Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more
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Company details
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Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire
Contact info
Red House Service Station, Heath Road, Heath, Chesterfield, Derbyshire, S44 5QS, United Kingdom
- 01246 85 84 83
- redhouse.group
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Excellent service
Excellent service, they guy that came out was really good
Fast reliable service on time …
Fast reliable service on time good prices high spec vehicles on fleet great people to deal with looking for to future work for them thanks
Great experience
Andy came out to us today when our car broke down. He arrived really quickly and soon had our car loaded and took us back home. Andy was really polite and friendly and a credit to the company. Thank you Andy
Fantastic Service!
Absolutely fantastic! Andy arrived this morning to recover my vehicle within 20 minutes of reporting it broken down so it could be transported to a local garage. My vehicle was parked on a difficult driveway making it exceptionally difficult to get it on to the recovery truck. Andy managed to do this all on his own, it was incredible to watch, a work of art! Andy was polite, pleasant, patient and professional throughout, a credit to Red House Service Station. Thank you so much Andy we couldn’t be more appreciative of all your hard work and the fantastic service you provided us with this morning. Thank you
Red House garage
Definitely nothing to complain about. They arrived at the stated time and delivered my car (and me) home. Joel who attended is a credit to the company. He took great care when loading my car onto his truck. A really good service.
Super Ed !!
The driver Ed was great, arrived within 20 mins of my phone call, very profesional, friendly and imformative, was back home in 20 mins. Great service Red house keep up the great work.
Amazing
Amazing! I broke down at 4.30pm and recovery was with me by 5.10pm. The man who came out was so helpful and suggested the issues which were wrong with my car. He made a very difficult situation less stressful and worry free. The call centre were also in contact throughout! So grateful for the help!
I broke down in the wilds of Derbyshire
I broke down as I was leaving a camping meet in the Derbyshire countryside. Thankfully I have breakdown cover. After speaking with my insurer I contacted Redhouse breakdown service to check on their availability and they were able to assist within an hour or so depending on traffic. I was concerned they wouldn’t find me and there was intermittent signal issues but Redhouse had it covered. A text returned to them confirmed my exact location and I was even able to track the driver. The confident professional who arrived instantly put me at ease and explained what will happen. It is worrying to breakdown when you’re alone but the service I received was quick, efficient and I felt safe. Red House Service Station you’re top class.
Got me back on the road quickly
Got me back on the road quickly. I had a flat battery, after a quick call to call assist they arrived quickly and got me back on the road within 30 minutes and diagnosed a fault on the car at the same time.
The garage came very promptly
The garage came very promptly, the two mechanics sorted the problem very quickly. They were very friendly and professional. My car was sorted in a few minutes. Great service, thank you so much.
Well done AutoAid and Redhouse
Well, auxiliary battery failed on my hybrid Toyota (3 years old) so called AutoAid ( on app) who dispatched Redhouse to me - 3/4 hour wait which was great compared to RAC and AA. Andy, the technician, checked the battery after jump starting it - only 2% life left in it so offered a replacement £70 incl fitting which I thought was reasonable. Paid by card and an invoice was sent to my email .
Couldn’t have asked for better service and a very knowledgeable technician to get me going again
Well done AutoAid too as they phoned me twice to see if technician was on site and again when I got home to see if I was happy with the service
Excellent service
Excellent service. Quick response, friendly staff. Thank you for your help.
Exceptional service from Ed.
Contacted my breakdown provider at 17.02 on a Friday evening. Ed arrived on site at 17.43. Before the hour was out Ed had the car loaded and us on our way to our chosen garage. Thank you Ed. Excellent service from a friendly, chatty chap.
Dave was very knowledgeable and…
Dave was very knowledgeable and courteous and explained the recovery steps clearly.
I can’t fault him at all.
100% positive!
Arrived promptly. Friendly, efficient mechanic who put me at my ease and answered any questions I had. Solved the problem within half an hour and had car up and running!
Arrived within about 15 minutes of our…
Arrived within about 15 minutes of our call. Lovely bloke who checked everything, sorted out out and reset fault codes.
First class service.
10/10 service
I couldn't believe how fast the whole experience was. I had taken out the policy for piece of mind and it came when I needed it the most. Literally less than an hour and my car was on the back of the transporter (after he was unable to fix road side) and we were at our local mechanic. The service was great and felt confident with the transport as Shaun had to do a tricky reverse on to the garage yard.
By far exceeded my expectations
By far exceeded my expectations. Phone staff were outstanding and by a long way exceeded the last 4 local recovery firms I tried who sounded like plant pots on the phone. Came in 20 mins and repaired at roadside when I though it would be a trip to the dealer.
Thanks!!!
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