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Rebound Fitness Reviews 

2,406
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and sturdy construction of the fitness equipment, noting that the bungee design provides a wonderfully smooth, comfortable, and quiet bounce for daily workouts. People also highlight the prompt shipping services and the remarkably responsive, helpful support team that quickly resolves any questions or replacement needs. However, some reviewers were not happy with minor operational hurdles, noting frustrations related to package tracking availability, the need for manual leg leveling adjustments, or unexpected postage expenses. A few individuals also experienced occasional equipment sounds over extended periods or expressed a desire for alternative stability bar designs to better suit their personal workout routines.

What people talk about most

Product

Customers had great satisfaction with the rebounder, highlighting its sturdy build, excellent value, and... See more

Quality

Users describe positive interactions with quality, highlighting that the equipment feels very sturdy, well... See more

User experience

People report positive experiences with user experience, highlighting how convenient, fun, and sturdy the... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting prompt and helpful support from... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive promptly within a few... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently contacted Rebound Fitness regarding spare parts for my cherished Fit Bounce Pro Rebounder, I was very pleased to receive very prompt assistance in ordering spare locking pins (even though t... See more

Company replied

Rated 5 out of 5 stars

Very happy with my experience purchasing my 48" rebounder from Rebound Fitness. It was well-packed and arrived on time and in perfect condition. I also appreciate that it came 90% assembled. Instructi... See more

Company replied

Rated 5 out of 5 stars

My sister encouraged me to buy a rebounder but not just ‘any’ rebounder but to look for a reputable brand. After researching online and listening to many recommendations on You Tube I settled... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my spring rebounder and Liz was amazing!!! Seriously the best service ever!! Someone give her a raise seriously !! She delt with my issue so efficiently, only needed th... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. also in
  3. Fitness class
  4. Physical Fitness Program
  5. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,406)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

Simplicity with quality

I like the simplicity of setting up the rebounder and putting it away when space is limited. The carry bag makes it easy to transport and bring it with me if need be. I also like the dvd and instructions this rebounder come with. I especially like that the rebounder is of quality and is wide enough and super quiet. The after sales support is great too. Overall a great buy.

15 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Janine, thanks so much for the 5 star review and also for your lovely additional feedback. We really appreciate you taking the time to do so. Don't forget that we are only an email away for any questions or concerns you may have ... we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Prompt delievery and follow up re…

Prompt delievery and follow up re guarantee

30 July 2026
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Reply from Rebound Fitness

Hi Vanessa, thanks so much for the 5 star review. Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

Parts Needed

Parts Needed
My MaximusPro is an older model so I needed parts. They came via mail. Price was higher than I expected with our low CAD $ but I guess they came from the UK.

28 July 2026
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Reply from Rebound Fitness

Hi Paula, sorry to read about your price expectation. I can confirm that we shipped your order from our Canadian warehouse. Just as an additional comment, the Canadian pricing is actually lower that what our English customers pay :)

Rated 5 out of 5 stars

Helps keep the whole family moving

Great way to keep up some level of fitness even when my energy is chronically low which is often. The whole family ended up loving it; kiddo is on it several times a day.

31 July 2026
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Reply from Rebound Fitness

Hi Michelle, thank you for taking the time to submit your lovely review. We wish you all many happy hours rebounding!

Rated 5 out of 5 stars

This is a very well run company selling a high quality product.

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife and I for balancing while bounding. We are in our 70's and just began exercising with this unit. Go for the best unit and you will not be disappointed; very sturdy and well made. Folds up for travel easily.

7 August 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Gregg, for the 5 star review and your additional feedback. We do pride ourselves in providing excellent products, customer service and being easy to do business with ... so thank you very much for your endorsement!

Rated 4 out of 5 stars

Superb quality build on the rebounder/Wobbly T bar

Superb quality build on the rebounder. Sadly, not true for the T bar which, however much the screw is tightened, it wobbles around incessantly providing NO support whatsoever. As a beginner, I need a more stable support bar and would appreciate it if you could supply a U shaped bar to provide adequate support. Thank you.

7 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Anne, thank you for taking the time to submit a review but in particular for your additional feedback. As you also contacted our Customer Service team, we have arranged for the U bar to be sent to you to replace the t-bar and hope that this will help build your confidence on the rebounder.

Rated 5 out of 5 stars

MAXIMUSPRO Bungee

Wow, what an incredible piece of kit! I’m 63, live a sedentary life working from home, so I get very little exercise. A friend recommended rebounding, I purchased the Maximuspro Bungee 3 weeks ago and I absolutely love it. I hate exercise but this doesn’t feel like exercise especially doing it to music. I’m already feeling huge benefits doing 2 sets of 12 minutes (1 in the morning and 1 in the afternoon).

6 August 2026
Unprompted review
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Reply from Rebound Fitness

Hi Georgina, thank you so much for your lovely review. We do enjoy reading about our customers' experiences with their rebounders and their rebounding routines. Wishing you many happy bouncing hours!

