Red Light Rising Reviews 

278
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in improving health and wellness, noting significant benefits for various conditions. Many highlight the high quality and sturdy construction of the devices, appreciating their powerful intensity and thoughtful design. People also value the ease of use and comprehensive information provided, contributing to a very positive overall user experience. However, some customers also noted significant delays in delivery, with some orders arriving late, in parts, or not at all, sometimes due to carrier issues. Additionally, a few people experienced problems with customer service, including ignored messages, abrupt responses, and issues with missing components or faulty products not being resolved efficiently.

What people talk about most

Product

People report positive experiences with the product, often recommending it for its effectiveness in various... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising the speed of... See more

Quality

Customers consistently note positive experiences with quality, praising the products for being well-designed,... See more

User experience

Customers had positive experiences with the user experience, finding the light easy to use and appreciating... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers reporting good communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... See more

Rated 5 out of 5 stars

I bought the Advantage Wrap. It took a while to arrive, but I’m using it twice a day on my shoulder which has been in physio rehab since April without any progress at all. In a week I am noticing a si... See more

Rated 5 out of 5 stars

The Red Light Rising team were helpful both pre and post purchase. Since the 2021 well known medical intervention, I have suffered from inflammation through out my body plus other unpleasant side effe... See more

Rated 5 out of 5 stars

Very satisfied with Red Light Rising Half Panel. Sturdy and appears to be extremely well constructed. Arrived a little later than anticipated, quality of packaging kept the item very secure. Ear... See more


Company details

  1. Health and Beauty Shop

Written by the company

Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4


Contact info

4.2

Great

TrustScore 4 out of 5

278 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(278)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied with Red Light Rising…

Very satisfied with Red Light Rising Half Panel.
Sturdy and appears to be extremely well constructed.
Arrived a little later than anticipated, quality of packaging kept the item very secure.

Early days using but will review again as to effectiveness

29 January 2026
Rated 5 out of 5 stars

Informative Guidance

Red Light Rising gives very comprehensive information about their products. Making it easy to decide if this product is something that could help you.

30 December 2025
Rated 4 out of 5 stars

I finally received all my order after the owner was involved and sorted me out. Thanks Bryan. Im using and loving my red light panels almost everyday. Fantastic product.

I don't complain or write bad reviews.... BUT having placed a large order in September, i have received some of it - in parts and late, and still waiting for the stand is just not acceptable. Advised there was a 5 week delay in September, and after chasing them i'm now advised next year.. Im sure it will be good when I get it, but they need to improve their logistics and communications. Buy elsewhere if you can.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Good product at a good price

Good product at a good price.
Only concern was that there was no US 120 volt ac plug choice. Company said I have to purchase an adapter, but it arrived with a US 120 volt plug and works great. It would be nice if they would add that choice to their web site, so US buyers can purchase with confidence.

26 November 2025
Rated 5 out of 5 stars

Red light rising are an amazing…

Red light rising are an amazing business. They look after you holistically. No quick sale and then drop you. They look after you all the way and more. I wish them so much success. They are championing the way in health.

15 October 2025
Unprompted review
Rated 4 out of 5 stars

I already had one lamp.

I already had one lamp and find it Brilliant.
I purchased another for my daughter but it came without a mains charging cable. I’m told this is being sorted so when it turns up and my daughter is able to use it, then it will I’m sure be 5 Star.
George Baker.

3 November 2025
Rated 1 out of 5 stars

Unresponsive on refunds - in breach of contract

They owe me £450. They've had the goods returned for well over two weeks. They keep fobbing me off with statements about needing to check receipt of goods, the courier sent me a tracking receipt. They have ignored my letters of breach of contract. I've come on here to warn others and see Trustpilot warning that RedLightRising are misusing reviews, false representation. Perhaps RedLightRising need to be investigated for fraud. AVOID.

15 November 2025
Unprompted review
Red Light Rising logo

Reply from Red Light Rising

Greetings, I'm sorry to see this and I am aware that you're waiting for your refund.

Our Warehouse does sometimes take a long time to confirm that the unit has been returned in satisfactory condition.

I understand that waiting two weeks is simply unacceptable from outside.

I have requested more information so that I can identify you and process your refund immediately.

We have also just been made aware of the Trustpilot warning. I can assure you this was simply a design mistake where we used a trust pilot image in the wrong way and never received the notification to delete it. We have since deleted it to comply with trust pilots rules.

I understand you are annoyed and you have every right to be suspicious of our business.

I hope to hear back from you soon so that I can track down your order and refund you in full.

Thank you, Bryan.

Rated 5 out of 5 stars

3 weeks and now the whole house is into it

I have used red light for a few years now, and I thought that I have enough red lights. That was until I saw and felt the target light 4 at the health optimisation summit. I wanted to have a go so did 2 five minute sessions throughout the day. The intensity of this light was noticeable straight away. And when reading the stats you see why. This is such a powerful light, it’s recommended for clinics. Which is also one of the reasons I wanted it. To get as power a red light high that I can get, in a concentrated beam almost. I’ve had it for 3 weeks and the whole house is benefiting from the light. I’m the only one that stands in front of the panel. But everyone else has been using this light because it has a really practical adjustable stand which allows you to use the light while watching tv or sitting at the table or desk and because it’s so powerful you can feel a difference after a few minutes. I have a physical job and enjoying working out and I’m closer to mid 40s than I’d like to be. Red light is a way to give my body a boost to help recover and live my best life for me and my family.

30 October 2025
Rated 5 out of 5 stars

Life enhancing product

Highly responsive, fantastic service, exceeded proposed delivery time. Goods were impressively wrapped and presented; secure and professionally well considered. Info accompanying product highly informative. Easy to use.
Product is well designed. I use it to for pain management, and to enhance recovery.

Highly recommended.

4 November 2025
Rated 2 out of 5 stars

Iv had the half stack panel for less…

Iv had the half stack panel for less than a month. It’s not for me- I ordered with confidence due to their refund no quibble. However for a good few days now I’m having to chase them on email and what’s app for their returns guide. I can’t find any info on website with these instructions either. Not happy with this customer service. My order number is RLR-S5744. Please find me on the system and arrange a collection asap. Many thanks

1 November 2025
Unprompted review
Red Light Rising logo

Reply from Red Light Rising

Greetings, I'm so sorry to see this. I am going to search for your order right now and someone from the team will be in touch.

This is absolutely not acceptable from our side.

Sorry you've had to go through this.

Bryan.

Rated 4 out of 5 stars

Only reason I've not given 5 stars was…

Only reason I've not given 5 stars was simply because my country wasn't on the delivery handlers list. This meant I had to send several e-mails to gain attention to the problem. Once solved, I sat in anticipation of my Red Light 670 arriving which it did exactly on time.

Probably the strangest thing I've noticed when using the lamp for the 3 minutes daily as per instructions, is I want it to go on for longer. Of course, I'm not doing this. However, the Red Light exudes comfort not in the sense of warm heat, as in a tangible calm at the beginning of the day. Guide suggest using the Red Light between 8 & 9.am. If I could, I'd sit there from 8.am to 9.am. Yes, a whole hour it is that remarkable a feeling. Anyone fearful of trying this advance in tech, should overcome those fears. It is proving worthy of every Euro spent.

17 October 2025

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