Reclaimnow Reviews 783

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 754 reviews, reviewers had a great experience with this company. Many customers are very happy with the service provided, finding the process smooth, easy, and efficient from initial contact to claim management. People consistently highlight the company's excellent communication, noting that they are kept informed of progress regularly and receive quick responses. The user experience is frequently praised for its simplicity and the minimal effort required from customers to initiate and manage their claims. However, some customers expressed dissatisfaction with unsolicited mail regarding car finance claims, particularly when they had no car finance or even a driving license. These individuals found the correspondence unwelcome and raised concerns about how their personal information was obtained.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process, often highlighting the quick responses and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often describing it as efficient, fast, and professional.... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with many praising the professional and informative... See more

User experience

Customers consistently note positive experiences with user experience, describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cautious optimism that Reclaimnow can manage to secure a positive result for me. Their communication is good. Can’t give a 5 star rating until they can achieve a positive result for me. Also, they hav... See more

Company replied

Rated 4 out of 5 stars

Easy to apply for car finance claim Still claim ongoing like lots of other people get emails to keep up to date at regular intervals Been great so far

Company replied

Rated 4 out of 5 stars

Interesting response to my contact. Should the system prove fruitful then the potential is for 5 stars but, at this point, 4 stars for keeping in touch.

Company replied

Rated 4 out of 5 stars

So far so good, kept informed of progress but waiting because of these policies being contested. Maybe November before anything happens.

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good with the claim process

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Chris,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

They have kept us up to date regularly

They have kept us up to date regularly, using straight speech and not overly technical jargon.
Very good

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Ronald,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Quick and easy so far

Quick and easy so far. Only in the early stages and I will have to wait and see how things progress. Happy to leave more feedback later.

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Gary,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 4 out of 5 stars

Great process

Great process, service and communication to date will turn it to a 5 if I get a positive result

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear David,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Very quick and supportive

Very quick and supportive , clearly a sharp well practiced team.

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Adrian,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 4 out of 5 stars

Very good communication

Very good communication, and updated regularly, can't give a 5 at the moment until I see any fruits from their labour. But very pleased at the moment!!

29 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Paul,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Quick and simple so far

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Yvonne,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Another letter using my address and…

Another letter using my address and fake name, scam together with sagacity solutions, you can see everywhere to '' unsubscribe" online, I would like to unsee letter in my door. Tip- do not enter any links they asking for unsubscribe from something you have never subscribed.

27 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good morning, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this further with our data supplier. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

They have been with me from the time…

They have been with me from the time that I applied.

I trust them implicitly.

20 February 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Donald,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Thank you very much for your response 👍…

Thank you very much for your response 👍 😀 and I wait to hear from you soon as possible 😀

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Robert,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Targeting children.

A letter arrived asking my child to claim for car finance, they are actively sending communications to children.
I'll be passing this onto the Information Commissioner's Office.

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Gareth, apologies for any distress caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this further with our data supplier. If you can please provide your postcode and recipient details to ensure they can be located and investigate how this happened. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

Since I got a contact from Reclaimnow…

Since I got a contact from Reclaimnow they have been very professional and helpful with all correspondence regarding my case.
Very pleased with the progress and again thank you for your support.

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Kevin,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

I was advised by Reclaim now that I may…

I was advised by Reclaim now that I may have a finance agreement. As it is a no win no fee I thought I would give it a try. They have come back with 4 agreements. I had no idea that I had these agreements. So far this has been completely hassle free. If l get anything from it It will be in fantastic as I wasn't aware of any finance agreements.

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear James,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Easy to deal with they found all the…

Easy to deal with they found all the information for me we know need to see how well they do, if past is anything to go on then fingers crossed they will do well.
Great

6 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Brian,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 4 out of 5 stars

Everything going well so far.

Everything going well so far.
If they achieve the compensation for me I will award 5 stars

28 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Paul,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 2 out of 5 stars

Erm .

Erm ..
can’t seem to find any information on what your commission percentage is if the claim is successful??
Please tell ..

28 May 2026
Unprompted review
Rated 1 out of 5 stars

I don’t have a driving licence never…

I don’t have a driving licence never mind car finance yet these people some how have my name & address I really don’t appreciate it & cause stressed & anxiety thinking someone had used my name & address

27 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good afternoon, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming your name and postcode in order that our data providers can locate and suppress you in their records. Kind Regards The ReclaimNOW Team

Rated 1 out of 5 stars

I received unprofessional spam mail…


I received unprofessional spam mail from ReclaimNow, via Sagacity Solutions, stating I may be entitled to significant car finance compensation (I have never taken out car finance). It was clear from the envelope that Sagacity know the data they're using is inaccurate. Such unsolicited mailing is well below the standards to be expected from a firm of solicitors regulated by the SRA.

27 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good afternoon, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming your name and postcode in order that our data providers can locate and suppress you in their records. Kind Regards The ReclaimNOW Team

Rated 1 out of 5 stars

So tried to call this company no number…

So tried to call this company no number !. Keep getting letters from them!. If they did their homework they would know I DO NOT DRIVE ! NEVER HAVE NEVER WILL!. DONT HOLD A LICENSE .

Please stop all letters or I will complain .

How have I called you a scam company . Read the review not once does it say anything like that .

27 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Shona, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming your name and postcode in order that our data providers can locate and suppress you in their records. Kind Regards The ReclaimNOW Team

Rated 1 out of 5 stars

I need to clarify how a letter from…

I need to clarify how a letter from ReclaimNow.com on their letterhead was posted to my son's personal address advising him that ''he may have a car finance claim'' where he does not even own a car.
The envelope states in bold ''you could be owed significant compensation..
This immediately raises hope for financial relief from tough financial times and gives false hope.
Such unnecessary spam. Unsolicited and unwanted.

27 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Mr Lambert, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure these details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming son's name and postcode in order that our data providers can locate and suppress them in their records. Kind Regards The ReclaimNOW Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look