Recool Hair Reviews 

934
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing quality of the products, noting the hair feels soft, natural, and luxurious, often exceeding expectations. Many people appreciate the excellent customer service, highlighting responsive communication and helpful support throughout their purchasing journey. Reviewers frequently mention fast delivery and accurate orders, with products arriving quickly and matching descriptions perfectly. However, some customers also noted issues with wig density not matching the description, and a few experienced problems with customer service, including being blocked on social media. There were also occasional complaints about receiving products that smelled unpleasant or differed significantly from advertised pictures, and in some cases, orders were never received.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the hair as amazing,... See more

Order

Reviewers express satisfaction with the ordering process, with many stating they will only order from this... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and quick shipping times.... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

934 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(934)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best place

Best place , good price and quality place to shop for your hair. I love
My products.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

I received my hair today it's so cute…

I received my hair today it's so cute Im so satisfied with the fast shipping I received after 1 business day wow and quality too top-notch I wish I took a longer length 12 seems short on me but I'm very sure I'll order more

10 February 2025
Unprompted review
Rated 5 out of 5 stars

This is my first ever time ordering…

This is my first ever time ordering online and from a Us vendor I was very skeptical at first cause it’s my first time ordering but when my package arrived I was so happy and excited 🥹 thank you so much recool and amazing customer service they are very reassuring I wish I could give more stars but oh well I love my hair and will def buy from them again and I’m in Canada and it arrived in no less then 3days😍

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very efficient. The hair was soft and the length is exactly what I wanted. I love the quality a lot. Will be purchasing again.❤️❤️❤️

18 January 2025
Unprompted review
Rated 5 out of 5 stars

i just received my wig from recool

i just received my wig from recool, and i would say i am very pleased and impressed with the wig . i got a glueless unit because i am a very busy woman and sometimes i don’t have time to do my hair always on the go so the fact that when i put this wig on it laid perfectly on my head it looks like my real hair i didn’t really have to manipulate it too much goes to show how perfectly it fitted me . the parting was on point. i love how full the wig is will most definitely be buying more from them . this is my first time buying from them and i am really impressed

22 January 2025
Unprompted review
Rated 5 out of 5 stars

The hair was very beautiful and soft

The hair was very beautiful and soft. Also very full I bought 250% density and I bleached it to obtain a copper tone and still look super healthy and doesn’t tangle or shed at all. I’m very happy and will definitely buy again.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

The wig is amazing and is very soft

The wig is amazing and is very soft. It’s 100% human hair. It’s very easy to install. The shipping was very fast and the company communicates with you until you receive your package. 10/10 highly recommend ✨

19 January 2025
Unprompted review
Rated 5 out of 5 stars

Best service , best products // Meilleur service meilleurs produits

I had been looking for good products for wigs for a long time but couldn’t find any, and then Recool came along. At first, I was hesitant, but now that I have the product in hand, I can see that everything is perfect. I had a lot of discussions with the seller, who responds quite quickly, and the product arrived very fast. I’m sticking with them because they meet all my expectations. I didn’t think this was still possible. Recool is the best product and the best service.

je cherchais depuis longtemps des bon produits pour le perruques mais je ne trouvais pas puis Recool est arrivé au debut j'étais indécise mais maintenant que j'ai le produit en main je constate que tout est parfait ; j'ai beaucoup discuté avec le vendeur qui repond assez vite et le produit est arrivé trés rapidement. Je reste chez lui car il satisfait toute mes attentes je ne pensais pas que cela était encore possible Recool est le meilleur produit et le meilleur service

8 January 2025
Unprompted review
Rated 5 out of 5 stars

The hair looks very beautiful

The hair looks very beautiful, it comes pre-cut, pre-bleached and very full. I love what I got, for people who doesn't like wig installation this is your go-to plug for your wigs. I am definitely patronizing again.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Good

Always fast shipping and the hair is good & so are the 2 wigs I’ve purchased in the past they were nice full etc

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

I recently purchased hair from Recool. The delivery was quick like Omggg🙌. And my experience has been been great like always. Hair is soft, and has a natural shine. It holds up well and….. high quality. Overall, I’m really happy with my purchase and would recommend it to others looking for good quality hair!

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed/dissatisfied customer

Disappointed/dissatisfied customer. I noticed they have a 4.7 not sure how accurate the reviews are. I gave it a try and feel like I was mislead. I ordered at 26 inch wear and go curly. I installed the wig and ran my fingers through the hair. I noticed clumps of hair falling out. Thought it was happening because the wig is new and some shedding is expected. However few days have elapsed and the hair continues to shed. Wind blows and the hair sheds everywhere. A mess! I don't recommend it.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, actually, I'm really satisfied with the wig I bought from Recool, and that's why I highly recommend placing your order with Recool. Thank you!

3 January 2025
Unprompted review

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