Rated 5 out of 5 stars

BRILLIANT

Easy to order, quick delivery, amazing product.
I was glad of the links to instruction videos, helpful in getting it folded again. Was gobsmacked at how silent it is. LOVE this rebounder.

21 July 2026
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Reply from Rebound Fitness

Hi Julie, thank you so much for the lovely review and of the 5 stars! Wishing you many happy hours on your rebounder!

Rated 5 out of 5 stars

The mat

This mat is the one that was suggested for my rebound trampoline but it is way too small and will never fit. My last replacement mat worked but I struggled to get it in. Then it only lasted a few months and the white straps started shredding! My original mat had lasted for years!

21 July 2026
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Reply from Rebound Fitness

So sorry to hear about the mat issues you experienced. We hope that we have sorted this issue and you are now back on the rebounder. Please don't hesitate to contact us with any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fantastic product and service

The purchasing was easy, the shipping fast, and when I made an order mistake they fixed the problem easily.

21 July 2026
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Reply from Rebound Fitness

Hi! So pleased to read that we were able to deal with your order issue so promptly and to your satisfaction. Happy bouncing ... service@rebound.fitness

Rated 5 out of 5 stars

A great quality bungee rebounder at a…

A great quality bungee rebounder at a reasonable price 🙌

Just be aware you need to assemble the Justbounce bungee rebounder.

Service from Rebound Fitness was excellent as usual - thanks for another great rebounder.

24 July 2026
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Reply from Rebound Fitness

Hi Nuala, thank you for the 5 star review, and your feedback. Just to clarify, as the rebounder arrives in the quarter folded position it is easily unfolded, attach the legs ... and away you go!
https://www.youtube.com/watch?v=sLuB_wV0nbw

Rated 5 out of 5 stars

Very Happy

Very Happy
I got what I ordered but needed some information from customer service. They got back with me (every time) and helped with each issue in a very timely fashion.
I recommend this company for their products and the amazing customer service department.

21 July 2026
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Reply from Rebound Fitness

Hi Teresa, it was so lovely to read your review! Thank you so much for your comments and how we met your expectation on all levels. We do pride ourselves on being easy to do business with, providing excellent products, and a superb customer service ... so thanks for your endorsement!

Rated 5 out of 5 stars

Quick service.

19 July 2026
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Reply from Rebound Fitness

Hi! Thanks so much for your 5 star review - we really appreciate it!

Rated 5 out of 5 stars

Great product

I am extremely impressed with my rebounder. The quality is excellent, and it feels very sturdy and well made. One of the best features is how easily it can be dismantled, making it simple to move from room to room or store away when not in use.
The whole process was smooth from start to finish. Ordering was straightforward, delivery was prompt, and the customer service was fantastic throughout.
I am very happy with my purchase and would highly recommend this rebounder to anyone looking for a high-quality product backed by great service. A five-star experience all round!

12 July 2026
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Reply from Rebound Fitness

Hi! Thank you so, so much for the 5 star review and your lovely additional feedback. We do pride ourselves on being easy to do business with, a seamless process from order to delivery and providing excellent customer services - so thank you for your endorsement! Please don't forget that we are here for you should you have any questions or concerns. Thank you again!

Rated 5 out of 5 stars

Fantastic rebounder!

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which was a bonus. I’ve been addicted to rebounding as my new cardio exercise since I bought it six months ago! It’s so much fun! It’s an amazing workout! Fantastic quality! Great bounce! And doesn’t make much noise when bouncing on it either because it’s bungee. Fantastic customer service from Rebound Fitness too! Highly recommend!

21 July 2026
Unprompted review
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Reply from Rebound Fitness

Hi Michelle, thank you so, so much for the lovely 5* review and your feedback. We really appreciate it when our customers take the time to submit a review, plus we are also very interested in how /why individual customers are using their rebounders. We wish you continued 'happy bouncing' and thank you again from us all.

Rated 5 out of 5 stars

Great rebounder

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confirm that it is a very solid piece of equipment which I shall look forward to getting to know much better.

10 July 2026
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Reply from Rebound Fitness

Hi Mike, we are so glad to read that your issue was sorted and that you are now pleased with your Just Bounce. We also appreciate you taking the time to submit a 5* review - thanks so much.

Rated 5 out of 5 stars

Great company

Great company, super helpful, always respond really quickly and great quality rebounder. We have used them for several years after using some low quality rebounder, and will never get our mats or bungees anywhere else.

6 July 2026
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Reply from Rebound Fitness

Hi Ellie, thank you so much for the 5 star review and for taking the time to provide your personal feedback and share your experiences with us! We really appreciate it!

Rated 4 out of 5 stars

I’m getting used to using the jump ounce.

I really like the jump bounce, so far. I needed help putting it together, so it took a while. I’m just getting used to it, but I feel certain it will be helpful for me.

24 June 2026
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Reply from Rebound Fitness

Hi Susan, so pleased to hear that you are now up and running, or bouncing! Please remember that we're here for you should you have any questions or concerns - service@rebound.com

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