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refundid.com Reviews 442

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TrustScore 3 out of 5

2.8

Alternative Financial Service
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the speed and ease of the refund process, often receiving their money instantly. People find the option to have funds returned directly to their bank account without issues to be very convenient. However, some people were dissatisfied with the user experience, finding certain aspects confusing or complicated, especially regarding return processes and payment options. Several customers mentioned unexpected charges, which they felt were not clearly communicated or easily avoidable. There were also concerns about the return policy, with some customers noting discrepancies regarding return label fees compared to stated policies, and issues with refunds not being processed or received within expected timeframes.

What people talk about most

Refund

Reviewers mention ambiguous feedback about refunds. Many customers appreciate the quick and easy refund... See more

Return policy

Users describe negative interactions with the return policy. Many consumers report that while returns are... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some consumers found the process very easy and... See more

Payment

Customers consistently express dissatisfaction with payment processes. Reviewers report issues such as money... See more

Based on these reviews

Rated 2 out of 5 stars

I found it very confusing. It refused to take my license and number twice even though both times I had entered it correctly. Had to go and use my Medicare card. Eventually I thought it was all a bit c... See more

Rated 4 out of 5 stars

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... See more

Rated 1 out of 5 stars

Accidentally clicked carbon offset button and no way to go back so I had to pay it once I pressed it. I was in a hurry, distracted by children and didn’t see then inconspicuous/ minuscule button in th... See more

Rated 1 out of 5 stars

While it states that it is free to return there’s no mention of insurance cost, it is automatic deduct without my authorisation. If I would know there is any charge on return, I would drop it in th... See more

Company details

  1. Alternative Financial Service

Written by the company

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.

Contact info

2.8

Average

TrustScore 3 out of 5

442 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service

I required a refund from Adore beauty, the process was very easy and amazing service. I was refunded immediately!

28 February 2023
Unprompted review
Rated 5 out of 5 stars

I shopped through Showpo

I shopped through Showpo. It was just really great to get the money back straight away rather than having to wait weeks - definitely makes the whole refund process a lot easier and makes me more likely to really love the pieces I keep.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

EASY AND INSTANT!

Refunding made getting a refund on my dress super easy and instant. Was a relief I could use that money to reorder the correct size and didn’t have to wait! Awesome process, thanks

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I use refundid for my showpo returns and it’s fantastic! Process is so easy to follow and is account refunded straight away!

28 February 2023
Unprompted review
Rated 5 out of 5 stars

So easy to use

So easy to use! Refund came through straight away, email with return slip did too. From there, refundit sent through reminders to let me know that I needed to post the parcel. Great user experience.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Great

Great company, send good reminders and are understanding

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service !

I got my refund on my shoes that were the wrong size straight into my bank before I had even sent them back which is a great help too purchase another pair straight away !

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and hassle-free!

I bought an item from City Beach and it didn't suit me so I decided to try Refundid. It was efficient and I got my refund with no issues and it was instant. In the past, I’ve always had to wait up to 2 weeks to get a refund and it was tough when you were short on money. I really like the concept of Refundid and I want every retailer to offer this.

15 February 2023
Unprompted review

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