Redbox has made mental healthcare accessible and affordable. Without it, I truly don’t know where I’d be. I have severe anxiety, but with three kids and a full time job seeking out care is very diffic... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried two other online birth control pill providers who caused nothing but chaos, before coming to Redbox Rx. I am so glad and relieved, that they could perscribe the proper and requested pill that... See more
Company replied
After a visit to my dermatologist where my concerns were dismissed, my best friend told me about this site where she gets her treatments. Super easy and convenient! Provider reviewed and approved my... See more
Company replied
After my physician retired, I needed to have a prescription renewed and couldn't find anyone locally who could see me as a new patient in a timely fashion. RedBox RX came to the rescue. I was able to... See more
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Company details
Written by the company
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
Contact info
United States
- 844-733-2697
- info@redoxrx.com
- redboxrx.com
3.9
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy of well organized Online service
Easy of well organized Online service. Well done website. Good communications from RedBox service. Reasonable options available, good qualification questions asked. Providing safe means in determining services. Found RedBox Rx to be prompt with interactions and follow-up.
25 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind and well thought out review of our services Richard! We are happy to have been of help to you and are grateful you gave RedBox Rx a try!
I tried two other online birth control providers....
I tried two other online birth control pill providers who caused nothing but chaos, before coming to Redbox Rx. I am so glad and relieved, that they could perscribe the proper and requested pill that has worked for me for years. Amazing that it was this easy and fast without the run around.
23 March 2026
Unprompted review
Reply from RedBox Rx
Thank you so much for putting your care and trust in RedBox Rx. We truly love to be able to help our patients get the treatments they need, and we are grateful that you gave our services a try! Please let us know if you ever have any questions or concerns we can answer for you. Our team is here and happy to help you!
Excellent customer service
Excellent customer service. Excellent, program.
I’m very happy with Red Box
21 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Peter! We are so very happy to hear that you had such a great experience with RedBox Rx! Please let us know if there is anything else you need. We are here and love to help our patients get the care and service they deserve!
My main concern was adressed andsmooth process, missed one item the…
My main concern was adressed and the process was really smooth! Would be 5 stars but I requested a second prescription, and this was not addressed or even mentioned.
21 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your feedback, and we are happy to hear that you had a good experience with the process! Please feel free to reach out to our Patient Care Advocates at either 844-733-2697 or info@redboxrx.com so that we can make sure your request of the second prescription is addressed by our provider support team if you have not already done so. We are here and happy to help!
Terrible product and customer service
Terrible product and customer service! I have ordered eye drops, they sent it FROM THE OTHER SIDE OF THE COUNTRY. It took 1 WEEK to get them, by that time I didn't need them. When I asked for the return, they refused.
Don't use it - just a waste of time and money..
18 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for sharing your concerns Dmitry. I see that you had submitted the questionnaire and was prescribed medication for the condition you wished to treat. After reviewing your account, I do see that the medication was shipped out to you yesterday.
Shipping via USPS Ground Advantage is the default shipping method we use at no additional charge to you. RedBox Rx also offers expedited shipping options through UPS which you can select at the checkout when you purchase your treatment. Shipping prices and delivery times are all listed under the shipping portion of the FAQ's section on our website. We do understand that some treatments need to be started as soon as possible, which is why we also offer the option for you to pick up your prescription at your local pharmacy. This option can also be selected during checkout when you pay for your treatment.
We regret any misunderstanding that may have occurred and encourage you to reach out to our Patient Care Advocates by phone at 844-733-2697 or by email at info@redboxrx.com if you’d like to discuss your concerns further. Your feedback is important to us, and we appreciate the opportunity to improve your experience and assist you in any way we can.
Very Smooth Process he experience was satisfactory because…
The experience was satisfactory because everything went very smoothly. I'm mostly referring to the technical part of the process. There were no glitches and I was kept well informed of the status of my appointment through email and text messages.
16 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review! We are glad to hear the process was smooth and clearly communicated to you!
Redbox RX is Incredibly Convenient
Was easy to get hooked up with a psychiatrist who was able to get my existing prescriptions prescribed so I could continue my taking my meds during a gap in health insurance. Was very reasonably priced. It's good to know if Im ever in that spot again I have Redbox RX in my corner😃
15 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Ian! RedBox Rx will always be ready and happy to help you whenever you need our services! Thank you for trusting us with your healthcare needs!
Systems intended to push more product / scam
Everything seemed to go well but then an online scam began. I was incorrectly told I had no refills, I was tricked into purchasing more; then I waste more time fighting for a refund. Then the entire scam initiates again. I will likely end up contacting the state District Attorney's Office. Today again I was told I had no refills; so today will be noted as the latest scam - though this is a ongoing / reoccurring issue.
12 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for sharing your honest feedback Shelley. We offer many different treatment plans and many include automatic refills. In those cases, you would not need another evaluation unless you run out of refills or need to consult with your provider for another reason. Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything. This gives more control to our patients, and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication.
We’d appreciate the chance to talk with you directly to help resolve any lingering concerns and sincerely apologize for any confusion you experienced when you reached out to us initially. Please feel free to give us a call at 844-733-2697. We’re here to help.
Experience was great
Experience was great. My dermatologist office had quit carrying Latisse and I was able to get a new prescription and RedBox filled it within minutes. Will keep my prescription with them!!
12 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Beverely! We are happy that our services were able to get you the prescription you needed, and all of us at RedBox Rx look forward to helping you with your future healthcare needs!
