Reboxed® Reviews 2,442

I ordered a phone just before the weekend and then 2 hours later sent an email to cancel the order even before it was processed and despatched.

The order was still sent and even after I explained the situation in a further email and was told a full refund would be processed £10 was still deducted from my refund amount along with the Tech Check Fee !

Unfortunately this will be the first and last time using this company

The phone arrived and looked brand new. Considering I never picked highest level of phone condition. it blew me away. Battery lasts all day too.

Very easy to navigate the site and good value for money

Easy process. Quick delivery

My phone arrived in top condition, nicely packed so it felt like new. Now several months later, I am still very much happy with my phone, enjoying the excellent battery life and overall power of a newer device while knowing I got it at a bargain while helping reduce electronic waste. A win all the way around!

I've purchased from Reboxed on several occasions and the experience has always been excellent. Quality tech, excellently packaged and flawless delivery.

Great quality phone was exactly as described on the website.
Great value for money compared to buying a new phone plus helping the environment.
Finally great customer service from start to finish.
Definitely 5 star from me👍

The phone was exactly as described and justified recycling. I liked the way the phone was carefully packaged and the prompt delivery.

I welcome the efforts to plant to replace what we waste with packaging.

phone turned up like new , no problems and promptly
what's not to like 6 months in and phone is still in good working order

excellent phone condition, fast delivery, and good value

I recently bought a Samsung S25 Ultra from Reboxed and honestly, I’m beyond impressed. The phone arrived much quicker than I expected and was packaged beautifully. When I opened it, it looked absolutely brand new ,with a case, not a single scratch, and everything works perfectly.
The performance is amazing, the camera quality is outstanding, and the battery life is just as good as a new phone. You honestly wouldn’t even know it’s refurbished.
What I really loved is the value for money getting such a premium phone at a better price while also helping the environment is a win win.

Although there was a technical issue online at ordering (I ordered twice because of a banking glitch), Reboxed refunded me in full & my iPhone was received very promptly 👌
A really professional company to work with. Thank you.

Very exceptional product and well packaged!

Excellent service. I visited the website and got a very favourable preliminary quote for my phone. I sent off my phone and once they received it, later that day I received the full amount that was originally quoted. Highly recommended.

Excellent phone and service 👌

Would definitely order from reboxed again when I need a newer model phone for a good price

My purchased phone was faulty and duly returned. I was refunded £16 for the trade in phone, which it seems the returned faulty phone was mistaken for, despite being a totally different phone. I have contacted Customer services via the online form that I received no response to and then by email on 27th February, 6th March and 10th March and still have no response for Order #36921. I remain out of pocket to the value of £178.62.

Product arrived quickly. Great condition - well packaged. Good value.

Excellent service, just what i needed, will use them again

Smooth process, highly accurate description of product and condition, well packaged and quick delivery

What can I say about Reboxed? How about, it's easy. My daughter wanted a sim free iPhone 16 Pro Max but seeing as Apple had non in stock, as they'd brought out the iPhone 17, we had to start searching on used sites. Found Reboxed which had good reviews, had a great eco friendly focus, a decent warranty and 14 days returns policy. The price was good so decided to purchase a pristine model from them. Phone came quickly, well packaged and the pristine description was spot on. Another useful thing was the various payment options. Overall a very easy and enjoyable experience, I'll be buying from them again in the future.

It was all so easy, I did it through my provider Smarty and I'm so pleased with my phone and at such an affordable price. I was thrilled at the presentation, all boxed up like new. I will definitely recommend Reboxed to friends and family.