hear that you're happy with the results and that our efforts to keep you informed are making a positive difference.
It's our priority to ensure you not only receive more reimbursements but also have full transparency throughout the process. We're grateful for your trust in us and look forward to continuing to support your success! 😊
As Advertised
RefundPros reached out to our company and told us that Amazon possibly owes us a lot in refunds that they don't return automatically. They work entirely off commission on refunds they find, so it was an easy decision to take the chance. RefundPros has reclaimed over $15k for our company from our last 18 months of Amazon sales that we would've had no idea how to get ourselves. Their responsive staff and auditing expertise makes them an incredibly easy company to work with. If you are an Amazon seller and aren't sure if you're getting back all the refunds you are entitled to, I strongly recommend working with RefundPros!
26 August 2024
Unprompted review
Reply from refundpros.com
Hi Avery!
Thank you for sharing your experience with us! We’re delighted to hear that our services have been valuable to your business.
It’s always our goal to make the reimbursement process as seamless as possible for our clients.
We appreciate your kind words, it’s rewarding to know that we’ve been able to assist you in recovering funds that might have otherwise been overlooked.
Thank you for choosing RefundPros, and we look forward to continuing to support you!
Easy, Reliable Service
RefundPros has unlocked easy, no-fuss refunds. As the manufacturer and shipper of our own branded products, I used to have to "make up" invoices with another company for them to submit. This means creating them in Photoshop and then exporting one by one.
RefundPros offered to create them for us, and all I do is sign to acknowledge that it is all correct. It's saved me so much time. Plus, they actually catch discrepancies! Our other company was missing hundreds.
6 August 2024
Unprompted review
Reply from refundpros.com
Hi Beth!
Thank you so much for your fantastic review! 🌟 Saving our clients time and ensuring accurate reimbursements is our top priority, so it's great to know we've been able to help you.
Catching discrepancies and maximizing your refunds is what we do best, and we're glad you're seeing the benefits. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you and your business every step of the way.
Thank you for choosing RefundPros!
Easy to work with and was able to get…
Easy to work with and was able to get done exactly what I need.
9 July 2024
Reply from refundpros.com
Hi Chidi!
On behalf of the RefundPros team, we want to thank you so much for your kind review!
Your satisfaction is our top priority, and we’re here to help anytime you need us.
Here's for more refunds to come!
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