My tele visit was exactly on time
My tele visit was exactly on time. My doctor listened to my concerns and gave me the needed feedback. My prescription was approved, we discussed the treatment plan. I feel very comfortable going forward.
11 March 2026
Unprompted review
Excellent
Excellent. I ran out of something because I forgot to order it. My usual place was going to take too long. I tried RedBox and they were SO FAST! I’m ditching the other place for these guys!!
11 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Pam! Thank you for giving our services at RedBox Rx a try, and we are so happy to have been of help to you! We look forward to continuing to help you with your healthcare needs!
Working with RedBox Rx has been fantastic!
Working with RedBox Rx was so streamlined and easy. Im a lifelong customer now!
9 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review! We are so happy to hear that RedBox Rx was of help to you, and we certainly look forward to continuing to serve you for as long as you need!
The representative I talked to was very…
The representative I talked to was very thorough and knowledgeable. The prices are good. Very satisfied.
7 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Victoria! We are happy to hear that RedBox Rx was of help to you!
I love redbox
This company makes it so easy and affordable and accessible to get care. It is a lifesaver.
6 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review CC! We do our best to provide a service with the quality care and attention all patients deserve! Thank you for trusting RedBox Rx with your healthcare needs!
100% Satisfied!
The information required on the website for the doctor's review was easy to complete. I was expecting to hear back within 24 hours, but it was less than 2 hours for me to have my prescription, after my information had been reviewed. Unbelievable! My prescription for the requested skin care product was filled and sent in less than 2 hours. Also, the pricing is very affordable. I compared prices on Good RX and could not find anything any cheaper. I am 100% happy with the whole experience. I would definitely recommend this company to a friend, without hesitation.
6 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind and thoughtful review as well as the kind recommendation of our services Ann! We do our best to provide a service with affordable access to the quality care every patient deserves! Thank you for trusting RedBox Rx with your healthcare needs!
Why am I being charged $25 extra for…
Why am I being charged $25 extra for each delivery? Shouldn’t it be like every 6 months to do a review?
I was charged $25 dollars 3 months ago when I started and you just charged me another $25 dollars this week. So $25 each time I get meds?
3 March 2026
Unprompted review
Reply from RedBox Rx
I can understand your frustration Gower. When you start a visit, there will be two charges. One for your physician consultation and a second charge for medication, if prescribed. Charges for any prescribed treatments are not included in the visit fee. When you select a preferred treatment, the cost of the medication will be shown on the visit checkout page but will not be charged to your payment method on file until it is prescribed at the completion of your visit. We do not charge a monthly membership fee. You only pay when you receive a product or service. This gives more control to our patients, and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication. If you have any additional questions or concerns, please reach out to our Patient Care Advocates at 844-733-2697. We appreciate your feedback and the opportunity to assist you.
Makes life easy with a baby & toddler
With a baby & toddler, it’s very hard to go to a doctors appointment — sitting and waiting for hours for a 1 min evaluation. This was all done from the comfort of my home and I was provided with the best acne treatment. I am very grateful for a service like this.
6 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Jo Ann! We are so grateful to be able to help patients like you get access to the quality care and service they deserve through RedBox Rx!
Refill process was quick & efficient
Refill of the scopolamine patches that I use for bus travel overseas was quick & efficient. It was all handled online and approved within a couple of hours. Will definitely used this service again!
5 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review Jolene! We are so happy to hear our service was of help to you, and we look forward to helping you with your future healthcare needs at RedBox Rx!
This is my second video call with the…
This is my second video call with the doctor to discuss my medicine. Each doctor has een on time and easy to talk to. They really go thru your medical history to make sure what is going to be prescribed is going to work for you. The first time the doctor just did a 3 month supply to see how it was going to work for me. This tine the doctor did a year supply and then at that time we will reevaluate and see how it is working for me.
3 March 2026
Unprompted review
Reply from RedBox Rx
Thank you for your kind review of our services Max! We are so pleased to hear of your positive experiences with our providers at RedBox Rx. Thank you for trusting us with your care, and we hope to be of help to you for a long time to come!
Absolutely horrible experience
Namitha John Shah, FNP-BC, abruptly stopped my venlafaxine prescription without any warning or guidance. As a board-certified Family Nurse Practitioner, I expected professional care, but instead I was left completely unable to taper safely, putting my mental and physical health at serious risk. There was zero support or explanation, and I felt completely abandoned by the staff during a critical time. Their lack of communication and care is shocking, especially for a service handling essential medications. I strongly advise anyone considering RedBox R.X to think twice — they are unprofessional and unreliable when it comes to managing prescriptions that affect your health.
2 March 2026
Unprompted review
Reply from RedBox Rx
We understand your frustration and appreciate you bringing this to our attention Anthony. While our providers strive to offer the best possible care based on the information provided, there are times when an in-person evaluation may be the most appropriate course of action for patient safety and effective treatment. It’s clear from your feedback that the process didn’t feel smooth, clear, or supportive, and that’s not the experience we want for any of our patients.
After reviewing your case, it appears that we were able to get in touch with the provider support team to get you a short-term supply of medication to get you by until you can see an in-person provider. Please do not hesitate to reach back out to our Patient Care Advocates at either 844-733-2697 or info@redboxrx.com should you need any further assistance or wish to discuss your concerns further. Thank you for taking the time to share your experience - we appreciate the opportunity to improve our services at RedBox Rx.
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